London Borough of Lambeth (25 023 106)

Statement Closed after initial enquiries Enforcement 09-Jun-2026

Summary: We will not investigate this complaint about planning enforcement and building control. This is because part of the complaint is late and there are no good reasons to exercise discretion to investigate it now. Also, there is not enough evidence of fault to justify us investigating.

Uttlesford District Council (25 021 918)

Statement Closed after initial enquiries Enforcement 09-Jun-2026

Summary: We will not investigate Mr X’s complaint about enforcement of conditions of a planning permission by the Council. Investigation would be unlikely to find enough personal injustice to Mr X to warrant our further involvement.

Birmingham City Council (25 022 988)

Statement Closed after initial enquiries Enforcement 03-Jun-2026

Summary: We will not investigate this complaint about the Council’s failure to provide information and its poor complaint handling. It is reasonable to expect Ms X to complain to the Information Commissioner's Office if she believes the Council is withholding information. And we do not consider an apology for poor complaint handling to be a worthwhile outcome to an investigation.

Peterborough City Council (25 021 109)

Statement Closed after initial enquiries Enforcement 03-Jun-2026

Summary: We will not investigate this complaint about the Council failing to respond to the complainant’s emails about planning enforcement, and its handling of the subsequent complaint process. The Council has already provided a satisfactory response in relation to the emails, our continued involvement will not change or progress the status of the underlying planning enforcement issues, and it would not be a good use of our resources to pursue the alleged faults in the complaint process in isolation.

Upper Medway Internal Drainage Board (25 020 723)

Statement Closed after initial enquiries Enforcement 03-Jun-2026

Summary: We will not investigate this complaint about the way the Council considered Mr X’s report that a watercourse has been altered and his subsequent complaint. His complaint is late and we have seen no reason why he could not have contacted us much sooner.

East Cambridgeshire District Council (25 020 486)

Statement Closed after initial enquiries Enforcement 02-Jun-2026

Summary: We will not investigate Ms X’s complaint that the Council has failed to take enforcement action against a mobile home. We have not seen enough evidence of fault to justify an investigation.

Somerset Council (25 025 234)

Statement Not upheld Enforcement 01-Jun-2026

Summary: Mr X complained the Council refused to consider his complaints relating to planning enforcement. We have discontinued our investigation as there is not enough evidence of fault to justify investigating and the complaint relates only to the Council’s complaints process.

Walsall Metropolitan Borough Council (25 014 297)

Statement Not upheld Enforcement 31-May-2026

Summary: Mr X complained about the Council’s handling of a planning enforcement matter. The Council did not cause unnecessary delay when investigating the matter or taking enforcement action. The matter is on-going and the Council is awaiting the outcome of an appeal before deciding how to continue. The Council was not at fault.

Birmingham City Council (25 012 742)

Statement Upheld Enforcement 26-May-2026

Summary: Mr X complained on behalf of Mrs Y that the Council failed to respond to concerns raised about an extension to a neighbouring property in a timely way. He said the Council also failed to take appropriate enforcement action against the neighbour for an alleged breach of planning control. We found the Council at fault for the delay responding to Mr X’s complaint. It has agreed to apologise and make symbolic payments to both Mr X and Mrs Y in recognition of the avoidable uncertainty and frustration caused.

London Borough of Camden (25 019 996)

Statement Closed after initial enquiries Enforcement 25-May-2026

Summary: We will not investigate this complaint about the way the Council considered and responded to breaches of planning control. There is not enough evidence of fault in the Council actions to warrant it, and the key injustice the complainant claims does not result from the Council’s actions as a planning authority but those of a third party.