Recent statements in this category are shown below:
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Dacorum Borough Council (25 008 094)
Statement Closed after initial enquiries Other 12-Oct-2025
Summary: We will not investigate Mr X’s complaint about a planning officer working for the Council entering his home without permission. The remaining injustice is not significant enough to justify investigating.
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London Borough of Harrow (24 021 256)
Statement Not upheld Other 09-Oct-2025
Summary: The Council was not at fault for the way it responded to Miss X’s reports of planning breaches in her block of flats. It took account of the relevant law and its own procedures and acted proportionately to resolve the breaches.
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Bath and North East Somerset Council (25 008 693)
Statement Closed after initial enquiries Other 02-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant had the right to appeal to the Planning Inspector.
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Wigan Metropolitan Borough Council (25 006 288)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control and a retrospective planning application. This is because part of the complaint is late, and the complainant had the right to appeal to the Planning Inspector. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.
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City of Bradford Metropolitan District Council (25 006 530)
Statement Closed after initial enquiries Other 24-Sep-2025
Summary: We will not investigate Ms X’s complaint about a planning application. It is reasonable for Ms X to have used her right of appeal to the Planning Inspector.
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London Borough of Camden (25 004 333)
Statement Closed after initial enquiries Other 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s position relating to the lawfulness of a vehicle crossover. There is insufficient evidence of fault and it is unlikely an investigation would reach a different outcome.
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Teignbridge District Council (24 020 107)
Statement Not upheld Other 21-Sep-2025
Summary: Ms F complained the Council misinformed her about her father’s Community Infrastructure Levy relief application and failed to properly communicate and apply her requested reasonable adjustments. She said as a result she experienced unnecessary distress and had financial costs. We found no fault by the Council. It reached decisions in line with the relevant regulations and had regard to her reasonable adjustments when it became aware of her request.
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North Northamptonshire Council (25 003 753)
Statement Closed after initial enquiries Other 18-Sep-2025
Summary: We will not investigate this complaint about the actions of the Council’s planning officers. This is because it is unlikely we could add to the Council’s response or achieve anything more for the complainant.
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London Borough of Hillingdon (25 004 767)
Statement Closed after initial enquiries Other 18-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council misleading him into making a planning application it will not support. We have not seen enough evidence of fault in the Council’s actions. Also, we will not investigate his complaint about delay and failure to provide information. It is reasonable to expect Mr X to complain to the Information Commissioner’s Officer on this point.
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Chelmsford City Council (25 005 217)
Statement Closed after initial enquiries Other 11-Sep-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application for the house next to Ms X’s home and about the way it dealt with her complaint. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.