Recent statements in this category are shown below:
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London Borough of Havering (25 008 637)
Statement Closed after initial enquiries Street furniture and lighting 16-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s streetlight works causing a water leak outside a property he owns and not accepting responsibility for the leak. There is no worthwhile outcome achievable from us investigating and we cannot achieve the outcome Mr X seeks because we could not determine the Council caused the leak. The local water company is the body better placed to deal with the issues resulting from the leak.
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Worcestershire County Council (25 015 021)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to act to remove flags and markings from the public highway because there is insufficient evidence of fault.
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North Northamptonshire Council (25 015 771)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate this complaint about banners of street furniture. This is because there is not enough evidence of fault to justify investigating.
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Sheffield City Council (25 017 477)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to move a lamppost. This is because there is insufficient evidence of fault.
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Bristol City Council (25 019 877)
Statement Closed after initial enquiries Street furniture and lighting 12-Feb-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to remove flags from the public highway because there is insufficient evidence of fault.
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Essex County Council (25 015 343)
Statement Closed after initial enquiries Street furniture and lighting 11-Feb-2026
Summary: We will not investigate this complaint about the cost to move a streetlight. This is because we would be unlikely to find fault.
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Lancashire County Council (25 010 467)
Statement Closed after initial enquiries Street furniture and lighting 04-Feb-2026
Summary: We will not investigate this complaint about how the Council responded to Miss X’s complaint about parking issues close to her home. This is because further investigation would not lead to a different outcome.
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London Borough of Sutton (25 013 582)
Statement Closed after initial enquiries Street furniture and lighting 02-Feb-2026
Summary: We will not investigate this complaint about the Council’s placing a wooden bollard on the highway verge. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Ealing (25 008 495)
Statement Closed after initial enquiries Street furniture and lighting 21-Jan-2026
Summary: We will not investigate this complaint about the Council installing a sign outside the complainant’s home. There is not enough evidence of fault that would justify investigation by the Ombudsman.
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Birmingham City Council (24 015 567)
Statement Closed after initial enquiries Street furniture and lighting 20-Jan-2026
Summary: We will not investigate this complaint about the Council refusing to install bollards outside the complainant’s property. There is insufficient evidence of fault in the way the Council reached its decision.