Charnwood Borough Council (25 021 004)

Statement Closed after initial enquiries Enforcement 19-May-2026

Summary: We will not investigate this complaint about the Council’s handling of planning and building control matters, and the subsequent complaint process. There is insufficient evidence of fault by the Council, and we will not look at its complaint handling in isolation.

Bury Metropolitan Borough Council (25 021 115)

Statement Closed after initial enquiries Enforcement 19-May-2026

Summary: We will not investigate this complaint about the way the Council dealt with Mrs X’s reports of statutory nuisance and breach of planning control at sites near her home. Complaints about matters arising before December 2024 are made too late. And we have not seen enough evidence of fault in the way the Council considered later complaints to justify an investigation.

Torbay Council (25 008 268)

Statement Closed after initial enquiries Enforcement 18-May-2026

Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a breach of planning control. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

London Borough of Enfield (25 011 278)

Statement Upheld Enforcement 18-May-2026

Summary: Mr C complained the Council had failed to take enough action against breaches of planning control and conditions by a business near his home. We found some fault in the process the Council followed to consider enforcement powers available to it initially, which is corrected in is final complaint response. It also wrongly informed him it had sought legal advice. The Council will apologise to Mr C to acknowledge the impact its faults had.

North Norfolk District Council (25 019 514)

Statement Closed after initial enquiries Enforcement 14-May-2026

Summary: We will not investigate this complaint about planning decisions. This is because there is not enough evidence of fault to justify investigating and the injustice suffered is not significant enough to justify our involvement.

Leicester City Council (25 022 583)

Statement Closed after initial enquiries Enforcement 14-May-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to take further enforcement action against a property in breach of an enforcement notice. The complaint is late, and there are no good reasons Mr X could not have complained to us sooner.

West Northamptonshire Council (26 002 973)

Statement Closed after initial enquiries Enforcement 14-May-2026

Summary: We will not investigate Mr C’s complaint about the Council’s handling of a planning matter relating to a development which overlooks his property. This is because this complaint is late and there are not good reasons to investigate the complaint now.

Three Rivers District Council (25 018 063)

Statement Closed after initial enquiries Enforcement 12-May-2026

Summary: We will not investigate Mr X’s complaint about the Council’s granting planning permission for his neighbour’s extension, its decision not to take enforcement action, and how it dealt with his complaint. There is not enough evidence of Council fault in its enforcement decision process to warrant an investigation. There is insufficient evidence of injustice to Mr X to justify us investigating. We do not investigate complaint handling where we are not investigating the substantive matter.

Dudley Metropolitan Borough Council (25 018 568)

Statement Closed after initial enquiries Enforcement 12-May-2026

Summary: We will not investigate this complaint about the Council’s handling of planning enforcement because there is insufficient evidence of fault in its actions to warrant an investigation by the Ombudsman. Mr Y has also not suffered significant injustice.

Chelmsford City Council (25 019 701)

Statement Closed after initial enquiries Enforcement 10-May-2026

Summary: We will not investigate this complaint about the Council’s investigation of a breach of planning control. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.