We look at complaints about English local authorities and adult social care providers.

We can decide to investigate complaints about some other organisations providing public services, including:

• School admission and exclusion appeal panels
• Joint boards of local authorities
• National park authorities, including the Norfolk and Suffolk Broads Authority
• Internal drainage boards
• Police and Crime Commissioners and the Mayor's Office for Policing and Crime (but not about the investigation or prevention of crime)
• Fire and rescue authorities
• Sea fisheries authorities
• The London Fire and Emergency Planning Authority
• The Greater London Authority
• London TravelWatch
• Transport for London
• A Mayoral development corporation
• Urban development corporations
• The Homes and Communities Agency (planning matters only)
• The Environment Agency (flood defence and land drainage matters only)