Decision search
Your search has 56238 results
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London Borough of Croydon (25 009 339)
Statement Upheld Looked after children 05-Jan-2026
Summary: We will not investigate Miss X’s complaint about children services’ actions. We have upheld Miss X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.
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Westminster City Council (25 009 639)
Statement Closed after initial enquiries Special educational needs 05-Jan-2026
Summary: We will not investigate Miss X’s complaint about a personal budget form she was asked to sign. This is because there is insufficient evidence of fault causing Miss X an injustice.
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Royal Borough of Kensington & Chelsea (25 009 910)
Statement Closed after initial enquiries Council tax 05-Jan-2026
Summary: We will not investigate this complaint about the enforcement charges added to Mr X’s council tax bill. This is because investigation is not warranted by the alleged fault.
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Northumberland County Council (25 009 944)
Statement Closed after initial enquiries Special educational needs 05-Jan-2026
Summary: We cannot investigate Miss X’s complaint about the placement named in her daughter’s Education, Health and Care Plan and about her daughter being without education. This is because she appealed to the SEND Tribunal about the content of the plan, so it is outside our jurisdiction. The lack of education was a direct consequence of the Council’s decision to name the placement so we cannot investigate this either. We have not investigated issues relating to administration before the plan was finalised, because this part of the complaint is late and there is no good reason why Miss X could not have complained to us sooner.
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Bristol City Council (25 010 075)
Statement Closed after initial enquiries Disabled facilities grants 05-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s assessment of his needs and refusal to build a ground floor extension to his property. There is not enough of evidence of fault by the Council to warrant investigation by us.
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Royal Borough of Windsor and Maidenhead Council (25 010 140)
Statement Closed after initial enquiries Antisocial behaviour 05-Jan-2026
Summary: We will not investigate this complaint about the Council’s response to Anti-social behaviour. There is not enough evidence of fault in the Council’s actions and we cannot achieve what Miss X is looking for.
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Birmingham City Council (25 010 207)
Statement Closed after initial enquiries Disabled children 05-Jan-2026
Summary: We will not investigate Mr F’s complaint about the care provided for his son because there is nothing we could add to the independent investigation that has already been carried out, and our involvement would not lead to a different outcome.
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Transport for London (25 010 357)
Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the London Tribunals.
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Fareham Borough Council (25 010 360)
Statement Closed after initial enquiries Council tax 05-Jan-2026
Summary: We will not investigate Mr X’s complaint about enforcement of council tax arrears. The complaint has been brought late, and it would have been reasonable for Mr X to have complained sooner.
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Blaby District Council (25 010 404)
Statement Closed after initial enquiries Noise 05-Jan-2026
Summary: We will not investigate this complaint about how the Council handled a report of noise nuisance. This is because there is not enough evidence of fault in the way the Council made its decision not to take further action.