Kingston Upon Hull City Council (25 031 227)

Statement Closed after initial enquiries Leisure and culture 21-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s lack of support to her during an incident which she experienced at its theatre. This is because we could not add to the Council’s investigation and a further investigation would not lead to a different outcome.

Swindon Borough Council (26 001 973)

Statement Closed after initial enquiries Leisure and culture 20-Jul-2026

Summary: We will not investigate Miss X’s complaint about how the Council responded to her concerns in relation to its park. This is because it is unlikely we would find fault with the Council and any injustice is not significant enough to warrant an investigation.

North Norfolk District Council (26 010 393)

Statement Closed after initial enquiries Leisure and culture 20-Jul-2026

Summary: We will not investigate this complaint about a decision to re-classify a local play area to a larger type of play area. There is no worthwhile outcome achievable.

London Borough of Camden (25 026 773)

Statement Closed after initial enquiries Leisure and culture 15-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to make a reasonable adjustment Miss X requested on behalf of her child Y. This is because an investigation would be unlikely to result in a different outcome.

West Berkshire Council (26 009 643)

Statement Closed after initial enquiries Leisure and culture 15-Jul-2026

Summary: We will not investigate X’s complaint that they were incorrectly charged for an overdue book. This is because any injustice to X is not significant enough to warrant investigation by the Ombudsman.

Leeds City Council (25 031 076)

Statement Closed after initial enquiries Leisure and culture 12-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council’s library computers only allowing her to access the internet via a wired connection because the injustice is not significant enough.

High Peak Borough Council (26 000 322)

Statement Closed after initial enquiries Leisure and culture 12-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s proposed changes to its leisure centre. This is because the personal injustice is not significant enough to warrant an investigation.

Havant Borough Council (25 022 361)

Statement Closed after initial enquiries Leisure and culture 09-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to increase the annual beach hut fees for its residents. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Norfolk County Council (25 031 043)

Statement Closed after initial enquiries Leisure and culture 09-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council failing to make reasonable adjustments for people who attend an autism café. This is because there is insufficient evidence of fault by the Council.

London Borough of Tower Hamlets (26 009 249)

Statement Closed after initial enquiries Leisure and culture 09-Jul-2026

Summary: We will not investigate X’s complaint that a Council leisure centre delayed cancelling his membership and reimbursing his membership fee. This is because any injustice to X is not significant enough to warrant investigation.