Birmingham City Council (24 023 024)

Statement Closed after initial enquiries Other 31-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with resident’s concerns about vehicles connected to a local business obstructing the road. This is because further investigation would not lead to a different outcome and no worthwhile outcome is achievable by our investigation. We are also satisfied with the Council’s actions.

London Borough of Barking & Dagenham (25 007 344)

Statement Closed after initial enquiries Other 30-Mar-2026

Summary: We will not investigate this complaint about where the Council positioned a bollard. This is because there is not enough evidence of fault to justify our involvement.

Kent County Council (25 017 670)

Statement Closed after initial enquiries Other 30-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s involvement in a new development which has resulted in the narrowing of a road in his area. There is not enough evidence of Council fault, nor sufficient significant personal injustice caused to him by the matters complained of, to warrant an investigation. We also cannot achieve the outcome he wants from his complaint.

Brighton & Hove City Council (25 018 112)

Statement Closed after initial enquiries Other 30-Mar-2026

Summary: We will not investigate this complaint about how the Council are dealing with electric vehicle charging in the local area. This is because the complaint is late and there are no good reasons to exercise discretion to investigate. The complainant has also not suffered significant personal injustice and it is unlikely we could add to the Council’s response.

Staffordshire County Council (25 017 395)

Statement Closed after initial enquiries Other 27-Mar-2026

Summary: We will not investigate Mrs X’s complaint about a dispute with the Council over the removal of a hedge. We cannot adjudicate on landownership which is a matter for the courts. We will not investigate other parts of the complaint because further investigation would not lead to a different outcome.

London Borough of Havering (25 016 855)

Statement Closed after initial enquiries Other 19-Mar-2026

Summary: We will not investigate Mr B’s complaint about the Council’s handling of his illegal parking reports before October 2024. This part of his complaint is late. We will also not investigate its response to his more recent reports and its handling of his complaint. It is unlikely further investigation would lead to a different outcome.

Brighton & Hove City Council (25 029 483)

Statement Closed after initial enquiries Other 17-Mar-2026

Summary: We will not investigate Ms B’s complaint about the Council’s investigation into an abandoned motorcycle she reported. This is because Ms B has not suffered a serious or significant injustice which would justify an investigation.

Derbyshire County Council (25 016 592)

Statement Closed after initial enquiries Other 16-Mar-2026

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s complaints about highways matters promptly. There is insufficient evidence of any significant injustice arising and the Council’s apology is sufficient remedy to this complaint.

Surrey County Council (25 017 535)

Statement Closed after initial enquiries Other 13-Mar-2026

Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a dropped kerb. There is not enough evidence of fault to justify an investigation.

Westmorland and Furness Council (25 010 790)

Statement Closed after initial enquiries Other 12-Mar-2026

Summary: We will not investigate this complaint about the Council’s actions in relation to vehicles parking on grass verges. This is because it relates to the Council’s role as a social landlord which is out of our jurisdiction. It is unlikely we would find fault with the remaining issues complained about.