London Borough of Lewisham (26 004 109)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of a parking charge notice and complaints process. This is because there is insufficient evidence of fault, and in any event, further investigation would not lead to a different outcome. It is not proportionate to investigate the communication issues on its own.

Manchester City Council (26 007 326)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2026

Summary: We will not investigate this complaint about a penalty charge notice issued by the Council. This is because the Council has agreed to accept payment at the discounted rate of £35 and it is unlikely investigation would achieve anything more for Mrs X.

Stevenage Borough Council (26 010 803)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2026

Summary: We will not investigate Mr X’s complaint that the Council failed to act when vehicles parked in advisory disabled parking bays in its area without displaying blue badges or that the Council failed to provide a long-term solution because there is insufficient evidence of fault.

London Borough of Lambeth (26 012 498)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2026

Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. Miss X has used the statutory representations and appeals procedure and so the law says we cannot investigate.

South Gloucestershire Council (26 012 580)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2026

Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. The complainant has used the statutory representations and appeals procedure.

London Borough of Islington (26 012 594)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2026

Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect Mr X to apply to the Traffic Enforcement Centre to seek to regain his appeal rights, and then to appeal to a tribunal.

London Borough of Tower Hamlets (25 031 311)

Statement Closed after initial enquiries Parking and other penalties 03-Aug-2026

Summary: We will not investigate this complaint about obtaining information about parking permits. This is because Ms X has not suffered significant injustice. The Council has not had the opportunity to reply to the remaining issues complained about.

London Borough of Lewisham (26 000 914)

Statement Upheld Parking and other penalties 03-Aug-2026

Summary: We will not investigate this complaint about the Council failing to properly manage and communicate the implementation of disabled parking bays. This is because the Council has provided a suitable remedy which is in line with the Ombudsman guidance for part of the complaint, and there is insufficient evidence of fault for the remaining part.

London Borough of Bromley (26 003 834)

Statement Closed after initial enquiries Parking and other penalties 03-Aug-2026

Summary: We will not investigate this complaint about an application for a dropped kerb. This is because there is not enough evidence the Council is at fault and we cannot achieve the outcome the complainant wants.

London Borough of Camden (26 005 139)

Statement Upheld Parking and other penalties 03-Aug-2026

Summary: We will not investigate this complaint about the Council’s issue of a charge certificate for a penalty charge notice. This is because the Council has apologised for its error and offered Mr X £50 and this provides a suitable remedy for the injustice caused.