Highway repair and maintenance


Recent statements in this category are shown below:

  • Staffordshire County Council (26 001 889)

    Statement Closed after initial enquiries Highway repair and maintenance 05-May-2026

    Summary: We will not investigate Mr C’s complaint that the Council has refused his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr C to pursue his compensation claim by taking the Council to court.

  • Wakefield Metropolitan District Council (26 001 910)

    Statement Closed after initial enquiries Highway repair and maintenance 05-May-2026

    Summary: We will not investigate Mr B’s complaint that his car was damaged by a large pothole. This is because it is reasonable for Mr B to take the Council to court.

  • Staffordshire County Council (26 001 981)

    Statement Closed after initial enquiries Highway repair and maintenance 05-May-2026

    Summary: We will not investigate this complaint about the Council’s failure to pay compensation for damage to property caused by flooding due to blocked highway drainage. It is reasonable for Mr X to seek a remedy in the courts following denial of liability by the Council’s insurers.

  • Westmorland and Furness Council (25 022 613)

    Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026

    Summary: We will not investigate Mr and Mrs X’s complaint about the Councils maintenance of the highway. The courts are better placed to consider the matter.

  • Derbyshire County Council (25 022 861)

    Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026

    Summary: We will not investigate this complaint about the Council not paying a compensation claim. This is because the Council has agreed to pay the claim and it is unlikely that further investigation would achieve more for Mr X.

  • London Borough of Waltham Forest (25 030 259)

    Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026

    Summary: We will not investigate Miss B’s complaint about difficulties she experienced trying to put in a compensation claim to the Council. This is because an investigation is unlikely to achieve a worthwhile outcome.

  • Cornwall Council (26 001 051)

    Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026

    Summary: We will not investigate this complaint about the Council’s rejection of a claim for damage to a vehicle caused by a highway pothole. It was reasonable for Mrs X to seek a remedy in the courts once liability was denied by the Council.

  • Hertsmere Borough Council (25 021 744)

    Statement Closed after initial enquiries Highway repair and maintenance 30-Apr-2026

    Summary: We will not investigate this complaint about house numbering because it is late without good reason to exercise discretion to investigate it now.

  • London Borough of Ealing (25 020 664)

    Statement Closed after initial enquiries Highway repair and maintenance 29-Apr-2026

    Summary: We will not investigate this complaint about hedge damage. This is mainly because there is not significant enough injustice to justify investigation.

  • Hampshire County Council (25 021 270)

    Statement Closed after initial enquiries Highway repair and maintenance 29-Apr-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of road drainage. Further investigation would not lead to a different outcome.

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