Highway repair and maintenance


Recent statements in this category are shown below:

  • Northumberland County Council (23 009 099)

    Statement Not upheld Highway repair and maintenance 12-Feb-2024

    Summary: Mr X complains the Council was at fault in the way it considered a proposed parking scheme to install double yellow lines near to his property causing distress and financial impact on to his business. We have found no evidence of fault in the way the Council considered these matters. So, we have completed our investigation.

  • Luton Borough Council (23 014 737)

    Statement Closed after initial enquiries Highway repair and maintenance 12-Feb-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to award him a £300 time and trouble payment for making a complaint. This is because there is nothing further we would add or recommend to the response the Council has already provided.

  • Birmingham City Council (23 014 948)

    Statement Closed after initial enquiries Highway repair and maintenance 11-Feb-2024

    Summary: We will not investigate this complaint about the Council’s delay in repairing a faulty streetlight. There is insufficient evidence of any significant personal injustice which would warrant an investigation.

  • Suffolk County Council (23 015 669)

    Statement Closed after initial enquiries Highway repair and maintenance 07-Feb-2024

    Summary: We will not investigate this complaint about highways maintenance because any injustice is not significant enough to justify our involvement and there is not enough evidence of fault to justify investigating.

  • West Sussex County Council (23 016 933)

    Statement Closed after initial enquiries Highway repair and maintenance 07-Feb-2024

    Summary: We will not investigate this complaint about pothole damage as it is reasonable to expect the complainant to resort to court action for the compensation he seeks.

  • West Sussex County Council (23 017 542)

    Statement Closed after initial enquiries Highway repair and maintenance 07-Feb-2024

    Summary: We will not investigate Mr B’s complaint that his car was damaged due to the Council’s failure to maintain the highway. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

  • Isle of Wight Council (23 017 406)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Feb-2024

    Summary: We will not investigate Mr B’s complaint about the Council not maintaining the road where he lives. This is because it is reasonable for Mr B to apply for an order from the court which requires the Council to repair the road.

  • Lincolnshire County Council (23 015 113)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Feb-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s failure to repair a pothole outside his property. This is because it would be reasonable for Mr X to take the matter to court.

  • Dorset Council (23 015 492)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Feb-2024

    Summary: We will not investigate this complaint about highway maintenance because the courts and insurers are better placed to consider the complaint.

  • London Borough of Tower Hamlets (23 016 129)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Feb-2024

    Summary: We will not investigate this complaint about a personal injury as it is reasonable to expect Mrs X to resort to court action for the compensation she seeks.

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