Worcestershire County Council (26 007 884)

Statement Closed after initial enquiries Other 30-Jun-2026

Summary: We cannot investigate this complaint about highway works because it has been made by a parish council.

Westminster City Council (26 005 603)

Statement Closed after initial enquiries Other 23-Jun-2026

Summary: We will not investigate this complaint about the Council issuing Mr X with a fixed penalty notice for breaching the terms of a Public Spaces Protection Order. A fixed penalty is a criminal matter and the courts are better placed to decide if the notice was reasonably issued.

Durham County Council (25 026 770)

Statement Closed after initial enquiries Other 18-Jun-2026

Summary: We will not investigate this complaint about a personal injury claim because the courts are better placed to consider the complaint and it is reasonable to expect Mrs Y to go to court about the matter.

Shropshire Council (25 004 158)

Statement Closed after initial enquiries Other 18-Jun-2026

Summary: We will not investigate this complaint about a potential highway obstruction issue because the court are better placed to consider the issue, there is no worthwhile outcome achievable by our investigation, and it is not a good use of public resources to investigate how the Council dealt with Mr Y’s complaint.

Northumberland County Council (25 023 306)

Statement Closed after initial enquiries Other 17-Jun-2026

Summary: We will not investigate Mr X’s complaint about the actions of a Civil Enforcement Officer and about the Council’s response to his complaint about it. This is because the matter complained about has not caused Mr X any significant personal injustice which is so serious that it warrants an investigation.

Swindon Borough Council (26 006 411)

Statement Closed after initial enquiries Other 16-Jun-2026

Summary: We will not investigate Mr B’s complaint that the Council wrongly removed and destroyed his vehicle. This is because it is reasonable for Mr B to take the Council to court.

Staffordshire County Council (25 030 530)

Statement Closed after initial enquiries Other 11-Jun-2026

Summary: We will not investigate this complaint about delay by the Council in responding to Miss X’s contact with it about damage caused by a pothole. This is because this does not represent a level of injustice that would warrant our further involvement.

London Borough of Barking & Dagenham (25 028 727)

Statement Closed after initial enquiries Other 10-Jun-2026

Summary: We will not investigate Mr Y’s complaint about how the Council handled his application for a dropped kerb. There is not enough evidence of fault to justify an investigation.

Buckinghamshire Council (26 005 170)

Statement Closed after initial enquiries Other 09-Jun-2026

Summary: We will not investigate this complaint about the Council’s delay in processing an insurance claim for damage to a vehicle caused by a highway defect. There is insufficient evidence of delay and we cannot determine claims for damage or personal injury. Only insurers or the courts can determine liability for the tort of negligence.

West Sussex County Council (25 022 080)

Statement Closed after initial enquiries Other 08-Jun-2026

Summary: We will not investigate this complaint about the Council’s decision to refuse an application to extend a vehicle crossover. This is because we are unlikely to find fault with the Council.