Wiltshire Council (24 023 382)

Statement Upheld Other 25-Nov-2025

Summary: Mr X complained the Council failed to properly notify him of a planning application on a neighbouring property which prevented him from making objections, and subsequently wrongly approved two planning applications which has had significant negative impacts on his wellbeing, his farm and its visitors, the greenbelt and the wider environment. We find the Council at fault for not putting up a site notice to publicise the application, which caused no injustice, and no fault with the Council’s decisions to approve the applications.

Buckinghamshire Council (25 007 811)

Statement Closed after initial enquiries Other 21-Nov-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because part of the complaint is late. It is also unlikely we would find fault.

Reading Borough Council (25 009 632)

Statement Closed after initial enquiries Other 19-Nov-2025

Summary: We cannot investigate Mrs X’s complaint about the Council’s decision to approve a planning application. This is because her complaint is late and I have found no good reason why she could not have come to us sooner.

London Borough of Lewisham (25 010 590)

Statement Closed after initial enquiries Other 13-Nov-2025

Summary: We will not investigate this complaint about the Council’s handling of a prior approval application for a larger home extension. It is reasonable to expect the complainant to have used his right of appeal to the Planning Inspector, and there is insufficient evidence of fault by the Council.

Chesterfield Borough Council (25 010 758)

Statement Closed after initial enquiries Other 11-Nov-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice.

Cornwall Council (25 008 019)

Statement Closed after initial enquiries Other 30-Oct-2025

Summary: We will not investigate Mrs X’s complaint about the Council deciding not to take enforcement action. This is because there is not enough evidence of fault.

London Borough of Tower Hamlets (24 008 161)

Statement Upheld Other 28-Oct-2025

Summary: Mr X complained the Council failed to properly allocate address numbering to a development and about how it dealt with his complaint. We have found delay and poor complaint handling causing Mr X frustration and uncertainty. The Council agreed to apologise and make a symbolic payment to Mr X and take action to resolve the issue and avoid a recurrence.

Bassetlaw District Council (25 004 666)

Statement Closed after initial enquiries Other 28-Oct-2025

Summary: We will not investigate this complaint about a failure to take planning enforcement action on a site next to the complainant’s home. There is not enough evidence of fault in the Council’s actions.

Walsall Metropolitan Borough Council (25 007 949)

Statement Closed after initial enquiries Other 23-Oct-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.

London Borough of Redbridge (25 007 521)

Statement Closed after initial enquiries Other 21-Oct-2025

Summary: We will not investigate Ms X’s complaint about the Council decision that cycle storage where she lives does not breach planning control. We have not seen enough evidence of fault in the way the Council came to its decision.