Leicester City Council (25 027 979)

Statement Closed after initial enquiries Building control 08-Sep-2026

Summary: We will not investigate this complaint about the Council’s handling of a building control matter. This is because the complaint is late, the courts are better placed to determine any dispute over the Council’s costs and it would be reasonable for the complainants to make a claim against the Council for their losses at court.

Arun District Council (25 027 511)

Statement Closed after initial enquiries Building control 03-Sep-2026

Summary: We will not investigate this complaint about the Council’s issue of a completion certificate for building work to Mr X’s property. This is because we cannot achieve any worthwhile outcome for Mr X.

Calderdale Metropolitan Borough Council (25 029 902)

Statement Closed after initial enquiries Building control 02-Sep-2026

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.

Swindon Borough Council (26 015 760)

Statement Closed after initial enquiries Building control 02-Sep-2026

Summary: We will not investigate Ms B’s complaint that the Council was at fault for the way it inspected the construction of an extension to her property under the building regulations. This is because an investigation would not achieve a meaningful outcome.

Kirklees Metropolitan Borough Council (25 026 168)

Statement Closed after initial enquiries Building control 26-Aug-2026

Summary: We will not investigate Mr X’s complaint about the way the Council dealt with his building control concerns about his neighbour’s home. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.

North Northamptonshire Council (26 013 735)

Statement Closed after initial enquiries Building control 19-Aug-2026

Summary: We will not investigate this complaint that the Council are liable for damage to X’s property due to inadequate building control inspections. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy.

Worcester City Council (25 024 827)

Statement Upheld Building control 17-Aug-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her building regulation application. This is because further investigation by us would not lead to a different outcome.

Thanet District Council (25 030 970)

Statement Closed after initial enquiries Building control 05-Aug-2026

Summary: We will not investigate Miss X’s complaint about alleged damage caused by the Council’s contractors to a wall. This is because it would be reasonable for Miss X to ask insurers or the court to consider her claim for damages and costs.

Northumberland County Council (26 001 996)

Statement Closed after initial enquiries Building control 30-Jul-2026

Summary: We will not investigate this complaint about the Council's actions in managing a dangerous structure. This is because further investigation is unlikely to find evidence of fault by the Council

Wyre Borough Council (25 025 006)

Statement Closed after initial enquiries Building control 29-Jul-2026

Summary: We will not investigate Mr X’s complaint about work the Council approved which does not meet building regulations. We do not consider an investigation to be good use of our resources as we cannot achieve the outcome Mr X is seeking.