Transport for London (25 001 118)

Statement Closed after initial enquiries Parking and other penalties 03-Jun-2025

Summary: We will not investigate this complaint about Transport for London’s issue and pursuit of payment for penalty charge notices issued for contraventions of its ‘low emission zone’ scheme. This is because Mr X had a right of appeal against any penalty charge notices which it would have been reasonable for him to use. He has also started court action against Transport for London in relation to the issue.

London Borough of Ealing (24 014 140)

Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025

Summary: We cannot investigate this complaint about parking penalties because Miss Y has already approached the Traffic Enforcement Centre, and the courts are better placed to deal with the complaint.

London Borough of Haringey (24 021 431)

Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025

Summary: We will not investigate Miss X’s complaint about seizure of her vehicle by Council-commissioned Enforcement Agents. There is not enough evidence of fault by the Council or its Agent to warrant us investigating.

Transport for London (25 000 631)

Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025

Summary: We will not investigate this complaint about a penalty charge notice. This is because Transport for London has agreed to refund Mr X £270 and it is unlikely investigation would achieve anything more for him.

Birmingham City Council (25 000 879)

Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025

Summary: We will not investigate Ms X’s complaint about the Council’s decision to grant a dropped kerb to a neighbouring house on her street. This is because she was not caused a significant personal injustice.

London Borough of Havering (25 001 050)

Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s correspondence about a penalty charge notice. This is because the Council has agreed to accept payment at the discounted rate and this provides a suitable remedy for the complaint.

London Borough of Brent (25 001 105)

Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025

Summary: We cannot investigate this complaint about the Council’s handling of a penalty charge notice. This is because Mrs X has applied to the Traffic Enforcement Centre at Northampton County Court to challenge the Council’s escalation of the case.

Birmingham City Council (25 003 924)

Statement Closed after initial enquiries Parking and other penalties 02-Jun-2025

Summary: We will not investigate Mr B’s complaint that the Council is unfairly issuing Penalty Charge Notices during a period of significant roadworks and diversions. This is because it is reasonable for Mr B to challenge these Notices by putting in representations, and if needed, appealing to the Traffic Penalty Tribunal.

London Borough of Brent (25 000 306)

Statement Closed after initial enquiries Parking and other penalties 01-Jun-2025

Summary: We cannot investigate most of Mrs X’s complaint about the Council’s decision to issue her with a Penalty Charge Notice because she appealed to a court. We will not investigate the remainder because there is insufficient evidence of fault.

Birmingham City Council (25 000 770)

Statement Closed after initial enquiries Parking and other penalties 01-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because Mr X has used his right of appeal to the Traffic Penalty Tribunal.