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See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Parking and other penalties


Recent statements in this category are shown below:

  • London Borough of Hammersmith & Fulham (25 026 469)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We cannot investigate this complaint about the lack of disabled parking provision on Ms Y’s estate. This is because the law says we cannot investigate complaints about the provision or management of social housing by a Council acting as a landlord.

  • City of Bradford Metropolitan District Council (25 027 246)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint about enforcement of Penalty Charge Notices. This is because there is not enough evidence of fault to justify investigating.

  • Hampshire County Council (25 028 698)

    Statement Upheld Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint about the Council’s handling of a request for new road markings. This is because there is not enough evidence of significant injustice and an investigation by us would not lead to a different outcome.

  • London Borough of Hackney (26 000 273)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint about the Council’s decision to decline a Personalised Disabled Bay application. This is because there is not enough evidence of fault to warrant our involvement.

  • Solihull Metropolitan Borough Council (26 006 775)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint about how the Council handled a request for information. This is because there is another body better placed to handle this complaint. We will also not investigate the Council’s complaint handling. It is not a good use of public resources to investigate how the Council dealt with this complaint.

  • Liverpool City Council (26 007 493)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint about correspondence being sent to the wrong address. This is because further investigation would not lead to a different outcome, and there is no significant injustice.

  • Transport for London (26 009 116)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.

  • London Borough of Havering (26 009 638)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint that the Council wrongly enforced a traffic penalty charge notice as it is unlikely we will find fault by the Council.

  • Manchester City Council (26 010 382)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice for an alleged traffic contravention. It would have been reasonable to expect Mr X to have used the statutory representations and appeals procedure.

  • London Borough of Havering (26 010 782)

    Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

    Summary: We will not investigate this complaint about Penalty Charge Notices for alleged parking contraventions. It would be reasonable to expect Mr X to use the statutory representations and appeals procedure.

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