London Borough of Havering (23 016 897)

Statement Upheld Traffic management 25-Mar-2024

Summary: We have upheld Ms X’s complaint about the Council’s failure to consider her complaint about a lack of response to her reports of illegal parking. The Council has agreed to resolve the complaint early by investigating her complaint under its complaints procedure, which is a proportionate remedy for the injustice caused.

Shropshire Council (23 013 969)

Statement Closed after initial enquiries Traffic management 21-Mar-2024

Summary: We will not investigate this complaint about the Council’s consideration of a request for speed restrictions and traffic calming. There is insufficient evidence of fault which would warrant an investigation.

Oxfordshire County Council (23 017 799)

Statement Closed after initial enquiries Traffic management 21-Mar-2024

Summary: We will not investigate this complaint about restricted access to a city centre road for blue badge holders. There is not enough evidence of fault to justify our involvement.

London Borough of Lambeth (23 016 801)

Statement Closed after initial enquiries Traffic management 20-Mar-2024

Summary: We will not investigate this complaint about a Low Traffic Neighbourhood as the Council has taken the action the complainant sought and we cannot add to this.

Westminster City Council (23 016 525)

Statement Closed after initial enquiries Traffic management 19-Mar-2024

Summary: We will not investigate this complaint about the way the Council has consulted on a proposed traffic management scheme. The alleged faults have not yet caused Mr X a significant personal injustice, and it is reasonable to expect him to use the alternative court remedy if the Council decides to proceed with the scheme.

Cheshire West & Chester Council (23 017 810)

Statement Closed after initial enquiries Traffic management 19-Mar-2024

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his request for parking restrictions on his road. This is because there is not enough evidence of fault affecting the Council’s decision.

Rochdale Metropolitan Borough Council (23 017 403)

Statement Closed after initial enquiries Traffic management 19-Mar-2024

Summary: We will not investigate this complaint about the Council’s decision to not remove speed bumps along a residential road. This is because the Council made its decision having properly considered relevant factors which are evidence and policy based. We are unlikely to find fault with how the Council made its decision and cannot therefore question the outcome.

Calderdale Metropolitan Borough Council (23 012 007)

Statement Upheld Traffic management 18-Mar-2024

Summary: Mr X complained the Council delayed in repainting the single and double yellow lines near his home. He also complains the Council does not enforce these restrictions so there is no deterrent to parking on the single or double yellow lines. The Council’s delay in repainting the yellow lines amounts to fault. This fault caused Mr X an injustice.

Lancashire County Council (23 016 995)

Statement Closed after initial enquiries Traffic management 14-Mar-2024

Summary: We will not investigate this complaint about road safety and an alleged failure by the Council to adopt measures to improve conditions for road users and the local community. This is because the Council has properly carried out an assessment of the issues and it is not our role to question the merits of its decision.

Surrey County Council (23 016 461)

Statement Closed after initial enquiries Traffic management 14-Mar-2024

Summary: We will not investigate this complaint about the Council’s actions on changes to the layout of a road junction near the complainant’s home. There is not enough evidence of fault in the Council’s actions. Also, we cannot achieve the outcome the complainant is seeking.