West Berkshire Council (25 025 134)

Statement Closed after initial enquiries Other 27-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take enforcement action against his neighbour’s untidy garden. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

Wychavon District Council (25 024 369)

Statement Closed after initial enquiries Other 22-Jul-2026

Summary: We will not investigate this complaint about the Council’s complaint handling. There is insufficient evidence of fault in the Council’s actions to justify our involvement and Mr Y has not suffered significant personal injustice.

Fenland District Council (25 023 991)

Statement Closed after initial enquiries Other 20-Jul-2026

Summary: We will not investigate this complaint about how the Council manages the decision-making of the Planning Committee. There is insufficient evidence of procedural fault by the Council causing the complainant a significant personal injustice.

London Borough of Barnet (25 014 731)

Statement Not upheld Other 16-Jul-2026

Summary: Ms C complained about the Council’s handling of a planning application and related enforcement action for a development near her home. She said she experienced an impact on her residential amenity and facilities were not available to local residents as required. We have not found fault in the processes the Council followed to reach its views on the enforcement concerns. Nor was it at fault for how it communicated with Ms C or the delays which occurred. In addition, some parts of Ms C’s complaint were late and therefore not investigated.

Buckinghamshire Council (25 025 485)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate Mr X’s complaint about how the Council has dealt with the proposals for a shared cycle and footway near his home, its response to his requests for information and its complaint replies. There is not enough significant personal injustice caused to Mr X or his family by the matters complained of to warrant us investigating. The Information Commissioner’s Officer (ICO) would be the body better placed to consider the Council’s response to Mr X’s information requests. We do not investigate councils’ complaint handling where we are not investigating the core issues giving rise to the complaint.

West Northamptonshire Council (26 009 453)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We cannot investigate this complaint about planning and development. This is because the law prevents us from investigating complaints from public bodies.

Reading Borough Council (25 023 136)

Statement Closed after initial enquiries Other 09-Jul-2026

Summary: We will not investigate this complaint about the way the Council calculated a Community Infrastructure Levy liability. We have not seen enough evidence of fault in the Council’s actions. And we cannot achieve the outcome the complainant is seeking.

Broads Authority (25 013 407)

Statement Not upheld Other 06-Jul-2026

Summary: Mrs X complained about the Authority’s handling of her request for her property be considered for residential development. We will not investigate this complaint further. We would be unlikely find evidence of fault in the decision-making process, to recommend a remedy or achieve a meaningful outcome for Mrs X.

Guildford Borough Council (25 016 698)

Statement Closed after initial enquiries Other 06-Jul-2026

Summary: We will not investigate this complaint about how the Council put a flag on a building without consent or how the Council dealt with the complaint. This is because there is insufficient evidence of significant personal injustice.

Somerset Council (26 008 666)

Statement Closed after initial enquiries Other 05-Jul-2026

Summary: We will not investigate this complaint about how the Council dealt with planning matters. This is because the complaint is made late.