Recent statements in this category are shown below:
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Buckinghamshire Council (25 025 485)
Statement Closed after initial enquiries Other 13-Jul-2026
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with the proposals for a shared cycle and footway near his home, its response to his requests for information and its complaint replies. There is not enough significant personal injustice caused to Mr X or his family by the matters complained of to warrant us investigating. The Information Commissioner’s Officer (ICO) would be the body better placed to consider the Council’s response to Mr X’s information requests. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.
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West Northamptonshire Council (26 009 453)
Statement Closed after initial enquiries Other 13-Jul-2026
Summary: We cannot investigate this complaint about planning and development. This is because the law prevents us from investigating complaints from public bodies.
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Reading Borough Council (25 023 136)
Statement Closed after initial enquiries Other 09-Jul-2026
Summary: We will not investigate this complaint about the way the Council calculated a Community Infrastructure Levy liability. We have not seen enough evidence of fault in the Council’s actions. And we cannot achieve the outcome the complainant is seeking.
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Woking Borough Council (26 001 328)
Statement Closed after initial enquiries Other 08-Jul-2026
Summary: We cannot investigate Mr X’s complaint alleging the Council demolished his access driveway. This is because Mr X has used his legal appeal rights to the Planning Inspector and because the matter has been to court.
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Statement Not upheld Other 06-Jul-2026
Summary: Mrs X complained about the Authority’s handling of her request for her property be considered for residential development. We will not investigate this complaint further. We would be unlikely find evidence of fault in the decision-making process, to recommend a remedy or achieve a meaningful outcome for Mrs X.
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Guildford Borough Council (25 016 698)
Statement Closed after initial enquiries Other 06-Jul-2026
Summary: We will not investigate this complaint about how the Council put a flag on a building without consent or how the Council dealt with the complaint. This is because there is insufficient evidence of significant personal injustice.
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Statement Closed after initial enquiries Other 05-Jul-2026
Summary: We will not investigate this complaint about how the Council dealt with planning matters. This is because the complaint is made late.
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Isle of Wight Council (25 010 712)
Statement Not upheld Other 30-Jun-2026
Summary: Ms X says the Council did not properly manage her planning application resulting in its refusal. She says this delayed building work and impacted her financially. The Council was not at fault.
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Milton Keynes Council (25 023 062)
Statement Closed after initial enquiries Other 30-Jun-2026
Summary: We will not investigate this complaint about the Council’s failure to ensure a developer adheres to the requirements of planning applications. The complaint is late and we have seen no reason why Mr X could not have contacted us much sooner.
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North Lincolnshire Council (25 022 893)
Statement Closed after initial enquiries Other 25-Jun-2026
Summary: We will not investigate this complaint about the Council’s actions on breaches of planning control. Complaints about events which occurred before 2025 are too late and an investigation is unlikely to lead to a different outcome. And we have not seen enough evidence of fault in the way the Council decided not to require a site owner to follow all requirements of an Enforcement Notice.