Cheshire West & Chester Council (25 029 022)

Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2026

Summary: We will not investigate this complaint about a highway maintenance claim because the court is better placed to deal with her complaint and it is reasonable to expect her to go to court about the issue.

London Borough of Barnet (26 005 666)

Statement Closed after initial enquiries Highway repair and maintenance 08-Jun-2026

Summary: We will not investigate this complaint about the Council recovering costs for damage to the public highways caused by building works. Claims about damages and negligence are determined by the courts where there is a legal dispute about liability.

Cambridgeshire County Council (26 005 363)

Statement Closed after initial enquiries Highway repair and maintenance 07-Jun-2026

Summary: We will not investigate Mr C’s complaint that he suffered injuries due to the Council’s failure to maintain a footpath. This is because it is reasonable for Mr C to take the Council to court.

Cheshire East Council (25 023 530)

Statement Closed after initial enquiries Highway repair and maintenance 07-Jun-2026

Summary: We will not investigate Miss X’s complaint about flooding to a carriageway outside her home. This is because we are unlikely to find fault and it is reasonable for Miss X to seek remedy for any damage through the courts.

Essex County Council (25 024 067)

Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2026

Summary: We will not investigate this complaint about disrepair to a public highway. This is because X has an alternative legal remedy through the courts. And because only the court can order the Council to make a repair, and we have no power to do so to resolve his concern, it would be reasonable to expect X to use this alternative remedy.

Essex County Council (25 027 319)

Statement Closed after initial enquiries Highway repair and maintenance 03-Jun-2026

Summary: We will not investigate Mr Y’s complaint the Council has failed to maintain the roads across its area. This is because we cannot investigate an issue that affects all or most people in the Council’s area. Also, Mr Y has an alternative court remedy and it is reasonable to expect him to use this.

London Borough of Islington (25 026 666)

Statement Closed after initial enquiries Highway repair and maintenance 03-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a compensation claim. This is because there is not enough evidence of fault to warrant further investigation and it was reasonable to expect Mr X to pursue the matter through the courts.

Worcestershire County Council (25 023 935)

Statement Closed after initial enquiries Highway repair and maintenance 03-Jun-2026

Summary: We will not investigate this complaint about the usability of Mr X’s stop-tap after re-surfacing of a pavement by the Council. This is because there is not enough evidence of significant injustice to justify our involvement.

Wakefield Metropolitan District Council (25 026 263)

Statement Closed after initial enquiries Highway repair and maintenance 03-Jun-2026

Summary: We will not investigate Mrs X’s complaint about highway maintenance. This is because it would be reasonable to expect Mrs X to use her statutory right to take the matter to court.

Derbyshire County Council (26 004 712)

Statement Closed after initial enquiries Highway repair and maintenance 02-Jun-2026

Summary: We will not investigate Miss B’s complaint about damage to her vehicle because it is reasonable for her to pursue her compensation claim at court.