Torbay Council (25 031 358)

Statement Closed after initial enquiries Planning applications 15-Sep-2026

Summary: We will not investigate this complaint about planning permission to remove a need for a privacy screen because there is insufficient evidence of fault by the Council to warrant investigation.

Tandridge District Council (25 028 143)

Statement Closed after initial enquiries Planning applications 14-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning application for an extension next to the complainant’s home. There is insufficient evidence of fault in the way the application was determined.

Rother District Council (25 028 866)

Statement Closed after initial enquiries Planning applications 14-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of the complainant’s planning applications. There is insufficient evidence of fault by the Council, and it is reasonable to expect the complainant to have used her right of appeal to the Planning Inspector.

London Borough of Hackney (25 013 773)

Statement Upheld Planning applications 10-Sep-2026

Summary: Mr X complained on behalf of Mr Z. He complained about how the Council dealt with a planning application for a plot of land. Mr X said Mr Z paid for assessments and professional services he did not need because the Council was not progressing the application. There was fault in the way the Council delayed making its decision on the planning application and its complaint handling was poor. This frustrated Mr Z, caused him uncertainty and raised his expectations. The Council agreed to apologise.

London Borough of Barnet (25 022 136)

Statement Closed after initial enquiries Planning applications 09-Sep-2026

Summary: We cannot investigate this complaint about the Council’s assessment of the complainant’s planning applications and the building works he carried out. It is reasonable to expect the complainant to have contacted us sooner, the complainant has already used his right of appeal to the Planning Inspector against refused applications and an earlier enforcement notice, and it is reasonable to expect him to have appealed a second enforcement notice too.

London Borough of Southwark (25 028 090)

Statement Upheld Planning applications 09-Sep-2026

Summary: We will not investigate this complaint about the Council failing to send neighbour notification letters for a planning application. We are satisfied with the action the Council has already taken in response to the complaint.

West Oxfordshire District Council (26 014 846)

Statement Closed after initial enquiries Planning applications 09-Sep-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of a neighbour’s planning application or her concerns about this. There is not enough evidence of fault by the Council to justify our involvement.

Royal Borough of Kingston upon Thames (26 015 234)

Statement Closed after initial enquiries Planning applications 09-Sep-2026

Summary: We will not investigate this complaint about how the Council dealt with planning applications in early 2025. This is because the complaint is made late and there is no good reason to exercise discretion and consider it now.

West Berkshire Council (25 027 100)

Statement Closed after initial enquiries Planning applications 08-Sep-2026

Summary: We will not investigate Mr Y’s complaint about the handling of a planning application because there is insufficient evidence of fault in the Council’s actions to justify our involvement.

Bromsgrove District Council (25 027 422)

Statement Closed after initial enquiries Planning applications 08-Sep-2026

Summary: We will not investigate this complaint about planning permission because there is insufficient evidence of fault by the Council.