Highway repair and maintenance


Recent statements in this category are shown below:

  • Manchester City Council (25 013 932)

    Statement Closed after initial enquiries Highway repair and maintenance 24-Feb-2026

    Summary: We will not investigate this complaint about the upkeep of footpaths. This is because it is unlikely we would find fault.

  • Cornwall Council (25 015 943)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Feb-2026

    Summary:  We will not investigate Miss X’s complaint about a highway drainage matter. This is because it is reasonable to expect Miss X to pursue the matter through the courts.

  • Bury Metropolitan Borough Council (25 027 388)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Feb-2026

    Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim at court.

  • Cheshire East Council (25 018 638)

    Statement Closed after initial enquiries Highway repair and maintenance 18-Feb-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s response to concerns about a tree blocking a streetlight near his home. This is because there is not enough evidence of fault in the Council’s decision-making and further investigation is unlikely to lead to a different outcome.

  • Bristol City Council (25 014 514)

    Statement Closed after initial enquiries Highway repair and maintenance 17-Feb-2026

    Summary: We will not investigate this complaint about the standard of the repair made to the road near to Mr X’s house. This is because there is not enough evidence of fault to justify our involvement.

  • Nottinghamshire County Council (25 016 669)

    Statement Closed after initial enquiries Highway repair and maintenance 16-Feb-2026

    Summary: We will not investigate Ms C’s complaint about the Council’s failure to maintain the pavement next to her home. This is because it is reasonable for Ms C to apply to court for an order requiring the Council to repair this pavement.

  • North Lincolnshire Council (25 017 135)

    Statement Closed after initial enquiries Highway repair and maintenance 13-Feb-2026

    Summary: We will not investigate Mr X’s complaint about the Council not maintaining the road and pavement near to where he lives. This is because it is reasonable for Mr X to pursue this matter at court.

  • Hampshire County Council (25 010 478)

    Statement Closed after initial enquiries Highway repair and maintenance 12-Feb-2026

    Summary: We will not investigate this complaint about highway maintenance works because any injustice is not significant enough to justify our involvement.

  • Surrey County Council (25 016 686)

    Statement Closed after initial enquiries Highway repair and maintenance 11-Feb-2026

    Summary: We will not investigate Mrs X’s complaint that the Council’s road works caused damage to her driveway. This is because it is reasonable for Mrs X to pursue her claim in court.

  • Buckinghamshire Council (25 017 570)

    Statement Closed after initial enquiries Highway repair and maintenance 11-Feb-2026

    Summary: We will not investigate Mr X’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr X to pursue the matter through the courts.

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