Royal Borough of Windsor and Maidenhead Council (25 017 101)

Statement Closed after initial enquiries Highway repair and maintenance 17-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of trees on a highway, and how the Council dealt with Mr X’s complaint. This is because there is not enough evidence of fault to justify investigating.

Devon County Council (25 017 179)

Statement Closed after initial enquiries Highway repair and maintenance 16-Mar-2026

Summary: We will not investigate Mrs X’s complaint about highway maintenance. The courts are better placed to consider the matter.

Devon County Council (25 023 215)

Statement Closed after initial enquiries Highway repair and maintenance 16-Mar-2026

Summary: We will not investigate this complaint about a retaining wall dispute. This is because it is reasonable to expect Ms Y to go to court about the matter, which is better placed to consider the complaint.

Gloucestershire County Council (24 017 396)

Statement Closed after initial enquiries Highway repair and maintenance 13-Mar-2026

Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr X to take the matter to court.

Leeds City Council (25 019 534)

Statement Closed after initial enquiries Highway repair and maintenance 12-Mar-2026

Summary: We will not investigate Miss X’s complaint about the Council’s handling of an insurance claim about road resurfacing works damaging her car. This is because it is reasonable for Miss X to go to court.

Cumberland Council (25 017 563)

Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2026

Summary: We will not investigate this complaint about highway construction because it is late without good reason to exercise discretion to investigate it now.

Cheshire East Council (25 021 726)

Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his claim for damages arising from a pothole. This is because it is reasonable for Mr X to go to court.

West Northamptonshire Council (25 029 310)

Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2026

Summary: We will not investigate Mr B’s complaint about the Council’s handling of his complaint about his compensation claim for vehicle damage. This is because an investigation would not achieve a meaningful outcome.

London Borough of Harrow (25 005 532)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026

Summary: We will not investigate this complaint about damage to a grass verge and how the Council handled the complaint. This is because we are unable to add to the Council’s response and an investigation would not lead to a different outcome.

Herefordshire Council (25 016 085)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about the obstruction of the highway. This is because Mr X has approached the courts about the matter, and we cannot investigate complaints about the start of court action or what happened in court.