Westminster City Council (26 010 481)

Statement Closed after initial enquiries Leisure and culture 18-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s Leisure Centre failing to consider the needs of his child, X, who has autism. This is because it is unlikely we would find fault with the Council.

London Borough of Haringey (26 008 169)

Statement Closed after initial enquiries Leisure and culture 17-Aug-2026

Summary: We cannot investigate Mr X’s complaint about the Council rejecting his application to enrol onto an adult education course. This is because the law prevents us from investigating such matters.

Walsall Metropolitan Borough Council (25 029 679)

Statement Closed after initial enquiries Leisure and culture 17-Aug-2026

Summary: We will not investigate Mrs X’s complaint about the Council failing to properly investigate why a contractor carried out works to a community park. This is because any personal injustice is not significant enough to warrant a further investigation.

East Hertfordshire District Council (26 013 194)

Statement Closed after initial enquiries Leisure and culture 16-Aug-2026

Summary: We will not investigate this complaint about a leisure centre gym being too hot. This is because we have decided any injustice is not significant enough to justify our involvement.

London Borough of Haringey (25 030 535)

Statement Closed after initial enquiries Leisure and culture 06-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to terminate his allotment tenancy. This is because further investigation is unlikely to find evidence of fault in the way the Council reached its decision.

West Lancashire Borough Council (26 003 041)

Statement Closed after initial enquiries Leisure and culture 04-Aug-2026

Summary: We will not investigate Miss X’s complaint about the Council’s actions in relation to her concerns about the condition of its public park. This is because any personal injustice is not significant enough to warrant an investigation.

Birmingham City Council (26 011 624)

Statement Closed after initial enquiries Leisure and culture 04-Aug-2026

Summary: We will not investigate this complaint about the Council’s management of the Library of Birmingham. This is because there is not enough evidence of fault and an investigation would not achieve a meaningful outcome.

Medway Council (25 024 713)

Statement Closed after initial enquiries Leisure and culture 03-Aug-2026

Summary: We will not investigate this complaint about the Council's consideration of the risks posed by Wall Barley in a local park. This is because any injustice is not significant enough to justify our involvement.

Surrey County Council (26 011 897)

Statement Closed after initial enquiries Leisure and culture 03-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of complaints about library services and staff conduct. This is because we could not add to the investigation carried out by the Council or achieve a worthwhile outcome from further investigation.

Kingston Upon Hull City Council (26 004 601)

Statement Closed after initial enquiries Leisure and culture 02-Aug-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s city hall not being accessible and its poor customer service. This is because any personal injustice is not significant enough to warrant an investigation.