Decision search
Your search has 54735 results
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Tameside Metropolitan Borough Council (25 006 691)
Statement Closed after initial enquiries Special educational needs 18-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to name a school Mrs X does not consider can meet her child’s needs in their Education, Health and Care (EHC) plan. This is because she has used her right of appeal to the tribunal.
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Surrey County Council (25 006 736)
Statement Closed after initial enquiries Child protection 18-Aug-2025
Summary: We will not investigate Mr X’s complaint about the actions of the Council in relation to his child being removed from his care by the child’s mother in 2020. This is because the complaint is late.
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Cheshire East Council (25 006 844)
Statement Closed after initial enquiries Refuse and recycling 18-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in replacing her bin. This is because the Council apologised for the delay and an investigation is unlikely to achieve any additional outcome. We will not investigate Mrs X’s complaint about the Council’s poor communication because the claimed injustice is not significant enough to warrant our involvement.
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London Borough of Hounslow (25 007 171)
Statement Closed after initial enquiries Parking and other penalties 18-Aug-2025
Summary: We cannot investigate Mr X’s complaint about a Penalty Charge Notice that was issued by the Council. This is because Mr X has already appealed to a tribunal.
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London Borough of Barnet (25 007 264)
Statement Closed after initial enquiries Council tax 18-Aug-2025
Summary: We will not investigate this complaint about Council tax because there is insufficient evidence of fault by the Council. There is also a right of appeal to a Valuation Tribunal.
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Shropshire Council (25 007 539)
Statement Closed after initial enquiries Council tax 18-Aug-2025
Summary: We will not investigate Mr X’s complaint the Council pursued him for overdue council tax and not another person who is jointly liable. This is because Mr X has the right of appeal to the Valuations Tribunal and because there is insufficient evidence of fault.
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Lincolnshire County Council (25 002 418)
Statement Closed after initial enquiries Domiciliary care 18-Aug-2025
Summary: We will not investigate this complaint about the care provided to Ms Z up to the end of 2022. The complaint is late and I can see no good reason to exercise my discretion and investigate now.
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South Kesteven District Council (24 010 719)
Report Upheld Homelessness 18-Aug-2025
Summary: Mr X complained about the lack of support and accommodation the Council provided after he became homeless in 2024. He says this caused him significant stress while he was street homeless and made his health conditions worse.
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North Northamptonshire Council (24 014 467)
Statement Closed after initial enquiries Antisocial behaviour 18-Aug-2025
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s handling of anti-social behaviour and noise complaints. It is too late for us to investigate some of the period complained of. There is not enough evidence of fault in the Council’s handling to justify us investigating the remaining period. We also cannot achieve the outcome the complainants want.
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London Borough of Enfield (24 015 713)
Statement Upheld Enforcement 18-Aug-2025
Summary: Miss X complained the Council failed to properly investigate her complaints about breaches of planning conditions near her home. The Council accepted it had not properly investigated Miss X’s concerns or communicated with her. The Council then failed to carry out further action it said it would. These failures caused Miss X avoidable frustration, time and trouble, and some additional cost. The Council agreed to properly investigate Miss X’s concerns, apologise and pay her a financial remedy.