Leeds City Council (25 009 575)

Statement Upheld Enforcement 28-Apr-2026

Summary: Miss X complained about the Council’s delay and poor communication in dealing with her report of a breach of planning control. We found no fault in the Council’s enforcement investigation but it had fallen below acceptable administrative standards in communicating with Miss X. To address the avoidable distress this had caused, the Council agreed to apologise to Miss X and make a symbolic payment. The Council also agreed to review how it communicated with people reporting an alleged breach of planning control.

Royal Borough of Greenwich (25 020 932)

Statement Closed after initial enquiries Enforcement 28-Apr-2026

Summary: We will not investigate this complaint about planning enforcement because there is a right of appeal to a Planning Inspector.

Bristol City Council (25 024 006)

Statement Closed after initial enquiries Enforcement 28-Apr-2026

Summary: We will not investigate this complaint about planning enforcement. This is because there is not enough evidence of fault to warrant our involvement.

North Northamptonshire Council (25 021 121)

Statement Closed after initial enquiries Enforcement 27-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning application and subsequent development. This is because there is not enough evidence of fault to justify an investigation.

Brighton & Hove City Council (25 019 089)

Statement Closed after initial enquiries Enforcement 22-Apr-2026

Summary: We will not investigate this complaint about how the Council dealt with an alleged breach of planning control. Any injustice is not significant enough to justify our involvement.

St Helens Metropolitan Borough Council (25 009 611)

Statement Closed after initial enquiries Enforcement 21-Apr-2026

Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against a breach of planning control. We have not seen enough evidence of fault in the way the Council considered the report of a breach of planning control and in the way it approved a retrospective planning application.

Mid Suffolk District Council (25 022 208)

Statement Closed after initial enquiries Enforcement 20-Apr-2026

Summary: We will not investigate Mr X’s complaint the Council failed to update him when a named point of contact changed. The Council has already apologised to Mr X for its oversight, and we could achieve nothing more by investigating further.

Canterbury City Council (25 014 563)

Statement Closed after initial enquiries Enforcement 20-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of a planning matter at a development near Mr X’s home because it is unlikely an investigation would find fault with the Council’s actions.

Trafford Council (25 019 801)

Statement Closed after initial enquiries Enforcement 20-Apr-2026

Summary: We will not investigate this complaint about the Council’s refusal to take planning enforcement action. There is not enough evidence of fault in its decision-making to warrant our involvement.

Worcester City Council (25 022 306)

Statement Closed after initial enquiries Enforcement 19-Apr-2026

Summary: We will not investigate this complaint about the Council’s decision to take enforcement action in connection with Mrs X’s dormer window. It was reasonable to expect Mrs X to have used her appeal right to the Planning Inspector against the serving of the enforcement notice. And further investigation into Mrs X’s other concerns is unlikely to lead a different outcome or achieve the outcome requested.