London Borough of Camden (25 004 333)

Statement Closed after initial enquiries Other 23-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council’s position relating to the lawfulness of a vehicle crossover. There is insufficient evidence of fault and it is unlikely an investigation would reach a different outcome.

Teignbridge District Council (24 020 107)

Statement Not upheld Other 21-Sep-2025

Summary: Ms F complained the Council misinformed her about her father’s Community Infrastructure Levy relief application and failed to properly communicate and apply her requested reasonable adjustments. She said as a result she experienced unnecessary distress and had financial costs. We found no fault by the Council. It reached decisions in line with the relevant regulations and had regard to her reasonable adjustments when it became aware of her request.

North Northamptonshire Council (25 003 753)

Statement Closed after initial enquiries Other 18-Sep-2025

Summary: We will not investigate this complaint about the actions of the Council’s planning officers. This is because it is unlikely we could add to the Council’s response or achieve anything more for the complainant.

London Borough of Hillingdon (25 004 767)

Statement Closed after initial enquiries Other 18-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council misleading him into making a planning application it will not support. We have not seen enough evidence of fault in the Council’s actions. Also, we will not investigate his complaint about delay and failure to provide information. It is reasonable to expect Mr X to complain to the Information Commissioner’s Officer on this point.

Chelmsford City Council (25 005 217)

Statement Closed after initial enquiries Other 11-Sep-2025

Summary: We will not investigate this complaint about the way the Council considered a planning application for the house next to Ms X’s home and about the way it dealt with her complaint. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Northumberland County Council (25 007 339)

Statement Closed after initial enquiries Other 08-Sep-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.

Teignbridge District Council (25 004 153)

Statement Closed after initial enquiries Other 04-Sep-2025

Summary: We will not investigate this complaint about a Council’s actions while developing its Local Plan. We cannot investigate matters affecting all or most of the people in the Council’s area. Also, we do not consider Mr X has suffered a significant personal injustice because of the Council’s actions and we cannot achieve the outcome he is seeking.

Cannock Chase District Council (24 020 188)

Statement Upheld Other 04-Sep-2025

Summary: X complained about the Council’s decision relating to development on land next to a woodland protected by a Tree Preservation Order. We found fault in the way the Council made its decision. The Council will apologise for the injustice caused to X and for it to review its practices and procedures to avoid the same fault happening again.

West Suffolk Council (25 011 043)

Statement Closed after initial enquiries Other 03-Sep-2025

Summary: We cannot investigate this complaint about the Council’s handling of Mr X’s planning application. This is because Mr X has used his right of appeal to challenge its decision not to grant planning permission.

Kingston Upon Hull City Council (25 005 096)

Statement Closed after initial enquiries Other 02-Sep-2025

Summary: We will not investigate this complaint about how the Council handled Mr X’s concerns about the impact of his neighbour’s extension. This is because there is not enough evidence of fault to justify investigating.