Recent statements in this category are shown below:
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London Borough of Hounslow (25 012 086)
Statement Closed after initial enquiries Highway repair and maintenance 28-Nov-2025
Summary: We will not investigate this complaint about an accident for which Mr X is claiming compensation for personal injury. This is because it is reasonable for Mr X to put in a compensation claim, and if needed, take the Council to court.
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Sheffield City Council (25 010 770)
Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2025
Summary: We will not investigate this complaint about the Council’s maintenance of a grass verge. The injustice claimed by Mr X is not significant enough to warrant our involvement.
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Cheshire East Council (25 011 782)
Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2025
Summary: We will not investigate Mr X’s complaint that his car was damaged by a poorly repaired section of a road. This is because it would be reasonable for Mr X to take the matter to court.
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Central Bedfordshire Council (25 018 843)
Statement Closed after initial enquiries Highway repair and maintenance 27-Nov-2025
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to take the Council to court.
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North Northamptonshire Council (25 018 565)
Statement Closed after initial enquiries Highway repair and maintenance 26-Nov-2025
Summary: We will not investigate Miss B’s complaint that her car was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Miss B to pursue her compensation claim by taking the Council to court.
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Milton Keynes Council (25 009 694)
Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate Miss X’s complaint about a delay in replacing gully covers or her complaint that her car was damaged. This is because there is not enough evidence of fault in the Council’s actions and it is reasonable for Miss X to take a claim for damages to court.
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Stockport Metropolitan Borough Council (25 008 474)
Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept responsibility for maintenance of a wall adjacent to the public highway. This is a private boundary dispute and we cannot determine legal ownership of land. The courts are better placed to decide civil disputes.
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Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate Mrs X’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs X to pursue the matter at court.
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Hampshire County Council (25 018 477)
Statement Closed after initial enquiries Highway repair and maintenance 24-Nov-2025
Summary: We will not investigate Mr B’s complaint that his property has been damaged due to the Council’s failure to maintain highway drains. This is because it is reasonable for Mr B to pursue his claim at court.
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London Borough of Brent (25 001 408)
Statement Closed after initial enquiries Highway repair and maintenance 21-Nov-2025
Summary: We will not investigate this complaint about highway repair and maintenance because it is reasonable to expect Miss Y to approach the courts who are better placed to consider the complaint.