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See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Street furniture and lighting


Recent statements in this category are shown below:

  • Worcestershire County Council (26 001 998)

    Statement Closed after initial enquiries Street furniture and lighting 13-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to remove streetlights from a bridge. This is because any personal injustice is not significant enough to warrant an investigation.

  • Royal Borough of Greenwich (25 027 536)

    Statement Closed after initial enquiries Street furniture and lighting 12-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s handling of her request to move a streetlight. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

  • Royal Borough of Windsor and Maidenhead Council (26 003 619)

    Statement Closed after initial enquiries Street furniture and lighting 12-Jul-2026

    Summary: We will not investigate Ms X’s complaint regarding the position of a lamppost because there is insufficient evidence of fault in the Council’s decision-making to warrant an investigation. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

  • Dorset Council (26 009 036)

    Statement Closed after initial enquiries Street furniture and lighting 10-Jul-2026

    Summary: We will not investigate this complaint about the Council’s requirement that the applicant for a vehicle crossing should pay for the re-siting of a street lighting column outside their home. There is insufficient evidence of fault which would warrant an investigation.

  • Kent County Council (26 009 161)

    Statement Closed after initial enquiries Street furniture and lighting 08-Jul-2026

    Summary: We will not investigate this complaint about the Council’s response to flags appearing in public spaces. This has not caused X significant enough injustice to warrant us investigating.

  • Norfolk County Council (26 002 404)

    Statement Closed after initial enquiries Street furniture and lighting 23-Jun-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision not to relocate the bollards which are currently situated outside her business. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Southwark (25 031 186)

    Statement Closed after initial enquiries Street furniture and lighting 18-Jun-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s delay in fixing a streetlight. This is because the injustice is not significant enough to warrant an investigation and we could not add to the Council’s investigation.

  • Norfolk County Council (26 000 960)

    Statement Closed after initial enquiries Street furniture and lighting 18-Jun-2026

    Summary: We will not investigate Mrs X’s complaint about the street lighting outside her property being too bright. This is because there is insufficient evidence of fault by the Council.

  • Solihull Metropolitan Borough Council (25 026 299)

    Statement Closed after initial enquiries Street furniture and lighting 16-Jun-2026

    Summary: We will not investigate this complaint about the relocation of a lighting column because there is insufficient evidence of fault in the Council’s actions to justify our involvement.

  • Hampshire County Council (26 003 546)

    Statement Closed after initial enquiries Street furniture and lighting 15-Jun-2026

    Summary: We will not investigate this complaint about a signpost. This is because it is reasonable for Miss X to take court action.

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