What do complaints teach us about end of life care?

See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Parking and other penalties


Recent statements in this category are shown below:

  • Warwick District Council (25 031 735)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate this complaint about the Council not consulting with Mr X regarding the removal of a parking order. This is because there is insufficient evidence of fault by the Council.

  • North Devon District Council (25 026 431)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate most of Mr X and Ms Y’s complaint about the Council’s decision-making regarding parking charges because there is insufficient evidence of fault. We will not investigate the Council’s original consultation about the charges because the claimed injustice is not significant enough to warrant our involvement.

  • London Borough of Barnet (26 006 789)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because Mr X could have challenged it by an appeal to a tribunal, and we cannot achieve the outcome he seeks.

  • Transport for London (26 007 231)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate this complaint about Transport for London’s handling of three penalty charge notices. This is because Transport for London has agreed to cancel the penalty charge notices and it is unlikely further investigation would achieve anything more for Mrs X.

  • Royal Borough of Greenwich (26 007 446)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice as Mr X had a right of appeal to a Tribunal, and we cannot achieve the outcome he wants. We will not investigate the officer conduct as a separate matter as any injustice arising from this is not sufficient to justify investigating.

  • London Borough of Ealing (25 027 139)

    Statement Closed after initial enquiries Parking and other penalties 07-Jul-2026

    Summary: We will not investigate most of Mr X’s complaint about the Council’s failure to provide information he requested because the Information Commissioner’s Office is better suited to consider the matter. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

  • London Borough of Islington (26 004 406)

    Statement Closed after initial enquiries Parking and other penalties 06-Jul-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to go to the Traffic Enforcement Centre and the London Tribunals about the matter.

  • Essex County Council (26 008 669)

    Statement Closed after initial enquiries Parking and other penalties 06-Jul-2026

    Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his vehicle crossover application. This is because there is not enough evidence of fault to justify an investigation.

  • Reigate & Banstead Borough Council (25 028 802)

    Statement Closed after initial enquiries Parking and other penalties 06-Jul-2026

    Summary: We will not investigate this complaint about damage to Mr X’s car at a council car park. This is because it is reasonable for him to take the matter to court.

  • Wakefield Metropolitan District Council (26 006 984)

    Statement Closed after initial enquiries Parking and other penalties 06-Jul-2026

    Summary: We will not investigate this complaint about the Council’s investigation into the conduct of a civil enforcement officer as any injustice caused to the complainant is not sufficient to warrant our further involvement and it is unlikely we could add to what the Council has already said. Any issues relating to the parking penalty charge notice Mr X was issued could have been appealed against to the independent tribunal.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings