London Borough of Southwark (25 011 950)

Statement Upheld Planning applications 12-May-2026

Summary: Ms X complained the Council did not follow the correct procedure when granting planning permission. We found the Council at fault for how it considered Ms X’s objections, as the officer’s report was too brief and her supporting photos were not included. This caused Ms X frustration and uncertainty. The Council has proposed actions to remedy this, which we consider proportionate.

Hertsmere Borough Council (25 016 980)

Statement Closed after initial enquiries Planning applications 12-May-2026

Summary: We will not investigate this complaint about the Council granting planning permission for a garden structure near the complainant’s home. There is insufficient evidence that fault has affected the planning application outcome.

Stafford Borough Council (25 020 860)

Statement Closed after initial enquiries Planning applications 12-May-2026

Summary: We will not investigate this complaint about the Council’s communication of information during the consideration of an outline planning application. There is not enough evidence of personal injustice to Mr X to warrant investigation.

Rochdale Metropolitan Borough Council (25 021 558)

Statement Closed after initial enquiries Planning applications 12-May-2026

Summary: We will not investigate Mr X’s complaint about how the Council considered his planning application. It would have been reasonable to expect Mr X to have used his right of appeal to the Planning Inspector.

Walsall Metropolitan Borough Council (25 029 517)

Statement Closed after initial enquiries Planning applications 12-May-2026

Summary: We will not investigate this complaint about a planning application and possible breaches of planning control. This is because part of the complaint is late and there are no good reasons to exercise discretion to investigate it now. There is also not enough evidence of fault to justify investigating. It is not yet possible to say if Mr X has suffered significant injustice because of any fault with the Council’s ongoing enforcement investigation.

Stroud District Council (25 014 557)

Statement Closed after initial enquiries Planning applications 11-May-2026

Summary: We will not investigate this complaint about the Council’s handling of reports of alleged breaches of planning control. This is because there is not enough evidence the Council is at fault to justify an investigation.

Test Valley Borough Council (25 015 646)

Statement Closed after initial enquiries Planning applications 10-May-2026

Summary: We will not investigate this complaint about how the Council considered reports of breaches of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.

Luton Borough Council (25 019 947)

Statement Closed after initial enquiries Planning applications 10-May-2026

Summary: We will not investigate this complaint about an administrative failure in the planning application process. We do not consider the applicant suffered a significant personal justify because of any administrative fault to warrant our involvement.

London Borough of Wandsworth (25 020 295)

Statement Closed after initial enquiries Planning applications 10-May-2026

Summary: We will not investigate Mrs X’s complaint about how the Council dealt with and decided a planning application for the development of a neighbouring property. There is not enough evidence of fault, nor sufficient significant personal injustice stemming from the matters complained of, to warrant us investigating. We also cannot achieve the outcome Mrs X seeks from her complaint.

Dorset Council (25 020 602)

Statement Closed after initial enquiries Planning applications 07-May-2026

Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. We have not seen enough evidence of fault in the Council’s actions. Nor do we consider the complainant has suffered a significant personal injustice which warrants an investigation.