Newcastle upon Tyne City Council (24 022 491)

Statement Closed after initial enquiries Traffic management 05-Aug-2025

Summary: We will not investigate this complaint about the way the Council has proceeded with the installation of a new traffic management system. This is primarily because there is insufficient evidence that the complainant has been caused a significant personal injustice by the alleged faults, it is reasonable to expect him to use the alternative remedies which are available, and an investigation is unlikely to achieve a worthwhile outcome.

Dudley Metropolitan Borough Council (25 002 816)

Statement Closed after initial enquiries Traffic management 05-Aug-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse an application for a disabled parking bay. This is because there is insufficient evidence of fault by the Council and it is unlikely an investigation would lead to a different outcome.

Kent County Council (25 002 490)

Statement Closed after initial enquiries Traffic management 03-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council not installing a crossing at a local road junction, and its processes and responses as the highways consultee on development applications decided by the local planning authority. There is not enough evidence of fault in the Council’s processes to warrant an investigation. The matters complained of cause insufficient significant personal injustice to Mr X or his organisation to justify us investigating. We also cannot achieve the outcomes sought.

City of Bradford Metropolitan District Council (25 006 464)

Statement Closed after initial enquiries Traffic management 30-Jul-2025

Summary: We will not investigate this complaint about the refusal of a grant under the clean air scheme. This is because there is insufficient evidence of fault by the Council and there were appeal rights the complainant could have used.

Milton Keynes Council (24 018 449)

Statement Upheld Traffic management 27-Jul-2025

Summary: Mr B complained that the Council failed to respond to his enquiries about a dangerous stretch of road near his property. We found the Council failed to respond to his enquiries on several occasions causing frustration and possible delay to the speed reduction. The Council has agreed to apologise to Mr B, pay him £100 and improve its procedures for the future.

Worcestershire County Council (25 004 194)

Statement Closed after initial enquiries Traffic management 24-Jul-2025

Summary: We will not investigate this complaint about the Council removing limited term parking bays, because there is insufficient evidence of fault.

Westminster City Council (25 001 810)

Statement Closed after initial enquiries Traffic management 21-Jul-2025

Summary: We will not investigate Mr X’s complaint that the Council will not pay to implement parking restrictions. There is insufficient evidence of fault which would warrant an investigation.

Lancashire County Council (24 022 163)

Statement Closed after initial enquiries Traffic management 20-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Council’s introduction of a restricted turn junction on a road near where he lives. There is not enough evidence of fault in the Council’s decision-making process to warrant investigation. There is insufficient significant personal injustice caused to Mr X by the matters complained of to justify us investigating. We also cannot achieve the outcome he seeks.

Cheshire East Council (25 003 640)

Statement Closed after initial enquiries Traffic management 17-Jul-2025

Summary: We will not investigate Mrs X’s complaint about being locked out of a Council car park. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Surrey County Council (25 002 800)

Statement Closed after initial enquiries Traffic management 15-Jul-2025

Summary: We will not investigate this complaint that the Council has breached the Equality Act by not making a disabled parking bay enforceable. This is because there is insufficient evidence of fault by the Council.