Council care calculations called into question North Yorkshire Council has been told to re-calculate how much a woman should pay for her care after the Local Government and Social Care Ombudsman found issues with its predecessor’s sums. The family of a woman, who sold her house when she moved into a care home, complained the former county council had wrongly taken into account money the woman had ...

Autistic man failed by Bradford council Bradford council’s failure to provide support to an autistic man has put his employment, family life and sense of self at risk, the Local Government and Social Care Ombudsman has found. The man, who lives with his partner and children in the city, needs support to go about his daily life, including working to provide for his family. He complained to the Omb ...

Somerset West and Taunton District Council Find local authorities Somerset West and Taunton District Council is a merger of several smaller councils and the historical information for these are located from the following links. Taunton Deane Borough Council West Somerset District Council Annual statistics Sort annual statistics for Somerset West and Taunton District Council by annual intervals 20 ...

Somerset West and Taunton District Council Find local authorities Somerset West and Taunton District Council is a merger of several smaller councils and the historical information for these are located from the following links. Taunton Deane Borough Council West Somerset District Council Annual statistics Sort annual statistics for Somerset West and Taunton District Council by annual intervals 20 ...

Ombudsman lambasts council for not honouring agreement A council which showed ‘scant respect’ for providing an agreed remedy to a vulnerable young person has been criticised for a second time by the Local Government and Social Care Ombudsman. In 2016, Northamptonshire County Council had agreed to improve services for a young woman who had learning difficulties after failing to provide her with th ...

Council fails to investigate cancer cluster concerns Barking and Dagenham council is to investigate reports of a possible cancer cluster within the borough, after it previously failed to act on a woman’s concerns. The council has also agreed to make a number of improvements to its services which have been recommended by the Local Government and Social Care Ombudsman in its investigation of the ca ...

Folkestone council chastised by Ombudsman over housing complaint Folkestone and Hythe council has been heavily criticised by the Local Government and Social Care Ombudsman for the way it responded to a complaint about its treatment of a homeless family. The Ombudsman was asked to investigate after a family, which includes two small children, was left waiting for support when it approached the cou ...

Ombudsman issues practical guidance to council housing officers Officers who make decisions on people’s housing needs based on medical assessments, have been provided with a new good practice guide by the Local Government and Social Care Ombudsman. Based on lessons from previous Ombudsman complaints, one of the key learning points highlighted in the guide is for councils to properly evidence that ...

Ombudsman issues rare further report into Medway Council The Local Government and Social Care Ombudsman has made the rare move to issue a further report because Medway Council has not implemented the Ombudsman's recommendations or followed the correct process to disagree with them. The Ombudsman decided in September 2017 the council should provide school transport for a girl in its area because s ...

Liverpool man left street homeless by city council A Liverpool man, who needed surgery, was left street homeless for six months during the COVID pandemic, despite asking the city council for help. The Local Government and Social Care Ombudsman has reported how the man first became homeless in June 2020 and said he contacted Liverpool City Council for help in the same month. He said he made two fu ...