Royal Borough of Greenwich (25 013 415)

Statement Upheld Parking and other penalties 28-Jul-2026

Summary: There was fault by the Council. The construction of a dropped kerb took longer than the timescale advised to the homeowner. No notice was given of the work starting and Mr X was not told the dropped kerb would be smaller than the Council approved until the work was underway. An apology, payment and review of procedures remedies the injustice caused by the delay and changes to the work.

Hertfordshire County Council (26 011 555)

Statement Closed after initial enquiries Parking and other penalties 28-Jul-2026

Summary: We will not investigate this complaint about the Council’s specifications for approval of a vehicle crossing. There is insufficient evidence of fault which would warrant an investigation.

Royal Borough of Kingston upon Thames (26 011 793)

Statement Closed after initial enquiries Parking and other penalties 28-Jul-2026

Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre, to seek to regain their appeal rights, and then to appeal to the London Tribunal. Only the Tribunal can decide a notice is invalid and we cannot.

London Borough of Enfield (25 023 009)

Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre to reinstate his right of appeal.

Reading Borough Council (25 029 742)

Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a discretionary residents parking permit. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Transport for London (26 007 228)

Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

Summary: We cannot investigate this complaint about the enforcement of several Penalty Charge Notices. This is because Mr X used his right to apply to the Traffic Enforcement Centre. This places the matter outside our jurisdiction.

Transport for London (25 023 386)

Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

Summary: We will not investigate this complaint about the handling of an emissions zone certification. We could not achieve the outcome Mr X wants and he could take the matter to court.

Tunbridge Wells Borough Council (25 025 516)

Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

Summary: We will not investigate this complaint about how the Council enforced a temporary parking suspension. This is because Mr X used his right to appeal the Penalty Charge Notice, and no personal injustice was caused to Mr X by the Council’s decision to take enforcement action against other motorists.

London Borough of Lambeth (26 000 900)

Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

Summary: We will not investigate Ms X’s complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.

London Borough of Barking & Dagenham (26 002 057)

Statement Closed after initial enquiries Parking and other penalties 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of a Penalty Charge Notice. The Council has agreed to refund the charge, and we could not achieve a worthwhile outcome by investigating.