Recent statements in this category are shown below:
Statement Not upheld Building control 17-May-2019
Summary: Mr X complained about the way the Council dealt with building control matters for his extension and planning matters relating to his neighbour's extension. Mr X says the Council caused him stress and inconvenience. We found no fault in the way the Council dealt with building control matters and no injustice was caused by the Council in the way it dealt with other matters.
Statement Not upheld Building control 14-May-2019
Summary: Mr D complains the Council has failed to act on engineering works next to his home. The Ombudsman has discontinued the investigation. There is no evidence any action by the Council has caused Mr D injustice, and if his property suffers any damage in future it would be reasonable for Mr D to pursue a legal claim against his neighbour. Further investigation could not achieve any worthwhile outcome for Mr D.
Statement Upheld Building control 02-May-2019
Summary: The Council's contractor made a mistake in assessing building plans but this this did not cause the injustice claimed by Mr X. The courts have also decided councils should not be liable for economic loss as claimed by Mr X.
Statement Upheld Building control 30-Apr-2019
Summary: Mrs X says the Council failed to act against the people who installed a stair lift in the communal stairway of her building even though the lift does not comply with building regulations. There was unreasonable delay by the Council in making progress with its enforcement investigation. The Council agreed to remedy the injustice to Mrs X through a time and trouble payment.
Statement Not upheld Building control 23-Apr-2019
Summary: Mr D considers that, when checking whether a new development near his home complied with the Building Regulations, the Council failed to take adequate steps to determine the safety of the retaining wall which supports the land on which his house is situated. The Ombudsman has found no fault in the way that the Council has responded to his concerns about the safety of the wall and whether it is covered by the Building Regulations.
Statement Not upheld Building control 31-Jan-2019
Summary: Mr B complains that the Council has not taken action about numerous problems at the housing development where he lives, which has not been completed by the developer. Mr B says the problems include a lack of a drainage system which has meant properties have been flooded by sewage. It is too early to give detailed consideration to the issues Mr B complains about. This is because the Council's planning enforcement investigation is still ongoing.
Statement Not upheld Building control 24-Jan-2019
Summary: Mr and Mrs D complain the Council has failed to issue a completion certificate for building works done to their home. The Ombudsman has not found any evidence of fault. He has completed the investigation and not upheld the complaint.
Statement Not upheld Building control 18-Jan-2019
Summary: Mr X complained about how the Council handled a retrospective planning application. Mr X says this has affected his privacy and also had a financial impact on him because he will have to replace his boundary fence. There was no fault in the Council's actions.
Statement Not upheld Building control 05-Dec-2018
Summary: Mrs X has complained about how the Council dealt with her concerns about the building work her neighbour carried out. There is no evidence of fault by the Council.
Statement Upheld Building control 30-Nov-2018
Summary: Mr F complains the Council failed to take effective action in relation to a flue installed at his neighbour's home which contravened the Building Regulations. The Ombudsman has found fault causing injustice.