New Forest District Council (25 015 563)

Statement Upheld Other 10-Feb-2026

Summary: We will not investigate Mrs X’s complaint about how the Council considered her request for reasonable adjustments. The Council has agreed to apologise to Mrs X and make service improvements.

London Borough of Bromley (25 025 549)

Statement Closed after initial enquiries Other 10-Feb-2026

Summary: We cannot investigate this complaint about the Council’s oversight of support services in its area. This is because the service provision Mr X complains about is not an administrative function of the Council and the law does not allow us to investigate.

Hampshire County Council (25 021 277)

Statement Closed after initial enquiries Other 09-Feb-2026

Summary: We will not investigate Miss X’s complaint about how the Council dealt with her information request. The Information Commissioner’s Office is best placed to address this. Other issues about her not receiving domestic abuse support are out of time.

Oldham Metropolitan Borough Council (25 015 921)

Statement Closed after initial enquiries Other 06-Feb-2026

Summary: We cannot investigate Miss X’s complaint about the Council’s solicitor’s conduct in court proceedings. The law says we cannot investigate complaints about matters that are, or have been, subject to court proceedings. We have no discretion to do so.

Woking Borough Council (25 012 673)

Statement Closed after initial enquiries Other 06-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision to decline a motion for debate. This is because we cannot achieve the outcome Mr X wants. It is a matter for the Council’s elected members to decide what policies should be debated and adopted.

North Lincolnshire Council (25 021 395)

Statement Closed after initial enquiries Other 05-Feb-2026

Summary: We will not investigate this complaint about how the Council dealt with requests for information. This is because the Information Commissioner is better placed to consider and decide the matter.

London Borough of Havering (25 001 405)

Statement Closed after initial enquiries Other 04-Feb-2026

Summary: We will not investigate Mr X’s complaint about bias and discrimination by the Council because there is insufficient evidence of fault to justify our involvement and because the Council has agreed to take further action in relation to another complaint. We will not consider its complaints handling further because it has apologised and offered a payment to remedy the injustice caused by its delays so further investigation by us is unlikely to lead to a different outcome.

Middlesbrough Borough Council (25 012 495)

Statement Closed after initial enquiries Other 04-Feb-2026

Summary: We will not investigate this complaint that the Council has tried to prevent the complainant from raising concerns about services it provides. There is insufficient evidence that fault by the Council has caused the complainant a significant personal injustice.

Suffolk County Council (25 012 990)

Statement Closed after initial enquiries Other 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s complaints procedure. Any injustice Mrs Y has experienced is not significant enough to justify our involvement, and there is no worthwhile outcome achievable by our investigation.

Leicestershire County Council (25 012 114)

Statement Closed after initial enquiries Other 30-Jan-2026

Summary: We will not investigate this complaint about the way the Council considered a complaint. We do not consider the complainant has suffered a significant personal injustice which justifies an investigation.