Highway repair and maintenance


Recent statements in this category are shown below:

  • Peterborough City Council (25 011 386)

    Statement Closed after initial enquiries Highway repair and maintenance 08-Dec-2025

    Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the courts about the matter who are better placed to consider the complaint and it is not a good use of public funds to investigate how the Council dealt with Mr Y’s complaints.

  • Walsall Metropolitan Borough Council (25 012 412)

    Statement Closed after initial enquiries Highway repair and maintenance 08-Dec-2025

    Summary: We will not investigate this complaint about verge maintenance because there is not enough evidence of fault to justify investigation.

  • Salford City Council (25 015 674)

    Statement Closed after initial enquiries Highway repair and maintenance 04-Dec-2025

    Summary: We will not investigate Mr X’s complaint that the Council has failed to properly maintain a road in its area, resulting in damage to his vehicle. This is because it would be reasonable for Mr X to take the matter to court.

  • Staffordshire County Council (25 020 816)

    Statement Closed after initial enquiries Highway repair and maintenance 04-Dec-2025

    Summary: We will not investigate Mr B’s complaint that his car was damaged due to the Council’s failure to maintain a highway. This is because this complaint is late and it is reasonable for Mr B to take the Council to court.

  • Kent County Council (25 009 877)

    Statement Closed after initial enquiries Highway repair and maintenance 03-Dec-2025

    Summary: We will not investigate Mr X’s complaint about how the Council dealt with weeds on his road, nor the actions of its contractor after he complained. Even if there has been Council fault, there is insufficient significant personal injustice caused to him by the matters complained of to warrant us investigating.

  • London Borough of Hounslow (25 012 086)

    Statement Closed after initial enquiries Highway repair and maintenance 28-Nov-2025

    Summary: We will not investigate this complaint about an accident for which Mr X is claiming compensation for personal injury. This is because it is reasonable for Mr X to put in a compensation claim, and if needed, take the Council to court.

  • Sheffield City Council (25 010 770)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2025

    Summary: We will not investigate this complaint about the Council’s maintenance of a grass verge. The injustice claimed by Mr X is not significant enough to warrant our involvement.

  • Cheshire East Council (25 011 782)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2025

    Summary: We will not investigate Mr X’s complaint that his car was damaged by a poorly repaired section of a road. This is because it would be reasonable for Mr X to take the matter to court.

  • Central Bedfordshire Council (25 018 843)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2025

    Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to take the Council to court.

  • North Northamptonshire Council (25 018 565)

    Statement Closed after initial enquiries Highway repair and maintenance 26-Nov-2025

    Summary: We will not investigate Miss B’s complaint that her car was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Miss B to pursue her compensation claim by taking the Council to court.

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