Boston Borough Council (25 026 648)

Statement Closed after initial enquiries Other 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about how it made and recorded its decision to reduce public speaking time at its planning committee meetings, and how it handled his complaint. There is insufficient significant personal injustice caused to him by the matters complained of to warrant us investigating. We also cannot achieve the key outcome Mr X wants from his complaint. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.

Dorset Council (25 023 353)

Statement Closed after initial enquiries Other 15-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of planning and enforcement matters related to the removal of a planning condition. It is reasonable to expect the complainants to have contacted us sooner.

Herefordshire Council (25 014 476)

Statement Not upheld Other 11-Jun-2026

Summary: Mr X complained the Council gave incorrect advice about the listed status of his property. He says this caused distress and a significant financial impact. We have ended our investigation as we could not add to the Council’s investigation or achieve a worthwhile outcome.

Babergh District Council (25 024 316)

Statement Closed after initial enquiries Other 11-Jun-2026

Summary: We will not investigate Mr X’s complaint about poor communication because the complaint is late and there is no good reason to investigate now.

Reigate & Banstead Borough Council (25 022 957)

Statement Closed after initial enquiries Other 10-Jun-2026

Summary: We will not investigate this complaint about the refusal of a certificate of lawful development application. There is insufficient evidence of fault in the way the Council handled the application.

Bolton Metropolitan Borough Council (25 019 997)

Statement Closed after initial enquiries Other 09-Jun-2026

Summary: We will not investigate this complaint about the Council’s decisions on whether a children’s home at residential property requires planning permission. There is insufficient evidence of fault in the way the Council has considered the issue.

Cornwall Council (25 011 911)

Statement Closed after initial enquiries Other 07-Jun-2026

Summary: We will not investigate this complaint about fees the Council has charged for planning applications. This is mainly because the complaint is late without good enough reason for us to investigate it now.

South Kesteven District Council (25 021 551)

Statement Closed after initial enquiries Other 02-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning application because it is unlikely an investigation would add to the Council’s response. Mr Y has also not suffered significant personal injustice.

Stratford-on-Avon District Council (25 022 871)

Statement Closed after initial enquiries Other 31-May-2026

Summary: We will not investigate this complaint. We are unlikely to find fault with the Council for declining to decide a planning application and the injustice from a late letter is not significant enough to warrant investigation. The Information Commissioner’s Office is best placed to consider complaints about Freedom of Information.

South Ribble Borough Council (25 021 636)

Statement Closed after initial enquiries Other 27-May-2026

Summary: We will not investigate this complaint about the way the Council approved tenants for properties near Mr X’s home. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.