London Borough of Barnet (25 024 109)

Statement Closed after initial enquiries Highway repair and maintenance 26-May-2026

Summary: We will not investigate this complaint about highway repair because the court is better placed to consider the complaint, and it is reasonable to expect Mr Y to use his right to go to court about the matter.

London Borough of Brent (26 003 919)

Statement Closed after initial enquiries Highway repair and maintenance 26-May-2026

Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim at court.

London Borough of Barnet (25 028 620)

Statement Closed after initial enquiries Highway repair and maintenance 20-May-2026

Summary: We will not investigate Mr X’s complaint that the Council wrongly decided he was liable for pavement damage. This is because there is not enough evidence of fault by the Council to justify investigating. The courts are best placed to consider any continuing dispute over liability.

Bury Metropolitan Borough Council (25 022 277)

Statement Closed after initial enquiries Highway repair and maintenance 20-May-2026

Summary: We will not investigate this complaint about how the Council maintained a highway. This is because further investigation would not lead to a different outcome.

Brighton & Hove City Council (26 003 461)

Statement Closed after initial enquiries Highway repair and maintenance 19-May-2026

Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim at court.

Hampshire County Council (25 022 008)

Statement Closed after initial enquiries Highway repair and maintenance 18-May-2026

Summary: We will not investigate Mr X’s complaint about unlawful resurfacing of a lane near his to his home. There is not enough evidence of fault by the Council to justify our involvement.

Wakefield Metropolitan District Council (25 021 684)

Statement Closed after initial enquiries Highway repair and maintenance 17-May-2026

Summary: We will not investigate Miss X’s complaint about the Council’s response to her reports of damage to a grass verge outside her home. This is because there is not enough evidence of fault by the Council.

North Yorkshire Council (26 002 985)

Statement Closed after initial enquiries Highway repair and maintenance 14-May-2026

Summary: We will not investigate Miss B’s complaint about the Council’s refusal of her compensation claim after her car was damaged by a pothole. This is because it is reasonable for Miss B to take the Council to court.

North Devon District Council (25 018 881)

Statement Closed after initial enquiries Highway repair and maintenance 13-May-2026

Summary: We will not investigate Mrs X’s complaint about noise and other issues from highway improvements. The complaint is late and there is no good reason to exercise discretion and investigate now.

Royal Borough of Greenwich (25 024 976)

Statement Closed after initial enquiries Highway repair and maintenance 12-May-2026

Summary: We will not investigate Miss X’s complaint that the Council has failed to properly maintain a road, resulting in damage to her vehicle. This is because it is reasonable for Miss X to pursue the matter through the courts.