Recent statements in this category are shown below:
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Royal Borough of Greenwich (25 024 976)
Statement Closed after initial enquiries Highway repair and maintenance 12-May-2026
Summary: We will not investigate Miss X’s complaint that the Council has failed to properly maintain a road, resulting in damage to her vehicle. This is because it is reasonable for Miss X to pursue the matter through the courts.
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Southend-on-Sea City Council (25 022 921)
Statement Closed after initial enquiries Highway repair and maintenance 12-May-2026
Summary: We will not investigate this complaint about the Council’s decision-making relating to a defective structure. Mrs X has an alternative legal remedy through the courts, who can decide any claim for liability. And given only the courts can decide this and we cannot, it would be reasonable to expect Mrs X to use this alternative remedy.
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London Borough of Barnet (25 028 264)
Statement Closed after initial enquiries Highway repair and maintenance 11-May-2026
Summary: We will not investigate this complaint about the Council requiring repayment for work it carried out to replace damage paving outside Mr X’s home. There is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Highway repair and maintenance 11-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal of his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr X to pursue his compensation claim at court.
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Nottinghamshire County Council (26 002 392)
Statement Closed after initial enquiries Highway repair and maintenance 11-May-2026
Summary: We will not investigate Miss B’s complaint that her car was damaged by a large pothole which the Council had failed to repair. This is because it is reasonable for Miss B to pursue her compensation claim at court.
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Epsom & Ewell Borough Council (26 002 458)
Statement Closed after initial enquiries Highway repair and maintenance 11-May-2026
Summary: We will not investigate Miss B’s complaint that her car was damaged when Council workers were cutting grass nearby. This is because it is reasonable for Miss B to pursue her compensation claim at court.
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London Borough of Camden (25 024 696)
Statement Closed after initial enquiries Highway repair and maintenance 10-May-2026
Summary: We will not investigate this complaint about the maintenance of a pavement because this matter would be better dealt with by the courts.
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Essex County Council (26 001 111)
Statement Closed after initial enquiries Highway repair and maintenance 07-May-2026
Summary: We will not investigate this complaint about the Council’s management of roadworks in its area. There is insufficient evidence of fault which would warrant an investigation.
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Knowsley Metropolitan Borough Council (26 002 223)
Statement Closed after initial enquiries Highway repair and maintenance 07-May-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged when Council workers were maintaining the highway. This is because it is reasonable for Mr B to pursue his compensation claim at court.
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Sheffield City Council (25 021 683)
Statement Closed after initial enquiries Highway repair and maintenance 06-May-2026
Summary: We will not investigate Mr X’s complaint about the condition of the pavement and roads near his house. This is because it is reasonable for Mr X to take this matter to court.