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See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Parking and other penalties


Recent statements in this category are shown below:

  • Woking Borough Council (25 022 467)

    Statement Closed after initial enquiries Parking and other penalties 30-Jun-2026

    Summary: We will not investigate Mrs X’s complaint, brought by Mr X, about the Council overcharging her to use one of its car parks, and about the wording of the previous parking tariff signs. There is insufficient significant personal injustice caused by the matters complained of to warrant us investigating.

  • Mole Valley District Council (25 023 227)

    Statement Closed after initial enquiries Parking and other penalties 30-Jun-2026

    Summary: We will not investigate Mr X’s complaint about a planning decision in 2021 and the Council’s more recent actions related to parking provision near his home. Part of the complaint is late. There is insufficient evidence of fault in its more recent actions, and an investigation would not lead to a different outcome.

  • London Borough of Wandsworth (25 024 386)

    Statement Closed after initial enquiries Parking and other penalties 30-Jun-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s response to reports of parking obstructions outside his home. This is because there is insufficient evidence of fault by the Council to justify an investigation. In addition, the Council has already considered the concerns raised and taken appropriate action within its powers. Further investigation by the Ombudsman would be unlikely to achieve a different outcome.

  • London Borough of Tower Hamlets (25 028 170)

    Statement Closed after initial enquiries Parking and other penalties 30-Jun-2026

    Summary: We will not investigate this complaint about the Council’s handling of an application to renew a parking permit. This is because there is not enough evidence of fault to justify investigating.

  • London Borough of Sutton (25 028 276)

    Statement Closed after initial enquiries Parking and other penalties 30-Jun-2026

    Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X’s application for a vehicle crossover. This is because there is insufficient evidence of fault to justify investigating.

  • London Borough of Newham (25 024 600)

    Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s parking permit system. This is because the complaint is late and it would have been reasonable for Mr X to complain to us sooner. We also could not achieve a worthwhile outcome.

  • Hampshire County Council (25 024 885)

    Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026

    Summary: We will not investigate Miss X’s complaint about how the Council have managed the public highway outside her property. This is because there is not enough evidence of fault to justify investigating.

  • Royal Borough of Greenwich (25 027 071)

    Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026

    Summary: We will not investigate this complaint about the Council’s decision not to approve a vehicle crossover application. This is because there is not enough evidence of fault to warrant our involvement.

  • West Sussex County Council (25 028 163)

    Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026

    Summary: We will not investigate this complaint about a Vehicle Cross Over application. This is because there is not enough evidence of fault to justify our investigation. Mr X has also not suffered significant injustice.

  • Thurrock Council (25 026 713)

    Statement Closed after initial enquiries Parking and other penalties 28-Jun-2026

    Summary: We cannot investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. The complainant has used the statutory representations and appeals procedure. We will not investigate a complaint about the Council’s complaint handling where we are not investigating the substantive matters.

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