Isle of Wight Council (25 010 078)

Statement Closed after initial enquiries Traffic management 17-Feb-2026

Summary: We will not investigate Ms X complaint about parked cars obstructing a road. There is insufficient evidence of fault to justify investigation.

London Borough of Croydon (24 016 131)

Statement Upheld Traffic management 13-Feb-2026

Summary: Mr X complained about the Council’s failure to deal with obstructions on the road near his home that prevented lawful parking. We found fault in the Council’s handling of the obstructions, which as a person with restricted mobility, caused Mr X avoidable distress when seeking to park close to his home. To address the injustice, the Council agreed to apologise, explain how it would respond to the obstructions, and make a symbolic payment to Mr X.

City of Bradford Metropolitan District Council (25 013 748)

Statement Closed after initial enquiries Traffic management 13-Feb-2026

Summary: We will not investigate this complaint about the Council’s refusal to transfer a Clean Air Zone exemption to a replacement van. This is because we are unlikely to find fault.

Transport for London (25 014 244)

Statement Closed after initial enquiries Traffic management 12-Feb-2026

Summary: We will not investigate this complaint about charges issued by Transport for London’s ‘auto-pay’ service. This is because investigation is unlikely to lead to a different outcome or achieve anything more for Mr X.

Royal Borough of Kingston upon Thames (25 014 255)

Statement Closed after initial enquiries Traffic management 10-Feb-2026

Summary: We will not investigate this complaint about the implementation of an Experimental Traffic Management Order. This is because we are unlikely to find fault. Mr B has also not suffered significant injustice.

Essex County Council (25 012 424)

Statement Closed after initial enquiries Traffic management 09-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his request to reduce the speed limit and repairs to the road outside his home. There is not enough evidence of fault by the Council to justify our involvement.

East Sussex County Council (25 014 007)

Statement Closed after initial enquiries Traffic management 09-Feb-2026

Summary: We will not investigate this complaint about the consultation and implementation of a Traffic Management Order. This is because Mrs X has not suffered significant personal injustice. An investigation would also not achieve the outcome Mrs X wants.

Bournemouth, Christchurch and Poole Council (25 012 464)

Statement Closed after initial enquiries Traffic management 06-Feb-2026

Summary: We will not investigate this complaint about the Council’s management of highway drainage which causes run-off onto Mr X’s property. It is reasonable for him to make a claim against the Council for any damage.

Surrey County Council (25 013 057)

Statement Closed after initial enquiries Traffic management 05-Feb-2026

Summary: We will not investigate this complaint about the Council making changes to a highway layout. There is insufficient evidence of fault which would warrant an investigation.

Royal Borough of Kingston upon Thames (25 013 296)

Statement Closed after initial enquiries Traffic management 05-Feb-2026

Summary: We will not investigate this complaint about traffic flow around a junction. There is not enough evidence of significant injustice to Mr X which would warrant investigation.