Norfolk County Council (24 022 075)

Statement Closed after initial enquiries Land 02-Sep-2025

Summary: We will not investigate this complaint about the sale of council land. This is because we do not consider Mrs X has suffered enough personal injustice to warrant our involvement.

Dudley Metropolitan Borough Council (25 004 985)

Statement Closed after initial enquiries Land 01-Sep-2025

Summary: We cannot investigate this complaint the Council failed to enforce parking restrictions. That is because the law say we cannot investigate when the Council is acting as a social landlord.

Royal Borough of Windsor and Maidenhead Council (24 019 883)

Statement Upheld Land 28-Aug-2025

Summary: Mrs B complained about how the Council handled her Landowner Statement relating to a piece of land and a later Town and Village Green application. There was fault by the Council. It did not follow the correct process which caused Mrs B uncertainty. It did not deal with her complaint to it in good time. The Council should apologise to Mrs B and write to her to confirm her Landowner Statement is valid.

Stockport Metropolitan Borough Council (25 004 917)

Statement Closed after initial enquiries Land 12-Aug-2025

Summary: We will not investigate this complaint about boundary changes. This is because the complaint is late and there are no good reasons to exercise discretion to consider the late complaint.

Cornwall Council (24 021 864)

Statement Closed after initial enquiries Land 20-Jul-2025

Summary: We will not investigate this complaint about the Council’s conduct regarding the wrongful claim of Mrs X’s land as a public highway. This is because the substantive complaint is late and we cannot investigate issues that have already been dealt with in court.

Wiltshire Council (25 002 547)

Statement Closed after initial enquiries Land 20-Jul-2025

Summary: We will not investigate this complaint about an alleged delay by the Council in handling a property purchase. This is because there is another organisation better placed to deal with the complaint.

Leeds City Council (25 002 229)

Statement Closed after initial enquiries Land 14-Jul-2025

Summary: We will not investigate this complaint about the Council defending legal action. This is because we do not have jurisdiction to investigate matters heard in court.

Northumberland County Council (24 008 077)

Statement Upheld Land 07-Jul-2025

Summary: We will not investigate this complaint the Council has not maintained a piece of land. That is because this dispute about responsibility and ownership is best considered by the courts.

Swindon Borough Council (24 020 315)

Statement Closed after initial enquiries Land 16-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Council’s property lease agreement with a private firm from over 10 years ago, its agreement to sell land to the firm, and a conflict of interest regarding that sale and its planning authority role. The lease issue is late, there is no good reason to investigate it now and investigation would not achieve a worthwhile outcome. There is not enough evidence of fault in the conflict issue to justify an investigation. There is insufficient significant personal injustice to Mr X caused by all matters complained of to warrant us investigating. We also cannot achieve the outcome Mr X wants from his complaint.

Rotherham Metropolitan Borough Council (24 021 699)

Statement Closed after initial enquiries Land 09-Jun-2025

Summary: We will not investigate this complaint that the Council should pay compensation for property damage and personal injury which occurred as a result of its handling of a land transfer. It is reasonable to expect the complainant to pursue a court remedy instead.