Decision search
Your search has 56238 results
-
London Borough of Hillingdon (25 008 799)
Statement Closed after initial enquiries Other 07-Jan-2026
Summary: We will not investigate this complaint the Council failed to follow statutory processes in its interactions with Mr X. There is not enough evidence of fault to justify our involvement.
-
Hertfordshire County Council (25 009 525)
Statement Closed after initial enquiries Residential care 07-Jan-2026
Summary: We will not investigate this late complaint about an accident Mr X’s mother had in a care home, which Mr X believed was due to inadequate assessment of her needs before her arrival. There is not good reasoning for the entire period of delay in the matter being brought to the Ombudsman.
-
Dudley Metropolitan Borough Council (25 010 349)
Statement Closed after initial enquiries Other 07-Jan-2026
Summary: We will not investigate Mr X’s complaint about how the Council failed to provide him with a copy of an apology letter. This is because further investigation would not lead to a different outcome.
-
Winchester City Council (25 010 366)
Statement Closed after initial enquiries Allocations 07-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council's assessment of his housing priority and his concerns of wider maladministration in its housing allocation scheme. There is insufficient evidence of fault to warrant an investigation.
-
Essex County Council (25 010 369)
Statement Closed after initial enquiries Traffic management 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to notify Mr X about the closure of a highway in his area. There is no evidence of fault on the part of the Council. The Council is not the highway authority for the roadworks in question.
-
Statement Closed after initial enquiries Allocations 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
-
Statement Closed after initial enquiries Child protection 07-Jan-2026
Summary: We will not investigate this complaint about an assessment undertaken by the Council following information shared by the Police because there is insufficient evidence of fault by the Council to justify an investigation, an investigation would not change the outcome and we cannot achieve the outcome the complainant wants.
-
Liverpool City Council (25 010 453)
Statement Closed after initial enquiries Homelessness 07-Jan-2026
Summary: We will not investigate Miss X’s complaint that the Council has not reimbursed storage costs she incurred in 2024. This is because her complaint is late and I have seen no reason to exercise my discretion and investigate.
-
West Sussex County Council (25 010 513)
Statement Closed after initial enquiries Parking and other penalties 07-Jan-2026
Summary: We will not investigate this complaint about the Council refusing the complainant’s application for a vehicle crossover. There is insufficient evidence of fault in the way the Council reached its decision.
-
Statement Closed after initial enquiries Antisocial behaviour 07-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision to issue Mrs X with a community protection warning letter. There is no evidence to suggest Mrs X has suffered a significant injustice which would warrant our involvement. In any case, there is no worthwhile outcome achievable by us investigating.