Surrey County Council (25 017 480)

Statement Closed after initial enquiries Traffic management 31-Mar-2026

Summary: We will not investigate this complaint about traffic management because we are unlikely to add to the Council’s response, and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.

Kent County Council (25 018 135)

Statement Closed after initial enquiries Traffic management 30-Mar-2026

Summary: We will not investigate this complaint about the Council’s decision to introduce a temporary speed restriction on a dual carriageway. Mr X has not suffered a significant personal injustice which would warrant our involvement.

London Borough of Waltham Forest (25 017 724)

Statement Closed after initial enquiries Traffic management 29-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council mistakenly issuing him five penalty charge notices over a year. This is because any injustice is not significant enough to warrant an investigation by the Ombudsman.

Transport for London (25 017 338)

Statement Closed after initial enquiries Traffic management 26-Mar-2026

Summary: We will not investigate this complaint about Transport for London’s handling of Mr Y’s Congestion Charge Account. This is because we are unlikely to add to Transport for London’s response, and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y. Mr Y has also not suffered significant injustice.

Kent County Council (25 017 435)

Statement Closed after initial enquiries Traffic management 25-Mar-2026

Summary: We will not investigate this complaint about how the Council managed traffic congestion on a road near Mr X’s house. This is because Mr X has not suffered significant personal injustice.

West Sussex County Council (25 017 374)

Statement Closed after initial enquiries Traffic management 16-Mar-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her reports of dangerous parking outside a nearby school. There is insufficient evidence of fault to warrant an investigation.

Wakefield Metropolitan District Council (25 015 308)

Statement Closed after initial enquiries Traffic management 04-Mar-2026

Summary: We will not investigate Ms X’s complaint about the Council’s refusal to implement traffic calming measures on a nearby road or act to remove a blockage on the roadside footpath. There is not enough evidence of fault to warrant an investigation.

Kent County Council (25 015 356)

Statement Closed after initial enquiries Traffic management 03-Mar-2026

Summary: We will not investigate this complaint about a lack of road safety measures in a residential area. This is because we are unlikely to find fault with the Council.

Transport for London (25 006 750)

Statement Upheld Traffic management 03-Mar-2026

Summary: TfL billed Mr X’s company for journeys it did not make in the low emission zone. An apology, payment to Mr X and a discussion with him about any outstanding incorrect charges is satisfactory remedy for Mr X’s distress and the time and trouble he had to go to.

Devon County Council (25 024 303)

Statement Closed after initial enquiries Traffic management 03-Mar-2026

Summary: We will not investigate this complaint about the Council’s assessment of speed restrictions associated with a new development in its area. There is insufficient evidence of fault which would warrant an investigation.