Recent statements in this category are shown below:
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Staffordshire County Council (26 001 889)
Statement Closed after initial enquiries Highway repair and maintenance 05-May-2026
Summary: We will not investigate Mr C’s complaint that the Council has refused his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr C to pursue his compensation claim by taking the Council to court.
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Wakefield Metropolitan District Council (26 001 910)
Statement Closed after initial enquiries Highway repair and maintenance 05-May-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by a large pothole. This is because it is reasonable for Mr B to take the Council to court.
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Staffordshire County Council (26 001 981)
Statement Closed after initial enquiries Highway repair and maintenance 05-May-2026
Summary: We will not investigate this complaint about the Council’s failure to pay compensation for damage to property caused by flooding due to blocked highway drainage. It is reasonable for Mr X to seek a remedy in the courts following denial of liability by the Council’s insurers.
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Westmorland and Furness Council (25 022 613)
Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026
Summary: We will not investigate Mr and Mrs X’s complaint about the Councils maintenance of the highway. The courts are better placed to consider the matter.
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Derbyshire County Council (25 022 861)
Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026
Summary: We will not investigate this complaint about the Council not paying a compensation claim. This is because the Council has agreed to pay the claim and it is unlikely that further investigation would achieve more for Mr X.
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London Borough of Waltham Forest (25 030 259)
Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026
Summary: We will not investigate Miss B’s complaint about difficulties she experienced trying to put in a compensation claim to the Council. This is because an investigation is unlikely to achieve a worthwhile outcome.
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Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026
Summary: We will not investigate this complaint about the Council’s rejection of a claim for damage to a vehicle caused by a highway pothole. It was reasonable for Mrs X to seek a remedy in the courts once liability was denied by the Council.
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Hertsmere Borough Council (25 021 744)
Statement Closed after initial enquiries Highway repair and maintenance 30-Apr-2026
Summary: We will not investigate this complaint about house numbering because it is late without good reason to exercise discretion to investigate it now.
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London Borough of Ealing (25 020 664)
Statement Closed after initial enquiries Highway repair and maintenance 29-Apr-2026
Summary: We will not investigate this complaint about hedge damage. This is mainly because there is not significant enough injustice to justify investigation.
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Hampshire County Council (25 021 270)
Statement Closed after initial enquiries Highway repair and maintenance 29-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of road drainage. Further investigation would not lead to a different outcome.