Bassetlaw District Council (25 004 666)

Statement Closed after initial enquiries Other 28-Oct-2025

Summary: We will not investigate this complaint about a failure to take planning enforcement action on a site next to the complainant’s home. There is not enough evidence of fault in the Council’s actions.

London Borough of Tower Hamlets (24 008 161)

Statement Upheld Other 28-Oct-2025

Summary: Mr X complained the Council failed to properly allocate address numbering to a development and about how it dealt with his complaint. We have found delay and poor complaint handling causing Mr X frustration and uncertainty. The Council agreed to apologise and make a symbolic payment to Mr X and take action to resolve the issue and avoid a recurrence.

Walsall Metropolitan Borough Council (25 007 949)

Statement Closed after initial enquiries Other 23-Oct-2025

Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.

London Borough of Redbridge (25 007 521)

Statement Closed after initial enquiries Other 21-Oct-2025

Summary: We will not investigate Ms X’s complaint about the Council decision that cycle storage where she lives does not breach planning control. We have not seen enough evidence of fault in the way the Council came to its decision.

London Borough of Lambeth (24 021 371)

Statement Closed after initial enquiries Other 20-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision that a breach of a section 106 legal agreement has not occurred. We have not seen enough evidence of fault in the way the Council considered the matter.

Liverpool City Council (25 005 405)

Statement Closed after initial enquiries Other 15-Oct-2025

Summary: We will not investigate this complaint about a failure to respond to a complaint about unspent section 106 money and failure to respond to requests for information. We consider it reasonable to complain to the Information Commissioner’s Office. Also, further investigation will not lead to a different outcome.

Dacorum Borough Council (25 008 094)

Statement Closed after initial enquiries Other 12-Oct-2025

Summary: We will not investigate Mr X’s complaint about a planning officer working for the Council entering his home without permission. The remaining injustice is not significant enough to justify investigating.

London Borough of Harrow (24 021 256)

Statement Not upheld Other 09-Oct-2025

Summary: The Council was not at fault for the way it responded to Miss X’s reports of planning breaches in her block of flats. It took account of the relevant law and its own procedures and acted proportionately to resolve the breaches.

Tandridge District Council (25 004 909)

Statement Closed after initial enquiries Other 08-Oct-2025

Summary: We will not investigate this complaint about the Council’s decision that there is no breach of planning control where Mr X lives. It is also not a good use of public resources to investigate complaints about complaints procedures alone.

Bath and North East Somerset Council (25 008 693)

Statement Closed after initial enquiries Other 02-Oct-2025

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant had the right to appeal to the Planning Inspector.