Cambridge City Council (25 026 632)

Statement Closed after initial enquiries Other 31-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a subject access request. The Information Commissioner is better placed to consider complaints about data protection.

Knowsley Metropolitan Borough Council (25 018 447)

Statement Closed after initial enquiries Other 29-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s communication. This is because any injustice is not significant enough to warrant our involvement and we cannot achieve the outcome Mr X is seeking.

Warwickshire County Council (25 019 823)

Statement Closed after initial enquiries Other 27-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to share certain information and documents. This is because the Information Commissioner’s Office is better placed to consider the complaint.

London Borough of Hillingdon (25 024 553)

Statement Closed after initial enquiries Other 27-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a Subject Access Request. The Information Commissioner is better placed to consider this part of Mr X’s complaint. And because we will not consider the substantive issues, it is not a good use of our resources to investigate the Council’s complaint handling alone.

Basildon Borough Council (25 028 161)

Statement Closed after initial enquiries Other 27-Mar-2026

Summary: We will not investigate this complaint about a data breach. The Information Commissioner is better placed to consider and decide complaints about data protection.

Middlesbrough Borough Council (25 018 015)

Statement Upheld Other 26-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to refund a notice appointment fee. The Council has now agreed to refund the fee and has updated its terms and conditions.

West of England Combined Authority (25 018 418)

Statement Closed after initial enquiries Other 26-Mar-2026

Summary: We will not investigate Ms X’s complaint that the Council leaked sensitive personal information and failed to properly investigate what went wrong. The Information Commissioner’s Office is better placed to deal with this complaint.

Buckinghamshire Council (25 018 870)

Statement Closed after initial enquiries Other 26-Mar-2026

Summary: We will not investigate Mr X’s complaint about how the Council responded to his request for information. This is because complaints about access to information are best considered by the Information Commissioner.

Norwich City Council (25 014 322)

Statement Closed after initial enquiries Other 25-Mar-2026

Summary: We will not investigate Mr X’s complaints that the Council failed to make reasonable adjustments or recognise his protected characteristics, referred to his medication in a derogatory manner and refused to allow him to meet its Equality Officer. Not only are these complaints late with no good reason to exercise discretion, we considered most of them in 2024.

North Yorkshire Council (25 026 994)

Statement Closed after initial enquiries Other 25-Mar-2026

Summary: We will not investigate Mr X’s complaint alleging his personal data was breached by the Council. This is because his complaint is better addressed by another body.