Liverpool City Council (25 003 992)

Statement Closed after initial enquiries Parking and other penalties 05-Aug-2025

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s representations against a penalty charge notice. This is because the Council’s actions did not cause Mr X significant injustice which would warrant an investigation.

Royal Borough of Kensington & Chelsea (25 003 998)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2025

Summary: We cannot investigate Mr X’s complaint about Penalty Charge Notices he received. This is because he could have followed the statutory process and appealed to the tribunal.

London Borough of Southwark (25 004 458)

Statement Closed after initial enquiries Parking and other penalties 03-Aug-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Miss Y to appeal to the Traffic Enforcement Centre and the London Tribunals.

Royal Borough of Greenwich (25 003 552)

Statement Closed after initial enquiries Parking and other penalties 03-Aug-2025

Summary: We will not investigate this complaint about the Council issuing him penalty charge notices for a vehicle which is not his. This is because the Council has taken action to correct the fault, and it is unlikely further investigation would achieve anything more for Mr X.

London Borough of Southwark (25 003 839)

Statement Closed after initial enquiries Parking and other penalties 03-Aug-2025

Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice he received because he could have followed the statutory process and appealed to the tribunal. There is insufficient evidence of fault with how the Council dealt with concerns raised about the actions of the enforcement agents, and the police are better placed to consider Mr X’s allegations of assault.

Bristol City Council (25 002 495)

Statement Closed after initial enquiries Parking and other penalties 31-Jul-2025

Summary: We will not investigate this complaint about the Council failing to refund two penalty charge notices and sending his personal information to an old address.

Bury Metropolitan Borough Council (25 002 817)

Statement Closed after initial enquiries Parking and other penalties 31-Jul-2025

Summary: We will not investigate Mr X’s complaint about the Councils poor communication about his dropped kerb application. This is because there is insufficient evidence of fault.

Manchester City Council (25 003 722)

Statement Closed after initial enquiries Parking and other penalties 31-Jul-2025

Summary: We will not investigate this complaint about parking provision because the complaint is late without good reason to exercise discretion to investigate it now.

Royal Borough of Kingston upon Thames (25 006 324)

Statement Closed after initial enquiries Parking and other penalties 30-Jul-2025

Summary: We will use our discretion not to investigate this complaint about a refund for a business parking permit because it is unlikely we could add to the Council’s response.

London Borough of Barking & Dagenham (25 006 415)

Statement Closed after initial enquiries Parking and other penalties 30-Jul-2025

Summary: We will not investigate this complaint about an unsuccessful application for a dropped kerb in 2021. This is because it is a late complaint.