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  • South Oxfordshire District Council (24 022 093)

    Statement Closed after initial enquiries Planning applications 08-Jul-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because planning permission has not been granted. Therefore it is not yet possible to determine if the complainant has suffered any significant injustice because of the alleged fault.

  • Durham County Council (24 022 124)

    Statement Closed after initial enquiries Assessment and care plan 08-Jul-2025

    Summary: We will not investigate Ms X’s complaint the Council has refused to assess her adult social care needs. There is not enough evidence of fault to justify our involvement.

  • Calderdale Metropolitan Borough Council (24 022 964)

    Statement Closed after initial enquiries Other 08-Jul-2025

    Summary: Mrs X complained about the care provided to her daughter Miss Y when she had a mental health crisis. The events occurred in 2022. We will not investigate the complaint because it is out of time.

  • Beechwood Medical Centre (24 022 964a)

    Statement Closed after initial enquiries Autism 08-Jul-2025

    Summary: Mrs X complained about the care provided to her daughter Miss Y when she had a mental health crisis. The events occurred in 2022. We will not investigate the complaint because it is out of time.

  • NHS West Yorkshire ICB - Calderdale (24 022 964b)

    Statement Closed after initial enquiries Autism 08-Jul-2025

    Summary: Mrs X complained about the care provided to her daughter Miss Y when she had a mental health crisis. The events occurred in 2022. We will not investigate the complaint because it is out of time.

  • South West Yorkshire Partnership NHS Foundation Trust (24 022 964c)

    Statement Closed after initial enquiries Autism 08-Jul-2025

    Summary: Mrs X complained about the care provided to her daughter Miss Y when she had a mental health crisis. The events occurred in 2022. We will not investigate the complaint because it is out of time.

  • Cheshire East Council (24 023 073)

    Statement Closed after initial enquiries Assessment and care plan 08-Jul-2025

    Summary: We will not investigate this complaint about adult social care. There is no worthwhile outcome from an Ombudsman investigation as the court of protection has decided the care and living arrangements. Any failures in communication do not cause a significant enough injustice to justify our involvement.

  • Birmingham City Council (25 000 460)

    Statement Closed after initial enquiries School transport 08-Jul-2025

    Summary: We will not investigate this complaint about charges for post-16 school transport. This is because there is not enough evidence of fault by the Council.

  • Hampshire County Council (25 000 469)

    Statement Closed after initial enquiries Traffic management 08-Jul-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision not to put in highway safety measures near his property, and how it dealt with his complaint. There is not enough evidence of fault in the Council’s highways decision-making process to warrant an investigation. We do not investigate councils’ complaint‑handling where we are not investigating the core issues giving rise to the complaint.

  • North Yorkshire Council (25 000 585)

    Statement Closed after initial enquiries Child protection 08-Jul-2025

    Summary: We will not investigate this complaint about alleged failures the Council in dealing with Miss X when undertaking child protection work. Investigation would be unlikely to lead to any worthwhile outcome as there is not enough evidence of fault by the Council to warrant our further involvement. The Information Commissioner is also better placed than us to consider alleged data protection issues.

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