Recent statements in this category are shown below:
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Cheshire East Council (26 004 236)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026
Summary: We will not investigate this complaint about highway repair and maintenance because it is reasonable to expect Mr Y to approach the courts who are better placed to consider the complaint.
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Herefordshire Council (26 007 092)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to comply with its obligations under the Highways Act 1980. This is because it would be reasonable for Mr X to serve notice on the Council under S56 of the Act and take the matter to court.
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Oxfordshire County Council (26 001 470)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026
Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court. Further investigation would not lead to a different outcome about the drainage problems, and another body is better placed to consider complaints about information requests.
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London Borough of Barnet (26 010 928)
Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026
Summary: We will not investigate this complaint about liability for damage to a public footpath. The Ombudsman cannot determine liability for damage, only the courts can. Also, because we cannot decide liability, we cannot achieve the outcomes Ms X wants.
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Hampshire County Council (25 028 478)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate this complaint about the Council failing to response to each point of Mr X’s complaint. This is because there is insufficient evidence of fault by the Council.
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Buckinghamshire Council (25 028 761)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate this complaint about highway repair and maintenance because further investigation would not lead to a different outcome.
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Devon County Council (26 004 825)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to carry out repairs to the public highway in 2023/24. This is because the complaint is late and there are no good reasons to exercise our discretion to investigate it now. We will not investigate the alleged ongoing failure to repair the highway because it would be reasonable for Mrs X to take the matter to court.
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Sheffield City Council (26 006 069)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s failure to clear and maintain the public highway near Mrs X’s home. This is because the injustice Mrs X claims is not significant enough to warrant investigation and it would be reasonable for Mrs X to take the matter to court.
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Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate this complaint about the Council failing to take appropriate action to address serious highway flooding for more than two years. This is because there is insufficient evidence of fault by the Council.
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Kent County Council (26 000 050)
Statement Closed after initial enquiries Highway repair and maintenance 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s consideration of a request for speed restrictions and traffic calming measures. There is insufficient evidence of fault which would warrant an investigation. It is also unlikely an investigation would add to the Council’s response.