Darlington Borough Council (25 014 064)

Statement Closed after initial enquiries Other 24-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council’s bin collection contractor damaging his property, how officers managed the incident, the Council’s insurer denying liability, and how it dealt with his claim and complaint. Mr X has taken the Council to court regarding the damage to his property. We cannot by law investigate where someone has taken matters complained of to court. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.

London Fire Commissioner (25 023 545)

Statement Closed after initial enquiries Other 24-Feb-2026

Summary: We will not investigate this complaint about the London Fire Brigade’s decision to enter Ms X’s home without her permission. There is not enough evidence of fault to justify an investigation. We also cannot add to the complaint investigation or the responses the Authority sent to Ms X.

Coventry City Council (25 027 673)

Statement Closed after initial enquiries Other 24-Feb-2026

Summary: We will not investigate Mr B’s complaint about the Council not investigating his complaint about a parish council. This is because there is not enough evidence of fault to justify an investigation. And, we cannot investigate the actions of the parish council.

Bristol City Council (25 014 393)

Statement Closed after initial enquiries Other 20-Feb-2026

Summary: We will not investigate this complaint about the Council’s interpretation of a decision by the Supreme Court in relation to the Equality Act 2010. We cannot determine a point of law and it is reasonable for Ms X to challenge the Council’s implementation of the ruling in the courts.

Oadby & Wigston Borough Council (25 022 802)

Statement Closed after initial enquiries Other 19-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of requests for information. The Information Commissioner is better placed to consider and decide the matter.

Gloucestershire County Council (25 016 741)

Statement Closed after initial enquiries Other 19-Feb-2026

Summary: We will not investigate Mrs X’s complaint about data matters because they are best considered and decided by the Information Commissioner’s Office. We will not investigate Mrs X’s complaint about the Council’s use of its Unacceptable Behaviour Policy. This is because this has not yet been considered via the Council’s complaints procedure.

Birmingham City Council (25 023 320)

Statement Closed after initial enquiries Other 19-Feb-2026

Summary: We will not investigate this complaint about how the Coroner’s Office handled the inquest. These matters are not administrative functions of the Council, so they fall outside our jurisdiction.

Calderdale Metropolitan Borough Council (25 012 722)

Statement Closed after initial enquiries Other 18-Feb-2026

Summary: We will not investigate this complaint about Mr X’s contact with a Council officer. This is because there is no significant injustice.

Darlington Borough Council (25 012 768)

Statement Closed after initial enquiries Other 18-Feb-2026

Summary: We will not investigate this complaint about Ms X’s contact with the Council. This is because there is no worthwhile outcome achievable by our investigation.

City of York Council (25 012 648)

Statement Closed after initial enquiries Other 17-Feb-2026

Summary: We will not investigate this complaint about a notice to marry appointment. Any injustice is not significant enough to justify our involvement, and there is a court remedy available to Mr X and Mrs Y.