Tonbridge and Malling Borough Council (24 021 325)

Statement Closed after initial enquiries Traffic management 20-May-2025

Summary: We will not investigate Mr X’s complaint about parking restrictions. This is because we cannot achieve the outcome he seeks, and an investigation would not lead to a different outcome.

London Borough of Bromley (24 021 367)

Statement Closed after initial enquiries Traffic management 19-May-2025

Summary: We will not investigate Mrs X’s complaint about inadequate traffic management on her road. This is because there is not enough evidence of fault by the Council.

Cheshire West & Chester Council (24 023 259)

Statement Closed after initial enquiries Traffic management 13-May-2025

Summary: We will not investigate this complaint about a public event because there is insufficient evidence of fault by the Council.

Transport for London (24 021 224)

Statement Upheld Traffic management 11-May-2025

Summary: We will not investigate this complaint about the Authority’s decision to reject the complainant’s application for a grant under the Scrappage Scheme. This is because the Authority has decided to award the grant and will explore if an additional remedy is needed.

City of Bradford Metropolitan District Council (24 021 710)

Statement Closed after initial enquiries Traffic management 11-May-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s consultation for a Traffic Regulation Order. This is because we cannot question the Council’s decision that the Order was necessary or, therefore, say the outcome of the process should have been different.

West Sussex County Council (24 022 235)

Statement Closed after initial enquiries Traffic management 06-May-2025

Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the court about the matter and the courts are better placed to deal with the complaint.

London Borough of Bromley (24 018 885)

Statement Closed after initial enquiries Traffic management 05-May-2025

Summary: We will not investigate this complaint about controlled parking zone applications. This is because the complaint is made late and there are not good reasons to investigate now.

Birmingham City Council (24 020 272)

Statement Closed after initial enquiries Traffic management 30-Apr-2025

Summary: We will not investigate Y’s complaint about the Council’s decision to pause traffic calming work. There is not enough evidence of fault to warrant investigation.

North Yorkshire Council (24 007 452)

Statement Upheld Traffic management 29-Apr-2025

Summary: Mr X complained the Council has not addressed his concerns about heavy goods vehicles regularly using the road he lives on. Mr X said this is causing damage to his property. There was some fault by the Council as it had not established whether additional signage was needed to enforce the site. To remedy the injustice caused the Council agreed to consider whether the site needed additional signage and whether it needed to pass the matter to its Trading Standards team.

Essex County Council (24 013 667)

Statement Closed after initial enquiries Traffic management 29-Apr-2025

Summary: We will not investigate this complaint about the Council’s failure to install a traffic gateway in the complaint’s village. The complaint is late and there is no reason why it could not have been made much sooner.