London Borough of Bexley (25 023 211)

Statement Closed after initial enquiries Highway repair and maintenance 16-Jun-2026

Summary: We will not investigate this complaint about the Council’s management of road works. This is because further investigation would not lead to a different outcome.

Brighton & Hove City Council (25 022 505)

Statement Closed after initial enquiries Highway repair and maintenance 15-Jun-2026

Summary: We will not investigate this complaint about how the Council conducted a consultation about a cycle way. This is because further investigation would not lead to a different outcome, any injustice is not significant enough to justify our involvement and the Information Commissioner is better placed to consider parts of the complaint.

West Northamptonshire Council (25 023 387)

Statement Closed after initial enquiries Highway repair and maintenance 15-Jun-2026

Summary: We will not investigate Mr X’s complaint about a pothole repair carried out by the Council. The claimed injustice is not significant enough to warrant our involvement.

Essex County Council (26 006 206)

Statement Closed after initial enquiries Highway repair and maintenance 15-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of claims about damage to vehicles by poorly maintained highways. It is reasonable for Mr X to submit a claim against the Council’s insurance and seek a remedy in the courts if liability is denied.

Gloucestershire County Council (25 012 515)

Statement Not upheld Highway repair and maintenance 10-Jun-2026

Summary: The Council was not at fault for the way it maintained a path from Mr X’s house to the road. We have not investigated the parts of Mr X’s complaint that he previously raised with us.

Hampshire County Council (25 028 400)

Statement Closed after initial enquiries Highway repair and maintenance 10-Jun-2026

Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to take the matter to court.

Cheshire East Council (26 005 641)

Statement Closed after initial enquiries Highway repair and maintenance 10-Jun-2026

Summary: We will not investigate Dr B’s complaint that the Council has failed to maintain the road outside his home. This is because it is reasonable for Dr B to pursue this matter at court.

Cheshire West & Chester Council (25 029 022)

Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2026

Summary: We will not investigate this complaint about a highway maintenance claim because the court is better placed to deal with her complaint and it is reasonable to expect her to go to court about the issue.

London Borough of Barnet (26 005 666)

Statement Closed after initial enquiries Highway repair and maintenance 08-Jun-2026

Summary: We will not investigate this complaint about the Council recovering costs for damage to the public highways caused by building works. Claims about damages and negligence are determined by the courts where there is a legal dispute about liability.

Cambridgeshire County Council (26 005 363)

Statement Closed after initial enquiries Highway repair and maintenance 07-Jun-2026

Summary: We will not investigate Mr C’s complaint that he suffered injuries due to the Council’s failure to maintain a footpath. This is because it is reasonable for Mr C to take the Council to court.