Recent statements in this category are shown below:
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Milton Keynes Council (25 009 694)
Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate Miss X’s complaint about a delay in replacing gully covers or her complaint that her car was damaged. This is because there is not enough evidence of fault in the Council’s actions and it is reasonable for Miss X to take a claim for damages to court.
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Stockport Metropolitan Borough Council (25 008 474)
Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept responsibility for maintenance of a wall adjacent to the public highway. This is a private boundary dispute and we cannot determine legal ownership of land. The courts are better placed to decide civil disputes.
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Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate Mrs X’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs X to pursue the matter at court.
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Hampshire County Council (25 018 477)
Statement Closed after initial enquiries Highway repair and maintenance 24-Nov-2025
Summary: We will not investigate Mr B’s complaint that his property has been damaged due to the Council’s failure to maintain highway drains. This is because it is reasonable for Mr B to pursue his claim at court.
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London Borough of Brent (25 001 408)
Statement Closed after initial enquiries Highway repair and maintenance 21-Nov-2025
Summary: We will not investigate this complaint about highway repair and maintenance because it is reasonable to expect Miss Y to approach the courts who are better placed to consider the complaint.
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Surrey County Council (25 014 470)
Statement Closed after initial enquiries Highway repair and maintenance 21-Nov-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by a road defect which the Council had failed to repair. This is because it is reasonable for Mr B to take the Council to court.
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London Borough of Barnet (25 014 414)
Statement Closed after initial enquiries Highway repair and maintenance 19-Nov-2025
Summary: We will not investigate Mr B’s complaint about the Council failing to repair a road defect outside his home. This is because it is reasonable for Mr B to pursue this matter at court.
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Lincolnshire County Council (25 013 542)
Statement Closed after initial enquiries Highway repair and maintenance 19-Nov-2025
Summary: We will not investigate Ms X’s complaint that her car was damaged by a pothole. This is because it is reasonable for Ms X to pursue the matter at court.
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Southampton City Council (25 018 011)
Statement Closed after initial enquiries Highway repair and maintenance 19-Nov-2025
Summary: We will not investigate Mr B’s complaint that his car was significantly damaged by a newly re-surfaced road. This is because it is reasonable for Mr B to take the Council to court.
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Hampshire County Council (25 003 864)
Statement Closed after initial enquiries Highway repair and maintenance 18-Nov-2025
Summary: We will not investigate this complaint about drainage and highway maintenance because it is reasonable to expect Mrs Y to go to court about the matter, which is better placed to consider the complaint.