• Autistic man failed by Bradford council https://www.lgo.org.uk/information-centre/news/2022/dec/autistic-man-failed-by-bradford-council

    Autistic man failed by Bradford council Bradford council’s failure to provide support to an autistic man has put his employment, family life and sense of self at risk, the Local Government and Social Care Ombudsman has found. The man, who lives with his partner and children in the city, needs support to go about his daily life, including working to provide for his family. He complained to the Omb ...

  • Somerset West and Taunton District Council https://www.lgo.org.uk/your-councils-performance/somerset-west-and-taunton-district-council/statistics

    Somerset West and Taunton District Council Find local authorities Somerset West and Taunton District Council is a merger of several smaller councils and the historical information for these are located from the following links. Taunton Deane Borough Council West Somerset District Council Annual statistics Sort annual statistics for Somerset West and Taunton District Council by annual intervals 20 ...

  • Somerset West and Taunton District Council https://www.lgo.org.uk/your-councils-performance/somerset-west-and-taunton-district-council/statistics/

    Somerset West and Taunton District Council Find local authorities Somerset West and Taunton District Council is a merger of several smaller councils and the historical information for these are located from the following links. Taunton Deane Borough Council West Somerset District Council Annual statistics Sort annual statistics for Somerset West and Taunton District Council by annual intervals 20 ...

  • Ombudsman lambasts council for not honouring agreement https://www.lgo.org.uk/information-centre/news/2017/jun/ombudsman-lambasts-council-for-not-honouring-agreement

    Ombudsman lambasts council for not honouring agreement A council which showed ‘scant respect’ for providing an agreed remedy to a vulnerable young person has been criticised for a second time by the Local Government and Social Care Ombudsman. In 2016, Northamptonshire County Council had agreed to improve services for a young woman who had learning difficulties after failing to provide her with th ...

  • Council fails to investigate cancer cluster concerns https://www.lgo.org.uk/information-centre/news/2021/feb/council-fails-to-investigate-cancer-cluster-concerns

    Council fails to investigate cancer cluster concerns Barking and Dagenham council is to investigate reports of a possible cancer cluster within the borough, after it previously failed to act on a woman’s concerns. The council has also agreed to make a number of improvements to its services which have been recommended by the Local Government and Social Care Ombudsman in its investigation of the ca ...

  • Council should apologise for tree controversy, Ombudsman says https://www.lgo.org.uk/information-centre/news/2020/oct/council-should-apologise-for-tree-controversy-ombudsman-says

    Council should apologise for tree controversy, Ombudsman says The Local Government and Social Care Ombudsman has asked Sheffield City Council to make a public apology to the people of the city after numerous problems were found with the way it removed street trees. In a report issued today, the Ombudsman has found the council did not, at times, act with openness and transparency when removing tre ...

  • Council fails to investigate children’s services complaints properly https://www.lgo.org.uk/information-centre/news/2021/mar/council-fails-to-investigate-children-s-services-complaints-properly

    Council fails to investigate children’s services complaints properly The Local Government and Social Care Ombudsman has criticised Isle of Wight Council for failing to properly investigate a mother’s complaint about the way it removed her disabled son’s personal budget. The Ombudsman’s investigation found the council did not follow procedures set out in law for dealing with complaints about child ...

  • Ombudsman reveals huge safeguarding backlog at London council https://www.lgo.org.uk/information-centre/news/2025/oct/ombudsman-reveals-huge-safeguarding-backlog-at-london-council

    Ombudsman reveals huge safeguarding backlog at London council More than 500 unread police welfare reports were uncovered during a Local Government and Social Care Ombudsman investigation into a safeguarding complaint about London Borough of Haringey. The Ombudsman was contacted by a woman who complained that Haringey did not act quickly enough when she reported concerns about a friend’s living si ...

  • Folkestone council chastised by Ombudsman over housing complaint https://www.lgo.org.uk/information-centre/news/2020/feb/folkestone-council-chastised-by-ombudsman-over-housing-complaint

    Folkestone council chastised by Ombudsman over housing complaint Folkestone and Hythe council has been heavily criticised by the Local Government and Social Care Ombudsman for the way it responded to a complaint about its treatment of a homeless family. The Ombudsman was asked to investigate after a family, which includes two small children, was left waiting for support when it approached the cou ...

  • Ombudsman issues practical guidance to council housing officers https://www.lgo.org.uk/information-centre/news/2024/jul/ombudsman-issues-practical-guidance-to-council-housing-officers

    Ombudsman issues practical guidance to council housing officers Officers who make decisions on people’s housing needs based on medical assessments, have been provided with a new good practice guide by the Local Government and Social Care Ombudsman. Based on lessons from previous Ombudsman complaints, one of the key learning points highlighted in the guide is for councils to properly evidence that ...

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