Wokingham Borough Council (25 005 739)

Statement Closed after initial enquiries Traffic management 07-Oct-2025

Summary: We will not investigate this complaint that the Council is ignoring residents’ concerns about a new road layout. There is insufficient evidence of fault, and we cannot achieve the outcome the complainant is seeking.

Dorset Council (24 017 436)

Statement Not upheld Traffic management 05-Oct-2025

Summary: Ms X complained the Council has failed to risk assess and take enough action against a Port Operator’s shuttle bus service’s use of a mini-roundabout and a local highway as collection point. She said this is causing road safety risks and congestion and impact’s her and other local residents. We found no fault in the process the Council followed to reach its views as a highway’s authority. It therefore made decisions it was entitled to make.

Leicestershire County Council (25 000 169)

Statement Closed after initial enquiries Traffic management 30-Sep-2025

Summary: We will not investigate Mrs X’s complaint about traffic calming measures. This is because the complaint is late.

Kent County Council (25 007 200)

Statement Closed after initial enquiries Traffic management 30-Sep-2025

Summary: We will not investigate this complaint about traffic management. This is because further investigation would not lead to a different outcome and the injustice claimed by Mr X is not significant enough to warrant our involvement.

Transport for London (25 007 416)

Statement Closed after initial enquiries Traffic management 23-Sep-2025

Summary: We will not investigate this complaint about Transport for London’s monitoring of traffic patterns following a road re-design. This is because we are unlikely to achieve an outcome which would warrant an investigation.

Isle of Wight Council (25 008 931)

Statement Closed after initial enquiries Traffic management 18-Sep-2025

Summary: We will not investigate this complaint about a Temporary Traffic Regulation Order Mrs X says discriminates against young people with disabilities. This is because we are unlikely to find fault with the Council’s decision-making process and only the courts can determine if the Council complied with its legal obligations.

Transport for London (25 005 394)

Statement Upheld Traffic management 18-Sep-2025

Summary: Mr X complained about the way Transport for London (TfL) handled his application to its vehicle scrappage scheme. We found TfL at fault because it wrongly rejected Mr X’s application and delayed responding to his complaints. TfL has acknowledged the fault and offered a suitable remedy.

Westmorland and Furness Council (25 005 723)

Statement Closed after initial enquiries Traffic management 15-Sep-2025

Summary: We will not investigate Mr X’s complaint about the safety of the Council’s temporary traffic light set up. This is because the Council’s actions did not cause Mr X significant injustice.

Manchester City Council (25 005 570)

Statement Closed after initial enquiries Traffic management 11-Sep-2025

Summary: We will not investigate Miss X’s complaint about being unable to use her blue badge to access bus gates. This is because there is insufficient evidence of fault.

London Borough of Islington (25 002 734)

Statement Closed after initial enquiries Traffic management 09-Sep-2025

Summary: We will not investigate this complaint about the Council’s monitoring of traffic following a road re-design. There is insufficient evidence of fault which would warrant an investigation.