West Lancashire Borough Council (26 003 041)

Statement Closed after initial enquiries Leisure and culture 04-Aug-2026

Summary: We will not investigate Miss X’s complaint about the Council’s actions in relation to her concerns about the condition of its public park. This is because any personal injustice is not significant enough to warrant an investigation.

Birmingham City Council (26 011 624)

Statement Closed after initial enquiries Leisure and culture 04-Aug-2026

Summary: We will not investigate this complaint about the Council’s management of the Library of Birmingham. This is because there is not enough evidence of fault and an investigation would not achieve a meaningful outcome.

Medway Council (25 024 713)

Statement Closed after initial enquiries Leisure and culture 03-Aug-2026

Summary: We will not investigate this complaint about the Council's consideration of the risks posed by Wall Barley in a local park. This is because any injustice is not significant enough to justify our involvement.

Surrey County Council (26 011 897)

Statement Closed after initial enquiries Leisure and culture 03-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of complaints about library services and staff conduct. This is because we could not add to the investigation carried out by the Council or achieve a worthwhile outcome from further investigation.

Kingston Upon Hull City Council (26 004 601)

Statement Closed after initial enquiries Leisure and culture 02-Aug-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s city hall not being accessible and its poor customer service. This is because any personal injustice is not significant enough to warrant an investigation.

Woking Borough Council (25 023 873)

Statement Closed after initial enquiries Leisure and culture 30-Jul-2026

Summary: We will not investigate this complaint about access to a community centre. This is because some of the issues complained about do not relate to an administrative function of the Council. Mrs Y has not suffered significant injustice in relation to any concerns about how the Council handled her complaint.

Nuneaton & Bedworth Borough Council (26 005 073)

Statement Closed after initial enquiries Leisure and culture 30-Jul-2026

Summary: We will not investigate Mrs C’s complaint about the Council planting a large wildflower meadow in the park next to her home. This is because there is not enough evidence of fault to justify an investigation.

North Somerset Council (26 008 523)

Statement Closed after initial enquiries Leisure and culture 30-Jul-2026

Summary: We will not investigate this complaint about an incident at a Council beach. This is because it is reasonable for Miss B to pursue this matter at court.

Cambridgeshire County Council (26 000 380)

Statement Closed after initial enquiries Leisure and culture 29-Jul-2026

Summary: We will not investigate Mr B’s complaint that the Council has not complied with the terms of a contract it entered into with a sports club. This is because it is reasonable for Mr B and the sports club to take the Council to court.

Walsall Metropolitan Borough Council (26 002 005)

Statement Upheld Leisure and culture 29-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the conduct of staff at the Council’s leisure centre. This is because we could not add to the Council’s investigation.