Compliance Manual

Non compliance on Part 3A cases

Part 3A cases where the body in jurisdiction refuses to agree remedy after Statement with Recommendations

We should consider the body in jurisdiction response and, unless it changes our view, we will issue an adverse findings notice. This should be done following consultation with the Ombudsman, and in line with our reports and adverse findings process. 

Depending on the circumstances you may consider responding to the body in jurisdiction by letter if its response indicates it has not fully understood our conclusions and there is a possibility that explaining something further will secure agreement.

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