Recent statements in this category are shown below:
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Brighton & Hove City Council (25 029 483)
Statement Closed after initial enquiries Other 17-Mar-2026
Summary: We will not investigate Ms B’s complaint about the Council’s investigation into an abandoned motorcycle she reported. This is because Ms B has not suffered a serious or significant injustice which would justify an investigation.
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Derbyshire County Council (25 016 592)
Statement Closed after initial enquiries Other 16-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s complaints about highways matters promptly. There is insufficient evidence of any significant injustice arising and the Council’s apology is sufficient remedy to this complaint.
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Surrey County Council (25 017 535)
Statement Closed after initial enquiries Other 13-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a dropped kerb. There is not enough evidence of fault to justify an investigation.
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Westmorland and Furness Council (25 010 790)
Statement Closed after initial enquiries Other 12-Mar-2026
Summary: We will not investigate this complaint about the Council’s actions in relation to vehicles parking on grass verges. This is because it relates to the Council’s role as a social landlord which is out of our jurisdiction. It is unlikely we would find fault with the remaining issues complained about.
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Staffordshire County Council (25 015 149)
Statement Closed after initial enquiries Other 11-Mar-2026
Summary: We will not investigate this complaint about the Council’s response to flags appearing in public spaces. This has not caused Mr X significant enough injustice to warrant us investigating.
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Suffolk County Council (25 017 238)
Statement Closed after initial enquiries Other 10-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s attendance at a Speed Awareness Course and how it handled subsequent complaints. This is because it concerns action taken on behalf of a local policing body in connection with the investigation or prevention of crime and the law says we cannot investigate it. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.
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Devon County Council (25 017 609)
Statement Upheld Other 05-Mar-2026
Summary: We will not investigate this complaint about the conduct of a highways officer. This is because we are satisfied with the actions the Council has taken. It upheld the complaint, spoke with the officer, and apologised to the complainant for the distress and confusion. It is unlikely an Ombudsman investigation would add anything further.
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Liverpool City Council (25 016 870)
Statement Closed after initial enquiries Other 04-Mar-2026
Summary: We will not investigate this complaint about parking arrangements because there is not enough evidence of fault and any injustice is not significant enough to justify our involvement.
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London Borough of Barnet (25 016 946)
Statement Closed after initial enquiries Other 04-Mar-2026
Summary: We will not investigate this complaint about a parking payment machine because there is not enough evidence of fault by the Council to justify investigating.
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Central Bedfordshire Council (25 015 509)
Statement Closed after initial enquiries Other 02-Mar-2026
Summary: We will not investigate this complaint about the Council’s actions in response to the Department for Environment, Food and Rural Affairs Noise Action Plan. This is because we are unlikely to find fault in the Council’s actions, and Mr Y has not suffered significant injustice.