Recent statements in this category are shown below:
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Brighton & Hove City Council (26 003 461)
Statement Closed after initial enquiries Highway repair and maintenance 19-May-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim at court.
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Hampshire County Council (25 022 008)
Statement Closed after initial enquiries Highway repair and maintenance 18-May-2026
Summary: We will not investigate Mr X’s complaint about unlawful resurfacing of a lane near his to his home. There is not enough evidence of fault by the Council to justify our involvement.
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Wakefield Metropolitan District Council (25 021 684)
Statement Closed after initial enquiries Highway repair and maintenance 17-May-2026
Summary: We will not investigate Miss X’s complaint about the Council’s response to her reports of damage to a grass verge outside her home. This is because there is not enough evidence of fault by the Council.
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North Yorkshire Council (26 002 985)
Statement Closed after initial enquiries Highway repair and maintenance 14-May-2026
Summary: We will not investigate Miss B’s complaint about the Council’s refusal of her compensation claim after her car was damaged by a pothole. This is because it is reasonable for Miss B to take the Council to court.
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North Devon District Council (25 018 881)
Statement Closed after initial enquiries Highway repair and maintenance 13-May-2026
Summary: We will not investigate Mrs X’s complaint about noise and other issues from highway improvements. The complaint is late and there is no good reason to exercise discretion and investigate now.
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Royal Borough of Greenwich (25 024 976)
Statement Closed after initial enquiries Highway repair and maintenance 12-May-2026
Summary: We will not investigate Miss X’s complaint that the Council has failed to properly maintain a road, resulting in damage to her vehicle. This is because it is reasonable for Miss X to pursue the matter through the courts.
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Southend-on-Sea City Council (25 022 921)
Statement Closed after initial enquiries Highway repair and maintenance 12-May-2026
Summary: We will not investigate this complaint about the Council’s decision-making relating to a defective structure. Mrs X has an alternative legal remedy through the courts, who can decide any claim for liability. And given only the courts can decide this and we cannot, it would be reasonable to expect Mrs X to use this alternative remedy.
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London Borough of Barnet (25 028 264)
Statement Closed after initial enquiries Highway repair and maintenance 11-May-2026
Summary: We will not investigate this complaint about the Council requiring repayment for work it carried out to replace damage paving outside Mr X’s home. There is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Highway repair and maintenance 11-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal of his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr X to pursue his compensation claim at court.
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Nottinghamshire County Council (26 002 392)
Statement Closed after initial enquiries Highway repair and maintenance 11-May-2026
Summary: We will not investigate Miss B’s complaint that her car was damaged by a large pothole which the Council had failed to repair. This is because it is reasonable for Miss B to pursue her compensation claim at court.