Isle of Wight Council (25 010 712)

Statement Not upheld Other 30-Jun-2026

Summary: Ms X says the Council did not properly manage her planning application resulting in its refusal. She says this delayed building work and impacted her financially. The Council was not at fault.

Milton Keynes Council (25 023 062)

Statement Closed after initial enquiries Other 30-Jun-2026

Summary: We will not investigate this complaint about the Council’s failure to ensure a developer adheres to the requirements of planning applications. The complaint is late and we have seen no reason why Mr X could not have contacted us much sooner.

North Lincolnshire Council (25 022 893)

Statement Closed after initial enquiries Other 25-Jun-2026

Summary: We will not investigate this complaint about the Council’s actions on breaches of planning control. Complaints about events which occurred before 2025 are too late and an investigation is unlikely to lead to a different outcome. And we have not seen enough evidence of fault in the way the Council decided not to require a site owner to follow all requirements of an Enforcement Notice.

Stevenage Borough Council (25 024 306)

Statement Closed after initial enquiries Other 25-Jun-2026

Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault to justify an investigation. Also, we cannot investigate matters which affect all or most of the people in the Council’s area. And it is reasonable to expect Mr X to complain to the Information Commissioner’s Office about the Council’s responses to his requests for information.

Bolton Metropolitan Borough Council (25 017 946)

Statement Closed after initial enquiries Other 23-Jun-2026

Summary: We will not investigate this complaint about the Council’s failure to ensure that a development close to Mr X’s home complies with planning conditions. Further investigation will not lead to a different outcome and we cannot achieve the outcome Mr X is seeking.

Bournemouth, Christchurch and Poole Council (25 024 837)

Statement Closed after initial enquiries Other 23-Jun-2026

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s decision to list their property on the local heritage list. This is because the complaint is late.

Boston Borough Council (25 026 648)

Statement Closed after initial enquiries Other 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about how it made and recorded its decision to reduce public speaking time at its planning committee meetings, and how it handled his complaint. There is insufficient significant personal injustice caused to him by the matters complained of to warrant us investigating. We also cannot achieve the key outcome Mr X wants from his complaint. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.

Dorset Council (25 023 353)

Statement Closed after initial enquiries Other 15-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of planning and enforcement matters related to the removal of a planning condition. It is reasonable to expect the complainants to have contacted us sooner.

Herefordshire Council (25 014 476)

Statement Not upheld Other 11-Jun-2026

Summary: Mr X complained the Council gave incorrect advice about the listed status of his property. He says this caused distress and a significant financial impact. We have ended our investigation as we could not add to the Council’s investigation or achieve a worthwhile outcome.

Babergh District Council (25 024 316)

Statement Closed after initial enquiries Other 11-Jun-2026

Summary: We will not investigate Mr X’s complaint about poor communication because the complaint is late and there is no good reason to investigate now.