North Yorkshire Council (24 022 365)

Statement Closed after initial enquiries Other 20-May-2025

Summary: We will not investigate this complaint that the Council racially discriminated against Mrs X. We cannot determine whether the Council has breached the Equality Act 2010 or determine whether the Council is liable for her financial losses. These are matters for the courts.

London Borough of Islington (24 023 193)

Statement Closed after initial enquiries Other 18-May-2025

Summary: We will not investigate Miss X’s complaint about information handling and data protection. The complaint is late and there is no good reason to investigate now.

Rotherham Metropolitan Borough Council (24 023 424)

Statement Closed after initial enquiries Other 18-May-2025

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s response to their information request. This is because complaints about information rights are better considered by the Information Commissioner’s Office.

London Borough of Lambeth (25 000 042)

Statement Upheld Other 18-May-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled his business license application. The Council has apologised and is taking steps to improve its service. We could not add to any previous investigation by the Council and we cannot achieve the outcome Mr X wants.

Brighton & Hove City Council (25 000 563)

Statement Closed after initial enquiries Other 17-May-2025

Summary: We will not investigate this complaint about a data breach as this is a matter for the Information Commissioner's Office. The complainant’s allegation of misconduct in a public office is a matter for the police.

Bristol City Council (25 001 808)

Statement Closed after initial enquiries Other 15-May-2025

Summary: We will not investigate this complaint about a data breach as the Information Commissioner's Office is best placed to assess the Council's response and compensation can be sought in court.

Calderdale Metropolitan Borough Council (24 022 023)

Statement Closed after initial enquiries Other 14-May-2025

Summary: We will not investigate this complaint about Council spending on an arts project as this does not cause a significant personal injustice to the complainant.

Lincolnshire County Council (24 023 194)

Statement Closed after initial enquiries Other 14-May-2025

Summary: We will not investigate this complaint about Council spending on a footpath as this impacts all or most of the people in the Council area and is not therefore within our legal remit.

London Borough of Newham (24 021 444)

Statement Closed after initial enquiries Other 12-May-2025

Summary: We will not investigate this complaint about the Council’s decision to remove a brick wall near the complainant’s home and erect a temporary metal fence. The Council confirmed the wall was removed because it was unsafe and dangerous. It confirms it is reconsidering whether a brick wall can be rebuilt. It also offered the complainant £150 in recognition of delay in its responses to her complaint. We consider further investigation will not lead to a different outcome.

Norwich City Council (24 022 019)

Statement Closed after initial enquiries Other 12-May-2025

Summary: We cannot investigate this complaint about the Council’s spending of public money as this impacts all or most of the people in the Council’s area and so is not within our legal remit.