Suffolk County Council (25 017 238)

Statement Closed after initial enquiries Other 10-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s attendance at a Speed Awareness Course and how it handled subsequent complaints. This is because it concerns action taken on behalf of a local policing body in connection with the investigation or prevention of crime and the law says we cannot investigate it. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.

Devon County Council (25 017 609)

Statement Upheld Other 05-Mar-2026

Summary: We will not investigate this complaint about the conduct of a highways officer. This is because we are satisfied with the actions the Council has taken. It upheld the complaint, spoke with the officer, and apologised to the complainant for the distress and confusion. It is unlikely an Ombudsman investigation would add anything further.

Liverpool City Council (25 016 870)

Statement Closed after initial enquiries Other 04-Mar-2026

Summary: We will not investigate this complaint about parking arrangements because there is not enough evidence of fault and any injustice is not significant enough to justify our involvement.

London Borough of Barnet (25 016 946)

Statement Closed after initial enquiries Other 04-Mar-2026

Summary: We will not investigate this complaint about a parking payment machine because there is not enough evidence of fault by the Council to justify investigating.

Central Bedfordshire Council (25 015 509)

Statement Closed after initial enquiries Other 02-Mar-2026

Summary: We will not investigate this complaint about the Council’s actions in response to the Department for Environment, Food and Rural Affairs Noise Action Plan. This is because we are unlikely to find fault in the Council’s actions, and Mr Y has not suffered significant injustice.

Darlington Borough Council (25 015 919)

Statement Closed after initial enquiries Other 02-Mar-2026

Summary: We will not investigate this complaint about the Council installing boulders close to Mrs X’s home without conducting a consultation with residents. The claimed injustice is not significant enough to warrant our involvement.

Horsham District Council (25 028 139)

Statement Closed after initial enquiries Other 02-Mar-2026

Summary: We will not investigate Mr B’s complaint that his car was damaged by a barrier in a Council-owned car park. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

East Hertfordshire District Council (25 015 573)

Statement Upheld Other 26-Feb-2026

Summary: We have upheld Mrs X’s complaint about comments made by an officer checking her Blue Badge. The Council has remedied the injustice to Mrs X during its complaints process. Mrs X complains she has been discriminated under the Equality Act. There is not enough evidence the Council has failed to take account of its duties under the Equalities Act to justify an investigation by the Ombudsman.

Surrey County Council (25 013 334)

Statement Closed after initial enquiries Other 25-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X’s request for a dropped kerb. This is because we are unlikely to find fault.

Darlington Borough Council (25 015 142)

Statement Closed after initial enquiries Other 23-Feb-2026

Summary: We will not investigate this complaint about enforcement action taken by the Council because of an obstruction on a footpath, or how it considered Mr X’s request for reasonable adjustments. There is not enough evidence of fault by the Council to warrant our involvement.