City of Bradford Metropolitan District Council (25 010 244)

Statement Closed after initial enquiries Traffic management 01-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a Clean Air Zone exemption for his new vehicle. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Bristol City Council (25 002 160)

Statement Upheld Traffic management 28-Nov-2025

Summary: There was fault by the Council because of poor communication. It has apologised for this and offered Mr X a symbolic payment which is an appropriate remedy. It has reconsidered Mr X’s application for a disabled parking bay and offered him an alternative location. Mr X does not like the Council’s alternative proposal and wants the bay to be in a different location and for there to be double yellow lines at the end. The Council has explained what Mr X needs to do to request double yellow lines. The Council has explained its reasons for refusing Mr X’s preferred option. So there is no fault in its decisions.

North East Mayoral Combined Authority (25 008 312)

Statement Closed after initial enquiries Traffic management 28-Nov-2025

Summary: We will not investigate this complaint about the authority’s grant funding of several councils for use in improved traffic management schemes. There is insufficient evidence of any fault or significant injustice caused to Mr X which would warrant an investigation.

London Borough of Waltham Forest (25 010 669)

Statement Closed after initial enquiries Traffic management 26-Nov-2025

Summary: We will not investigate Ms X’s complaint about road signage the Council has installed. This is because the matter complained about has not caused Ms X any significant personal injustice which is serious enough to warrant an investigation.

London Borough of Enfield (25 016 319)

Statement Closed after initial enquiries Traffic management 26-Nov-2025

Summary: We will not investigate this complaint about traffic signs leading up to a bus gate. This is because Mr X could reasonably have used his appeal right.

London Borough of Haringey (25 008 271)

Statement Upheld Traffic management 24-Nov-2025

Summary:Miss X applied to the Council for a disabled parking bay. The Council promised installation by February 2025 but delivered it four months late. Miss X says this caused her significant distress and financial hardship.

Transport for London (25 001 553)

Statement Not upheld Traffic management 21-Nov-2025

Summary: Mr B complained about Transport for London’s decision that his vehicle is not exempt from the ULEZ charge. He believes its decision is unreasonable and he has not had access to an independent right of appeal. We found no fault.

Leeds City Council (25 009 128)

Statement Closed after initial enquiries Traffic management 21-Nov-2025

Summary: We will not investigate this complaint about the Council’s refusal to provide additional double yellow waiting restrictions on the highway opposite Mr X’s drive access. There is insufficient evidence of fault which would warrant an investigation.

Transport for London (25 013 206)

Statement Closed after initial enquiries Traffic management 20-Nov-2025

Summary: We will not investigate this complaint about TfL’s decision to serve Mrs X with a penalty charge notice. This is because she had right of appeal to the London Tribunals, and she has used it.

Devon County Council (25 009 034)

Statement Closed after initial enquiries Traffic management 19-Nov-2025

Summary: We will not investigate this complaint about how the Council responded to reports of parking issues. This is because there is not enough evidence of fault to justify our involvement.