Coventry City Council (25 007 737)

Statement Closed after initial enquiries Parking and other penalties 14-Oct-2025

Summary: We cannot investigate this complaint about the enforcement of a Penalty Charge Notice because it is reasonable to expect Mrs Y to pursue the matter through the Traffic Enforcement Centre and the Traffic Penalty Tribunal, and as she has already applied to the Traffic Enforcement Centre, we cannot investigate her complaint.

London Borough of Merton (25 013 488)

Statement Closed after initial enquiries Parking and other penalties 14-Oct-2025

Summary: We will not investigate this complaint that the Council is issuing parking penalty charge notices unfairly as any motorist impacted by this has the right to appeal to an independent tribunal.

Three Rivers District Council (25 007 132)

Statement Closed after initial enquiries Parking and other penalties 13-Oct-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a Penalty Charge Notice. This is because it would be reasonable for him to apply to the Traffic Enforcement Centre to take the process back to an earlier stage.

Somerset Council (25 007 758)

Statement Closed after initial enquiries Parking and other penalties 13-Oct-2025

Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice because he could have appealed to the Traffic Penalty Tribunal.

Manchester City Council (25 014 050)

Statement Closed after initial enquiries Parking and other penalties 13-Oct-2025

Summary: We will not investigate Miss B’s complaint about a Penalty Charge Notice she received for an alleged parking contravention. This is because it is reasonable for Miss B to put in an appeal to the Traffic Penalty Tribunal.

London Borough of Hammersmith & Fulham (25 001 927)

Statement Closed after initial enquiries Parking and other penalties 12-Oct-2025

Summary: We will not investigate this complaint about parking permit charges because there is not enough evidence of fault to justify investigation.

London Borough of Redbridge (25 004 641)

Statement Closed after initial enquiries Parking and other penalties 12-Oct-2025

Summary: We will not investigate this complaint about a refused dropped kerb application because there is not enough evidence of fault to justify investigation.

Brighton & Hove City Council (25 006 292)

Statement Closed after initial enquiries Parking and other penalties 09-Oct-2025

Summary: We will not investigate this complaint about a lack of parking enforcement on his road. This is because Mr X’s injustice lies in his occasional inability to park on the road and we could not say this was the result of any actions or fault by the Council.

London Borough of Haringey (24 023 222)

Statement Upheld Parking and other penalties 08-Oct-2025

Summary: Mr X complained about the Council’s decision to not remove a redundant dropped kerb on his street. He also complained of poor communication and said the Council gave conflicting information about which residents are permitted to park over the dropped kerbs on his street. We have decided not to investigate the Council’s decision not to remove the dropped kerb, as there is no significant injustice to justify doing so. However, we have investigated Mr X’s complaint about the Council’s poor communication. We find the Council at fault. This has caused Mr X frustration, and he has spent time and trouble attempting to seek clarity on the issue. The Council has agreed to apologise to Mr X and issue written reminders to staff.

Hampshire County Council (25 005 095)

Statement Closed after initial enquiries Parking and other penalties 08-Oct-2025

Summary: We will not investigate this complaint that the Council has not done enough to stop the complainant’s driveway being blocked. There is insufficient evidence of fault in the way the Council has responded to the matter.