London Borough of Lambeth (25 025 985)

Statement Closed after initial enquiries Commercial and contracts 27-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of a commercial lease for the complainant’s business. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

London Borough of Islington (25 024 768)

Statement Closed after initial enquiries Commercial and contracts 27-Jul-2026

Summary: We will not investigate this complaint about business start-up support because we could not add to the Council’s response and Ms Y has not suffered significant personal injustice.

Liverpool City Council (25 022 911)

Statement Closed after initial enquiries Commercial and contracts 21-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of a commercial tenancy. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

Birmingham City Council (25 023 817)

Statement Closed after initial enquiries Commercial and contracts 21-Jul-2026

Summary: We will not investigate this complaint about the Council’s management of a commercial premises. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

Transport for London (25 025 385)

Statement Upheld Commercial and contracts 07-Jul-2026

Summary: We will not investigate this complaint about the Authority’s decision to follow enforcement action over rent arrears. The matter was resolved before our involvement.

Coventry City Council (25 022 051)

Statement Closed after initial enquiries Commercial and contracts 25-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of a commercial lease. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

London Borough of Hillingdon (25 018 849)

Statement Closed after initial enquiries Commercial and contracts 24-Jun-2026

Summary: We will not investigate this complaint about the Council’s poor communication. This is because any injustice is not significant enough to justify our involvement.

London Borough of Tower Hamlets (25 027 228)

Statement Closed after initial enquiries Commercial and contracts 24-Jun-2026

Summary: We will not investigate this complaint about a commercial lease between Mrs X and the Council. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.

Breckland District Council (25 022 172)

Statement Closed after initial enquiries Commercial and contracts 23-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of an application for a commercial lease. This is because there is not enough evidence of fault to justify investigating further.

Leicester City Council (25 020 873)

Statement Closed after initial enquiries Commercial and contracts 18-Jun-2026

Summary: We will not investigate this complaint about the Council not repairing heating in a commercial property. It is reasonable for Mr X to take the Council to court.