Recent statements in this category are shown below:
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Stockport Metropolitan Borough Council (25 012 576)
Statement Closed after initial enquiries Planning applications 03-Mar-2026
Summary: We will not investigate this complaint about the way the Council decided to buy a property and process an application for its change of use to a children’s home. We have not seen enough evidence of fault in the Council’s actions. Also we cannot achieve the outcome the complainant is seeking.
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Bristol City Council (25 008 617)
Statement Closed after initial enquiries Planning applications 03-Mar-2026
Summary: We will not investigate this complaint about the way the Council considered a planning application to extend one of its own properties. We have not seen enough evidence of fault to justify an investigation.
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Bedford Borough Council (25 015 493)
Statement Closed after initial enquiries Planning applications 03-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with an application to discharge a planning condition. This is because there is not enough evidence of fault or significant injustice to justify investigating.
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Three Rivers District Council (25 015 756)
Statement Closed after initial enquiries Planning applications 03-Mar-2026
Summary: We will not investigate this complaint about the Council’s decisions about planning applications and applications to cut and remove protected trees. This is because part of the complaint is late. It is unlikely that we would find fault with the remaining issues complained about.
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Folkestone & Hythe District Council (25 015 479)
Statement Closed after initial enquiries Planning applications 02-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s officers’ and its planning committee’s handling of an application for a development near her home, and how officers dealt with her complaint. There is not enough evidence of fault in the planning processes, nor sufficient significant personal injustice to Ms X caused by the matters complained of, to warrant investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.
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London Borough of Enfield (24 012 244)
Statement Upheld Planning applications 27-Feb-2026
Summary: Mr X complained the Council failed to take enforcement action when a neighbouring property was extended and turned into a hotel without planning permission. This caused loss of amenity and distress. There was fault causing injustice when the Council failed to review the enforcement case and contact Mr X when it refused planning permission in April 2024, and when it delayed responding to Mr X’s stage two complaint. The Council agreed to apologise and make a symbolic payment to Mr X to remedy the injustice.
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Epping Forest District Council (25 015 528)
Statement Closed after initial enquiries Planning applications 27-Feb-2026
Summary: We will not investigate this complaint that the Council did not properly take into account the impact on Ms X’s property when deciding on planning applications. This is because it is unlikely that we would find fault.
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Cheshire East Council (25 015 270)
Statement Closed after initial enquiries Planning applications 26-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s officers’ and its planning committee’s handling of an application for a development near his home, and how officers dealt with his complaint. There is not enough evidence of fault in the planning processes, nor sufficient significant personal injustice to Mr X caused by the matters complained of, to warrant an investigation. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.
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Sefton Metropolitan Borough Council (25 015 244)
Statement Closed after initial enquiries Planning applications 25-Feb-2026
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to accept a fresh planning application relating to a matter where she has previously appealed to the Planning Inspector. Notwithstanding her previous appeal to the Planning Inspector, only a court could decide if the Council’s interpretation of the law is correct regarding her fresh planning application and the previous appeal. It would therefore be reasonable for Miss X to go to court.
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West Suffolk Council (25 016 034)
Statement Closed after initial enquiries Planning applications 25-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s actions in respect of the validity of the grounds on which it refused two planning applications. Regardless of whether the reasons used by the Council in doing so may contradict a court judgement about a related matter, there is a right of appeal to the Planning Inspector against the refusals of planning permission it would be reasonable to use.