Recent statements in this category are shown below:
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Lancashire County Council (26 012 541)
Statement Closed after initial enquiries Highway adoption 04-Aug-2026
Summary: We will not investigate this complaint about a highway adoption matter. The complaint is late, and it was reasonable to expect Mr X to complain to us sooner.
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Derbyshire County Council (26 011 783)
Statement Closed after initial enquiries Highway adoption 02-Aug-2026
Summary: We will not investigate this complaint about highway adoption limits. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.
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Wakefield Metropolitan District Council (26 011 839)
Statement Closed after initial enquiries Highway adoption 01-Aug-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to adopt highway roads and infrastructure on an estate following the insolvency of the developer. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Tameside Metropolitan Borough Council (25 031 263)
Statement Closed after initial enquiries Highway adoption 20-Jul-2026
Summary: We will not investigate this complaint about the Council’s refusal to adopt the road outside Mr X’s house. This is because we cannot achieve the outcome Mr X wants and the court is best placed to consider these matters.
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West Sussex County Council (25 031 376)
Statement Closed after initial enquiries Highway adoption 16-Jul-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X’s application for a vehicle crossover. This is because there is not enough evidence of fault to justify investigating.
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Bracknell Forest Council (25 031 340)
Statement Closed after initial enquiries Highway adoption 15-Jul-2026
Summary: We will not investigate Mr X’s complaint about how the Council responded to his reports of cars blocking dropped kerbs on public pathways. There is not enough evidence of fault in the way the Council considered and responded to his concerns. There is also not enough injustice to Mr X to warrant further investigation.
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South Gloucestershire Council (25 028 075)
Statement Closed after initial enquiries Highway adoption 14-Jul-2026
Summary: We will not investigate this complaint about the Council not agreeing to approve Mr X’s application for a dropped kerb. This is because the complaint is late and there are no good reasons for this.
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Hertfordshire County Council (25 021 920)
Statement Closed after initial enquiries Highway adoption 23-Jun-2026
Summary: We will not investigate this complaint about the Council’s delay in ensuring completion of highway works. This is because any injustice is not significant enough to justify our involvement.
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Oxfordshire County Council (25 015 872)
Statement Not upheld Highway adoption 16-Jun-2026
Summary: We have discontinued our investigation of this complaint, about the fact the Council did not secure payment of a bond from a developer. This is because it would be more appropriate for the complainant to take the matter to court, and investigation by us will not provide a meaningful outcome.
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Derbyshire County Council (25 028 479)
Statement Closed after initial enquiries Highway adoption 10-Jun-2026
Summary: We will not investigate Miss Y’s complaint about the Council’s refusal to adopt a private road. There is not enough evidence of fault by the Council or significant personal injustice to Miss Y to justify investigating.