What do complaints teach us about end of life care?

See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Rights of way


Recent statements in this category are shown below:

  • Leeds City Council (25 028 350)

    Statement Closed after initial enquiries Rights of way 14-Jul-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s plans to implement a public pathway across the driveway in front of his house. A court is better placed to consider these matters.

  • Cornwall Council (25 028 578)

    Statement Closed after initial enquiries Rights of way 14-Jul-2026

    Summary: We will not investigate this complaint about use of a public right of way. There is insufficient evidence of fault, we cannot achieve what Mr X wants and there are other bodies better placed to consider concerns about private access rights or alleged road traffic offences.

  • Cornwall Council (25 029 041)

    Statement Closed after initial enquiries Rights of way 14-Jul-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s refusal to assess or repair a damaged boundary wall. It would be reasonable for Miss X to seek a remedy in court.

  • Lancashire County Council (25 023 997)

    Statement Closed after initial enquiries Rights of way 12-Jul-2026

    Summary: We will not investigate this complaint about the Council’s decision not to take action in relation to Mrs X’s neighbour’s fence. There is insufficient evidence of fault by the Council.

  • Somerset Council (25 019 918)

    Statement Closed after initial enquiries Rights of way 09-Jul-2026

    Summary: We will not investigate this complaint about the Council’s response to Mr X’s road safety concerns. This is because there is not enough evidence of fault.

  • Lincolnshire County Council (26 008 708)

    Statement Closed after initial enquiries Rights of way 06-Jul-2026

    Summary: We cannot investigate this complaint about the Council’s failure to fund repairs to a path. This is because the complaint has been made by a parish council, which is a public body.

  • Stockton-on-Tees Borough Council (25 014 923)

    Statement Not upheld Rights of way 30-Jun-2026

    Summary: The Council was not at fault for its decision to install access control barriers along a public cycle route. The Council considered the relevant guidance and information when making its decision, so we cannot criticise it.

  • Oxford City Council (25 025 366)

    Statement Closed after initial enquiries Rights of way 08-Jun-2026

    Summary: We will not investigate this complaint about rights of way because the court is better placed to deal with the complaint and it is reasonable to expect Mr Y to go to court about the matter.

  • Cornwall Council (25 016 272)

    Statement Closed after initial enquiries Rights of way 06-May-2026

    Summary: We will not investigate this complaint about how the Council responded to reports of obstruction on a bridleway. This is because Mrs X has appeal rights to the Magistrates Court which we would reasonably expect her to use, so placing the complaint outside our jurisdiction.

  • Plymouth City Council (25 026 136)

    Statement Closed after initial enquiries Rights of way 04-May-2026

    Summary: We will not investigate Ms X’s complaint about the Council closing a footpath. The complaint is late and there is no good reason to investigate now.

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