London Borough of Haringey (25 008 271)

Statement Upheld Traffic management 24-Nov-2025

Summary:Miss X applied to the Council for a disabled parking bay. The Council promised installation by February 2025 but delivered it four months late. Miss X says this caused her significant distress and financial hardship.

Transport for London (25 001 553)

Statement Not upheld Traffic management 21-Nov-2025

Summary: Mr B complained about Transport for London’s decision that his vehicle is not exempt from the ULEZ charge. He believes its decision is unreasonable and he has not had access to an independent right of appeal. We found no fault.

Leeds City Council (25 009 128)

Statement Closed after initial enquiries Traffic management 21-Nov-2025

Summary: We will not investigate this complaint about the Council’s refusal to provide additional double yellow waiting restrictions on the highway opposite Mr X’s drive access. There is insufficient evidence of fault which would warrant an investigation.

Transport for London (25 013 206)

Statement Closed after initial enquiries Traffic management 20-Nov-2025

Summary: We will not investigate this complaint about TfL’s decision to serve Mrs X with a penalty charge notice. This is because she had right of appeal to the London Tribunals, and she has used it.

Devon County Council (25 009 034)

Statement Closed after initial enquiries Traffic management 19-Nov-2025

Summary: We will not investigate this complaint about how the Council responded to reports of parking issues. This is because there is not enough evidence of fault to justify our involvement.

Salford City Council (25 009 216)

Statement Closed after initial enquiries Traffic management 19-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Council’s response to his reports of parked vehicles blocking a stretch of cycle lane on his route to work, and that a Councillor did not reply to his correspondence. There is not enough evidence of fault by the Council, nor sufficient significant injustice caused to him by the matters complained of, to warrant us investigating. Mr X’s complaint about the conduct of a Councillor is premature for us to investigate and it would not be unreasonable for him to make this complaint to the Council first.

Oxfordshire County Council (25 015 251)

Statement Closed after initial enquiries Traffic management 13-Nov-2025

Summary: We will not investigate this complaint about the Council’s decision to introduce a temporary congestion charge. This is because there is not enough evident of fault to warrant an investigation.

Surrey County Council (25 006 598)

Statement Closed after initial enquiries Traffic management 05-Nov-2025

Summary: We will not investigate this complaint about highway maintenance and traffic management matters. An investigation would be unlikely to lead to a different outcome.

Northumberland County Council (25 008 168)

Statement Closed after initial enquiries Traffic management 04-Nov-2025

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s road safety concerns. There is not enough evidence of fault to warrant our involvement.

Essex County Council (25 006 955)

Statement Closed after initial enquiries Traffic management 28-Oct-2025

Summary: We will not investigate this complaint about the Council’s introduction of a temporary traffic regulation order. There is insufficient evidence of fault which would warrant an investigation.