Decision search
Your search has 56069 results
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Royal Borough of Kingston upon Thames (25 011 960)
Statement Closed after initial enquiries Looked after children 27-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision to place Miss X’s child on a child in need plan. This is because an investigation would be unlikely to provide Miss X with a different outcome.
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South Tyneside Metropolitan Borough Council (25 013 417)
Statement Closed after initial enquiries Other 27-Nov-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his information request. The Information Commissioner is better placed to deal with the matter.
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Shropshire Council (25 013 515)
Statement Closed after initial enquiries Councillor conduct and standards 27-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Southend-on-Sea City Council (25 015 602)
Statement Closed after initial enquiries Refuse and recycling 27-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to change his refuse collection from waste bags to wheelie bins because there is insufficient evidence of fault.
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Lincolnshire County Council (25 016 463)
Statement Closed after initial enquiries Other 27-Nov-2025
Summary: We cannot investigate this complaint about the Council’s Section 7 court report. The law prevents us investigating matters considered in court.
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London Borough of Wandsworth (25 017 550)
Statement Closed after initial enquiries Other 27-Nov-2025
Summary: We will not investigate Mr X’s complaint that the Council’s actions caused him personal suffering, including a physical assault, and financial losses. This is because his complaint is late and I have seen no reason why he could not have come to us sooner.
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Central Bedfordshire Council (25 018 843)
Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2025
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to take the Council to court.
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London Borough of Lambeth (25 018 869)
Statement Closed after initial enquiries Parking and other penalties 27-Nov-2025
Summary: We will not investigate Miss C’s complaint about a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Miss C to put in formal representations to the Council, and if needed, appeal to London Tribunals.
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London Borough of Bromley (24 008 217)
Statement Upheld Homelessness 26-Nov-2025
Summary: Miss X complained she was forcibly removed from temporary accommodation and then the Council disposed of her belongings. We find the Council at fault for failing to investigate her complaint about her removal and for failing to consider or act on its duty to protect her property. These failings caused Miss X distress and uncertainty. The Council has agreed to apologise, make a payment to Miss X, and take action to improve its services.
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Brighton & Hove City Council (24 013 668)
Statement Closed after initial enquiries Allocations 26-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of a housing register and homelessness application because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.