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  • London Borough of Harrow (25 000 027)

    Statement Closed after initial enquiries Transport 22-Jun-2025

    Summary: We will not investigate Mrs X’s complaint that the Council refused her application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.

  • Lancashire County Council (25 000 264)

    Statement Closed after initial enquiries Other 22-Jun-2025

    Summary: We will not investigate this complaint about information about children changing for PE in primary schools being passed on by the Council. What happens is an internal matter for schools to decide and we are legally prevented from investigating their decisions. The wider issue of what information about this matter is passed on to schools in general is unlikely to create sufficient separable injustice to Miss X or her child to warrant investigation.

  • South Kesteven District Council (25 000 480)

    Statement Closed after initial enquiries Trees 22-Jun-2025

    Summary: We will not investigate this complaint about the way the council processed an application to cut down protected trees. The complainant has appealed to the Planning Inspectorate; therefore the complaint is outside our jurisdiction. Also, I consider it is not a good use of our resources to consider a complaint about the Council’s communications when we are not investigating the substantive issue.

  • North Northamptonshire Council (25 000 650)

    Statement Closed after initial enquiries Child protection 22-Jun-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s decision not to consider her complaint about a social worker whilst there are ongoing family court proceedings. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • Buckinghamshire Council (25 000 716)

    Statement Closed after initial enquiries Council tax 22-Jun-2025

    Summary: We will not investigate this complaint about a late council tax bill. This is because there is insufficient evidence of injustice.

  • Newcastle upon Tyne City Council (25 000 826)

    Statement Closed after initial enquiries Trees 22-Jun-2025

    Summary: We will not investigate this complaint about the Council’s actions when removing vegetation from the complainant’s garden in 2023. This is because the complaint has been made late and there are no good reasons in the delay.

  • Devon County Council (25 000 937)

    Statement Closed after initial enquiries Special educational needs 22-Jun-2025

    Summary: We will not investigate Mrs X’s complaint about the education provision in place for her child. This is because she used her right of appeal to the SEND Tribunal and because part of her complaint is made late.

  • Herefordshire Council (24 022 064)

    Statement Closed after initial enquiries Antisocial behaviour 22-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his complaint about noise disturbance. There is insufficient evidence of fault in its statutory nuisance decision. The Council has offered Mr X a suitable remedy for delay and poor communication. An investigation would not lead to a different outcome.

  • Birmingham City Council (24 022 196)

    Statement Closed after initial enquiries Allocations 22-Jun-2025

    Summary: We will not investigate Mr X’s complaint the Council did not accept his housing register application. There is not enough evidence of fault to justify our involvement.

  • Norfolk County Council (24 022 234)

    Statement Upheld Other 22-Jun-2025

    Summary: We will not investigate this complaint about the Council’s support to Mrs X in relation to a child. The Council has agreed to take steps to remedy any injustice to Mrs X and there are no wider public interest issues to justify investigating further.

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