Epsom & Ewell Borough Council (25 023 795)

Statement Closed after initial enquiries Leisure and culture 26-May-2026

Summary: We will not investigate this complaint about the changes made to Mr X’s gym membership. This is because an investigation would be unlikely to find fault with the Council’s actions.

Bristol City Council (25 028 816)

Statement Closed after initial enquiries Leisure and culture 25-May-2026

Summary: We will not investigate this complaint about allotment fees because it is made late and an investigation into the Council’s recent actions would not lead to a different outcome.

Surrey Heath Borough Council (25 022 381)

Statement Closed after initial enquiries Leisure and culture 18-May-2026

Summary: We will not investigate this complaint about the Council’s decision to stop locking the access gates at a recreation park, or how it made that decision. There is no significant injustice to X.

Bournemouth, Christchurch and Poole Council (25 021 604)

Statement Closed after initial enquiries Leisure and culture 14-May-2026

Summary: We will not investigate this complaint about the Council’s handling of concerns raised by Mr X on behalf of Mr Y, a disabled service user. We cannot determine whether discrimination occurred, as only the courts can decide this. An investigation is unlikely to achieve a different outcome or add to the responses already provided.

London Borough of Newham (25 026 239)

Statement Closed after initial enquiries Leisure and culture 12-May-2026

Summary: We will not investigate this complaint about the Council’s decision to increase the price of Ms X’s leisure membership. This is because an investigation would be unlikely to find fault with the Council’s actions.

Nottingham City Council (25 023 421)

Statement Closed after initial enquiries Leisure and culture 11-May-2026

Summary: We will not investigate this complaint about the Council’s response to an overgrown allotment. The Council investigated Mrs X’s reports and gave her an explanation about what it did. Given these actions, it is unlikely we would find fault and in any case there is no significant injustice.

Manchester City Council (25 028 065)

Statement Closed after initial enquiries Leisure and culture 10-May-2026

Summary: We will not investigate Ms X’s complaint about the Council’s staff members. A further investigation is unlikely to achieve anything worthwhile.

London Borough of Tower Hamlets (25 027 555)

Statement Closed after initial enquiries Leisure and culture 07-May-2026

Summary: We will not investigate Mr X’s complaint about the Council’s poor complaint handling. A further investigation by us is unlikely to achieve anything worthwhile.

Leicester City Council (25 025 525)

Statement Closed after initial enquiries Leisure and culture 06-May-2026

Summary: We will not investigate this complaint about the Council requiring Mr X to fulfil the terms of a membership he agreed to. This is because an investigation would be unlikely to find fault.

Leicester City Council (25 022 464)

Statement Closed after initial enquiries Leisure and culture 05-May-2026

Summary: We will not investigate Miss X’s complaint about a leisure centre membership cancellation. From the information available, we consider an investigation would not achieve a worthwhile outcome.