Horsham District Council (25 011 602)

Statement Closed after initial enquiries Other 13-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council’s administration of a community infrastructure levy charge. Mr X has had rights of appeal it would be reasonable to use against the Council’s calculation, the deemed commencement date and a surcharge imposed. Any matters of alleged unlawfulness are ones only a court could determine, and it would be reasonable to seek any finding of unlawfulness by going to court.

London Borough of Camden (25 011 658)

Statement Closed after initial enquiries Other 07-Jan-2026

Summary: We will not investigate this complaint about the Council’s failure to consider Ms X’s reports of noise nuisance. The Council has confirmed it has asked its Environmental Health Team to consider the matter. Therefore further investigation will not lead to a different outcome. Also we cannot achieve the outcome Ms X is seeking.

Mid Suffolk District Council (24 020 511)

Statement Upheld Other 05-Jan-2026

Summary: We found fault on Mr Y’s complaint about the Council’s delay posting him a copy of an application form for a Certificate of Lawful Use and Existing Development. It also failed to deal with his initial complaint according to its complaints procedure. The apologies the Council gave him remedied any injustice caused. There was no fault on his remaining complaints.

East Hampshire District Council (25 010 303)

Statement Closed after initial enquiries Other 18-Dec-2025

Summary: We will not investigate this complaint about the way the Council considered and granted a prior approval application. We have not seen enough evidence of fault to justify an investigation. Also, we do not consider Mr X has suffered a significant personal injustice because his neighbour was not told about the application. Finally we cannot require the Council to withdraw its approval or discipline officers.

Northumberland County Council (25 010 897)

Statement Closed after initial enquiries Other 18-Dec-2025

Summary: We will not investigate this complaint about the Council allowing a developer to sell new-build properties to a housing association. This is because there is not enough evidence the Council is at fault.

Somerset Council (25 014 613)

Statement Closed after initial enquiries Other 18-Dec-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector.

Nuneaton & Bedworth Borough Council (25 010 022)

Statement Closed after initial enquiries Other 17-Dec-2025

Summary: We will not investigate this complaint about the way the Council is processing a planning application. This is because further investigation is unlikely to lead to a different outcome.

North Northamptonshire Council (25 010 201)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint that the Council has refused to engage with complainant about finding a viable use for a listed building he owns. There is insufficient evidence of fault in the way the Council has responded to the request for engagement, and we cannot investigate alleged faults which affect all or most people in the Council’s area.

Winchester City Council (25 014 132)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector.

Bassetlaw District Council (25 010 185)

Statement Closed after initial enquiries Other 15-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision to approve planning application for a site behind the complainant’s home, or its decision not to take enforcement action against a breach of planning control. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.