Telford & Wrekin Council (25 030 503)

Statement Closed after initial enquiries Leisure and culture 01-Sep-2026

Summary: We will not investigate Mr X’s complaint about the conduct of Council employees and contractors. It is too late for us to consider some of his complaints. There is not enough evidence of fault to justify us investigating the other issues. There are also other organisations better placed to consider Mr X’s concerns.

Basildon Borough Council (26 013 479)

Statement Closed after initial enquiries Leisure and culture 01-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council damaging his allotment plot. This is because there is another body better placed to consider his complaint and subsequently, we cannot achieve the outcome he wants.

Surrey County Council (26 013 400)

Statement Closed after initial enquiries Leisure and culture 31-Aug-2026

Summary: We will not investigate this complaint about the Council's handling of a further complaint about library services. This is because there is insufficient evidence of significant personal injustice and further investigation is unlikely to achieve a worthwhile outcome.

Bournemouth, Christchurch and Poole Council (25 027 983)

Statement Closed after initial enquiries Leisure and culture 27-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to properly investigate his exclusion from a leisure facility. There is not enough evidence of fault by the Council to justify our involvement.

London Borough of Brent (26 002 845)

Statement Closed after initial enquiries Leisure and culture 26-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s library service because any injustice is not significant enough to warrant an investigation.

London Borough of Southwark (26 003 625)

Statement Closed after initial enquiries Leisure and culture 26-Aug-2026

Summary: We will not investigate this complaint about the Council’s failure to follow the correct process when it investigated Ms X’s complaint, nor will we investigate the Council’s delay in responding to the complaint. This is because any fault did not cause Ms X a significant injustice.

Royal Borough of Windsor and Maidenhead Council (26 014 359)

Statement Closed after initial enquiries Leisure and culture 25-Aug-2026

Summary: We will not investigate this complaint about how the Council handled the closure of a public park. This is because we have decided any injustice is not significant enough to justify our involvement.

Sandwell Metropolitan Borough Council (26 007 043)

Statement Closed after initial enquiries Leisure and culture 25-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council retaining his deposit for accommodation. This is because there is insufficient evidence of fault by the Council and subsequently, we cannot achieve the outcome he wants.

South Holland District Council (25 027 240)

Statement Closed after initial enquiries Leisure and culture 24-Aug-2026

Summary: We will not investigate this complaint about the Council’s marketing of a local function hall nor its contract with a private trader. This is because an investigation would be unlikely to find fault and there is no evidence of significant injustice to warrant investigation.

Liverpool City Council (26 012 948)

Statement Closed after initial enquiries Leisure and culture 24-Aug-2026

Summary: We will not investigate this complaint about the conduct of an Enforcement Officer and the Council's handling of the resulting complaint. This is because the Council has already investigated the complaint, accepted fault and taken action in response to its findings. We cannot add to that investigation and there is unlikely to be a worthwhile outcome from further investigation.