Highway adoption


Recent statements in this category are shown below:

  • Plymouth City Council (23 003 430)

    Statement Upheld Highway adoption 12-Jan-2024

    Summary: Mr X complained the Council decided with insufficient and incorrect information that the forecourt of his premises is highway maintainable at public expense; improperly installed bollards around the area and corrected other similar issues on the street but not his property. We find the Council was at fault for not initially disclosing some information to Mr X. This meant Mr X was not aware of the status of the forecourt before he purchased the premises. The Council has now updated its processes and removed one of the bollards. The agreed to apologise.

  • London Borough of Harrow (23 000 689)

    Statement Closed after initial enquiries Highway adoption 26-Sep-2023

    Summary: We will not investigate this complaint about the Council’s failure to clear a private access drive to garages. There is insufficient evidence of fault which would warrant an investigation.

  • Lancashire County Council (23 005 388)

    Statement Closed after initial enquiries Highway adoption 13-Aug-2023

    Summary: We will not investigate this complaint about the ownership of land on which Mr X tripped and injured himself. This is because the complaint falls outside our jurisdiction as Mr X has appeal rights to the courts if he believes the Council is liable for his injury and the footway on which he fell.

  • Durham County Council (23 005 383)

    Statement Closed after initial enquiries Highway adoption 09-Aug-2023

    Summary: We will not investigate this complaint about the Council’s refusal to adopt the private street where Mr X lives. There is insufficient evidence of fault which would warrant an investigation.

  • London Borough of Havering (23 004 782)

    Statement Closed after initial enquiries Highway adoption 30-Jul-2023

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s request for double yellow lines to be installed outside his property. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.

  • London Borough of Redbridge (23 003 188)

    Statement Closed after initial enquiries Highway adoption 05-Jul-2023

    Summary: We will not investigate this complaint about the Council’s decision to remove a section of yellow line on the road close to the complainant’s home. There is not enough evidence of fault in the process the Council followed before deciding to remove the yellow line.

  • London Borough of Hillingdon (23 002 250)

    Statement Closed after initial enquiries Highway adoption 11-Jun-2023

    Summary: We will not investigate this complaint about the Council’s decision to remove the surface of a dropped kerb which was laid by a private contractor paid for by the complainant. There is inadequate evidence of fault in the Council’s actions. The Council has apologised for delays in responding to the complainant’s enquiries which I consider to be an appropriate remedy to this part of the complaint.

  • Norfolk County Council (21 010 331)

    Statement Not upheld Highway adoption 01-Jun-2023

    Summary: Dr X complained about the Council’s refusal to change the status of the lane where he lives and include it in the list of streets. The Council was not at fault because it considered the evidence provided by Dr X and explained why the lane is a public footpath with private rights of way.

  • London Borough of Havering (22 008 301)

    Statement Not upheld Highway adoption 25-May-2023

    Summary: Mr K complains the Council unlawfully introduced double yellow parking controls on a private road where he lives without carrying out a consultation. He also says the Council ignored a petition signed by 800 against these proposals in 2018 which was signed by local residents. We found the Council could propose the parking scheme because the road was public highway which it lawfully adopted. It undertook a measured consultation which was supported by the Council advertising the parking scheme locally. The Council did not receive any responses to the consultation and so it completed the parking controls under the proposed scheme. We have not identified any fault by the Council and the complaint is not upheld.

  • City of York Council (22 015 819)

    Statement Closed after initial enquiries Highway adoption 17-Mar-2023

    Summary: We will not investigate this complaint that the Council wrongly considered that a road it adopted in 2021 previously had full highway rights and therefore can be used by motorised vehicles. This is because further investigation would not reach a meaningful outcome.

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