Recent statements in this category are shown below:
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Manchester City Council (26 009 549)
Statement Closed after initial enquiries Traffic management 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about the road marking layout outside his property. We could not add to any previous investigation by the Council and there is not enough evidence of fault to justify investigating. We will not investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.
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Essex County Council (26 009 959)
Statement Closed after initial enquiries Traffic management 24-Aug-2026
Summary: We will not investigate Mr X’s complaint about how the Council considered his request to implement safety measures on a lane. This is because we could not add to any previous investigation by the Council and there is insufficient evidence of fault by the Council.
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Surrey County Council (26 013 909)
Statement Closed after initial enquiries Traffic management 23-Aug-2026
Summary: We will not investigate this complaint about negligence by the Council when carrying out roadworks. This is because it would be reasonable for Ms X to take the matter to court.
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Stockton-on-Tees Borough Council (26 005 841)
Statement Closed after initial enquiries Traffic management 23-Aug-2026
Summary: We will not investigate Mrs X’s complaint about how the Council handled her concerns about parking enforcement outside her property. There is not enough evidence of fault by the Council to justify investigating and we could not add any further meaningful outcome. Part of the complaint relates to a Subject Access Request; the Information Commissioner’s Office is the best suited body to consider this matter.
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Central Bedfordshire Council (26 004 084)
Statement Closed after initial enquiries Traffic management 20-Aug-2026
Summary: We will not investigate Mrs X’s complaint about how the Council responded to traffic management on her street. This is because there is not enough evidence of fault in how the Council reached its decision and further investigation is unlikely to lead to a different outcome.
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Statement Closed after initial enquiries Traffic management 20-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council not taking appropriate action in response to his concerns about people parking in a restricted area near his home. This is because there is insufficient evidence of fault with the Council and any personal injustice is not significant enough to warrant an investigation.
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West Sussex County Council (26 003 312)
Statement Closed after initial enquiries Traffic management 12-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision not to install new traffic safety measures outside a school. There is insufficient evidence of fault to warrant investigation by the Ombudsman. In any event, Mr X has not experienced a significant personal injustice.
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London Borough of Hackney (25 026 908)
Statement Closed after initial enquiries Traffic management 11-Aug-2026
Summary: We will not investigate this late complaint about the Council’s decision to prohibit driving on a section of road near Mr X’s home. There is not a good reason for the delay in Mr X complaining to us after the restriction came into effect in 2024. Investigation of more recent events alone would not achieve a different outcome.
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London Borough of Barnet (25 028 329)
Statement Closed after initial enquiries Traffic management 11-Aug-2026
Summary: We will not investigate Ms X’s complaint about the Council’s consultation process and a decision to introduce waiting time restrictions on streets near her home. There is not enough evidence of fault in its decision to introduce the restrictions and an investigation would not lead to a different outcome.
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Devon County Council (26 002 455)
Statement Closed after initial enquiries Traffic management 11-Aug-2026
Summary: We will not investigate Mr X’s complaint about Council decision-making related to a local bus gate. There is insufficient evidence of fault to warrant an investigation.