London Borough of Islington (25 002 734)

Statement Closed after initial enquiries Traffic management 09-Sep-2025

Summary: We will not investigate this complaint about the Council’s monitoring of traffic following a road re-design. There is insufficient evidence of fault which would warrant an investigation.

Leicestershire County Council (25 004 568)

Statement Closed after initial enquiries Traffic management 07-Sep-2025

Summary: We will not investigate Miss X’s complaint about the Council refusing to install safety measures on the highway near the school where she teaches, and refusing to accept the current situation as a risk to her school’s pupils. Miss X’s has not brought her complaint as a member of the public so we cannot accept it. We also cannot investigate complaints from public bodies.

Transport for London (24 019 918)

Statement Upheld Traffic management 31-Aug-2025

Summary: Mr B complained that Transport for London delayed in responding to his grant application. We find Transport for London at fault for a delay in providing Mr B with the outcome of his application and for providing inconsistent reasons for refusing his application. This caused Mr B uncertainty and frustration. Transport for London agreed to apologise to Mr B to remedy the injustice caused.

City of Bradford Metropolitan District Council (25 006 835)

Statement Closed after initial enquiries Traffic management 27-Aug-2025

Summary: We will not investigate this complaint about a clean air zone exemption because there is insufficient evidence of fault by the Council. In addition, the complainant could have appealed to the tribunal.

Transport for London (25 005 356)

Statement Closed after initial enquiries Traffic management 20-Aug-2025

Summary: We will not investigate this complaint about the road user charges imposed on Mr X’s vehicle as it is unlikely we will find fault by the Authority.

Salford City Council (25 007 629)

Statement Closed after initial enquiries Traffic management 19-Aug-2025

Summary: We will not investigate this complaint about the installation of double yellow lines outside the complainant’s business. This is because there is insufficient evidence of fault by the Council.

London Borough of Barnet (25 002 030)

Statement Closed after initial enquiries Traffic management 17-Aug-2025

Summary: We will not investigate this complaint about the Council’s handling of his reports of speeding buses. This is because the Council has undertaken a study to determine what it should do about the issue and it is unlikely investigation would achieve anything more for Mr X.

Transport for London (25 005 030)

Statement Closed after initial enquiries Traffic management 10-Aug-2025

Summary: We will not investigate this complaint about an exemption for a motorbike from the Ultra Low Emission Zone daily charge. This is because there is insufficient evidence of fault by the Authority.

Newcastle upon Tyne City Council (24 022 491)

Statement Closed after initial enquiries Traffic management 05-Aug-2025

Summary: We will not investigate this complaint about the way the Council has proceeded with the installation of a new traffic management system. This is primarily because there is insufficient evidence that the complainant has been caused a significant personal injustice by the alleged faults, it is reasonable to expect him to use the alternative remedies which are available, and an investigation is unlikely to achieve a worthwhile outcome.

Dudley Metropolitan Borough Council (25 002 816)

Statement Closed after initial enquiries Traffic management 05-Aug-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse an application for a disabled parking bay. This is because there is insufficient evidence of fault by the Council and it is unlikely an investigation would lead to a different outcome.