London Borough of Redbridge (25 009 195)

Statement Closed after initial enquiries Parking and other penalties 04-Nov-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigating.

London Borough of Lambeth (25 009 458)

Statement Closed after initial enquiries Parking and other penalties 04-Nov-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the London Tribunals.

Warwickshire County Council (25 004 229)

Statement Upheld Parking and other penalties 03-Nov-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse a disabled parking bay. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Miss X.

Luton Borough Council (25 010 217)

Statement Closed after initial enquiries Parking and other penalties 03-Nov-2025

Summary: We will not investigate this complaint about procedural impropriety in the Council’s handling of a penalty charge notice as Mr X could have reasonably appealed on this ground to the Traffic Penalty Tribunal.

Essex County Council (24 022 393)

Statement Upheld Parking and other penalties 31-Oct-2025

Summary: Mr X complained the Council had not given fair or full consideration to his application to have a dropped kerb outside his property which led to the application being rejected. We found the Council should provide further justification for its decision, remind staff to clearly communicate decision reasons and apologise to Mr X for the distress caused.

Stevenage Borough Council (25 006 918)

Statement Closed after initial enquiries Parking and other penalties 31-Oct-2025

Summary: We will not investigate Miss X’s complaint about the highway and parking provision near her home. This is because there is not enough evidence of fault by the Council to justify investigating.

London Borough of Enfield (25 008 349)

Statement Closed after initial enquiries Parking and other penalties 31-Oct-2025

Summary: We will not investigate this complaint about the conduct of the Council’s parking enforcement officers. This is because we cannot achieve the outcome he wants. He also does not have consent to complain on behalf of others.

London Borough of Tower Hamlets (25 009 436)

Statement Closed after initial enquiries Parking and other penalties 31-Oct-2025

Summary: We cannot investigate Mrs X’s complaint about a Parking Charge Notice and enforcement action. This is because she pursued a court remedy.

Manchester City Council (25 015 136)

Statement Closed after initial enquiries Parking and other penalties 31-Oct-2025

Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect the complainant to have appealed against it using the appeal process open to him.

London Borough of Newham (25 012 981)

Statement Closed after initial enquiries Parking and other penalties 30-Oct-2025

Summary: We will not investigate this complaint about moving traffic Penalty Charge Notices. It is reasonable for Mr X to submit a statutory declaration to the Traffic Enforcement Centre, and if successful, to then use his statutory right of appeal to London Tribunals.