Decision search
Your search has 54735 results
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London Borough of Lambeth (25 001 931)
Statement Closed after initial enquiries Allocations 18-Aug-2025
Summary: We will not investigate this complaint about the Council’s assessment of his housing application. He says he should be awarded a higher banding priority because he is overcrowded. This is because there is insufficient evidence of fault which would warrant an investigation.
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Harlow District Council (25 001 992)
Statement Closed after initial enquiries Homelessness 18-Aug-2025
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his homelessness application as there is insufficient evidence of fault to justify an investigation.
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Sandwell Metropolitan Borough Council (25 002 045)
Statement Closed after initial enquiries Safeguarding 18-Aug-2025
Summary: We will not investigate this complaint about failure to respond to adult social care concerns through its safeguarding process. Although this caused frustration and upset, it is not significant injustice to justify an Ombudsman investigation. The Council responded to concerns through its complaint process, and regularly reviews the care package.
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Staffordshire County Council (25 002 137)
Statement Closed after initial enquiries Charging 18-Aug-2025
Summary: We will not investigate this complaint about the Council’s financial assessment for residential care. This is because there is not enough evidence of fault in the Council’s decision-making. Any delay or lack of clarity did not cause significant enough injustice to justify an investigation.
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Statement Closed after initial enquiries Antisocial behaviour 18-Aug-2025
Summary: We cannot investigate complaints about court action or the police so we cannot consider Mr X’s complaint about the issue of a warrant. We do not investigate complaints handling unless we are also investigating the underlying complaint. The Information Commissioner’s Office is better placed to consider complaints about subject access requests.
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Colchester City Council (25 002 806)
Statement Closed after initial enquiries Parking and other penalties 18-Aug-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because these matters have an alternative legal remedy, and it is reasonable to expect Mr X to use this alternative remedy. .
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London Borough of Sutton (25 003 191)
Statement Closed after initial enquiries Alternative provision 18-Aug-2025
Summary: We cannot investigate this complaint that the Council’s failure to properly address the complainant’s child’s special educational needs denied her access to educational and special educational provision. Miss X used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and this means the law prevents the Ombudsman from considering the key matters.
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London Borough of Tower Hamlets (25 003 267)
Statement Upheld Parking and other penalties 18-Aug-2025
Summary: We will not investigate this complaint about the Council pursuing recovery action for an unpaid penalty charge notice when the complainant had a ‘breathing space’ agreement in place. The Council proposed satisfactory action to address the complaint, in accordance with the complainant’s desired outcome.
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Tendring District Council (25 003 692)
Statement Closed after initial enquiries Leisure and culture 18-Aug-2025
Summary: We will not investigate this complaint about how the Council administered a grant. There is not enough evidence of fault to justify our involvement.
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South Norfolk District Council (25 003 777)
Statement Closed after initial enquiries Councillor conduct and standards 18-Aug-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.