Cheshire East Council (25 019 295)

Statement Closed after initial enquiries Other 27-Apr-2026

Summary: We will not investigate this complaint about how the Council handled planning applications and concerns about water pollution in Mr X’s area. Part of the complaint is not an administrative function of this Council, we do not have the power to investigate matters decided by the Planning Inspectorate, and parts of the complaint have not caused a significant personal injustice to the complainant.

Buckinghamshire Council (25 017 754)

Statement Closed after initial enquiries Other 26-Apr-2026

Summary: We will not investigate this complaint about Heritage Listing. This is because there is not enough evidence of fault to warrant our involvement.

North Yorkshire Council (25 008 536)

Statement Upheld Other 23-Apr-2026

Summary: Mr X complained about the Community Infrastructure Levy the Council charged his client. We found fault by the Council due to delay in issuing a Liability Notice which caused avoidable frustration and uncertainty to Mr X’s client. We consider an apology and symbolic payment provides a suitable remedy.

Guildford Borough Council (25 001 607)

Statement Not upheld Other 22-Apr-2026

Summary: Mr X complained the Council wrongly assumed his neighbours proposed extension would not harm his privacy when granting planning permission. We find no fault in the Council’s decision making.

City of Wolverhampton Council (25 003 879)

Statement Not upheld Other 16-Apr-2026

Summary: Mr X complained the Council failed to properly investigate his reports of flooding to his property caused by a neighbouring development. Mr X said the Council accepted a developer’s word they complied with planning permission without independent verification. Mr X’s property was damaged, and the situation caused distress and financial strain. There was no fault in the Council’s decision-making.

Watford Borough Council (25 018 274)

Statement Closed after initial enquiries Other 14-Apr-2026

Summary: We will not investigate this complaint about the Council’s refusal to register Mr X’s complaint about a planning matter. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

North West Leicestershire District Council (25 013 257)

Statement Closed after initial enquiries Other 13-Apr-2026

Summary: We will not investigate this complaint about how the Council dealt with a report of a breach of planning control. This is because the complaint is late and there is not enough evidence of fault to justify investigating.

Rushcliffe Borough Council (25 018 548)

Statement Closed after initial enquiries Other 13-Apr-2026

Summary: We cannot investigate this complaint about the way the Council consulted on a proposed supplementary planning document. The complaint is made by a parish council, and the law prevents us from investigating complaints from public bodies like this.

London Borough of Brent (25 019 175)

Statement Closed after initial enquiries Other 12-Apr-2026

Summary: We will not investigate this complaint about planning enforcement action the Council took. This is mainly because it is reasonable for Mrs X to take court action.

Hertfordshire County Council (25 018 397)

Statement Closed after initial enquiries Other 08-Apr-2026

Summary: We will not investigate this complaint about the Council’s defence of a planning appeal hearing. We cannot investigate matters which have been considered by Planning Inspectors or the Secretary of State. Also it is reasonable to expect Mr X to complain to the Information Commissioner if he believes the Council is withholding information which should be available to the public.