Statement Upheld Elections and electoral register 12-Jan-2022
Summary: We will not investigate Mr X's complaint that the Council failed to reply to his communications in 2021 about incorrect information on his electoral registration form. The Council has agreed to write to Mr X to explain what went wrong which is a fair way of settling the complaint. I will ask the Council to consider an apology which would remedy any injustice.
Statement Upheld Elections and electoral register 15-Sep-2021
Summary: We will not investigate this complaint about a letter Mr C received about the electoral register. This is because an investigation would not add to the investigation already undertaken by the Council.
Statement Not upheld Elections and electoral register 24-Jun-2020
Summary: Ms F complained the Council did not add her to the Electoral Register, causing her to lose her right to vote in the 2019 general election. The Ombudsman has found no fault.
Statement Upheld Elections and electoral register 13-Mar-2020
Summary: Miss B complains about the Council's handling of her electoral registration form, which she says delayed her being added to the electoral register. Miss B says an officer was rude to her and the Council failed to make the reasonable adjustments she asked for. The Ombudsman finds some fault by the Council because it did not enter Miss B's information correctly, but the action it has already taken puts right the injustice Miss B suffered. The Ombudsman finds the Council is not at fault over the other matters which he has investigated.
Statement Upheld Elections and electoral register 30-Aug-2018
Summary: The Ombudsman will not investigate Mr X's complaint about the Council's error removing him from the electoral roll. This is because an investigation is unlikely to add to that already carried out by the Council.